John Parris
Forum Replies Created
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Forum: Fixing WordPress
In reply to: commenting out Shortcodes and whateverHi,
WordPress itself only contains a few shortcodes, which never get disabled unless you do it programmatically. Since there are literally thousands of shortcodes out there in plugins and themes (ugh), it doesn’t make much sense for WordPress core to add something like this, and this would likely be considered an edge case my most people.
Glad to hear you found a solution though!
Hi,
Since Divi is a commercial product, you’ll need to contact their support folks about this one. The ww.wp.xz.cn forums don’t allow the support of commercial products here. The sellers will have to support you. Sorry.
Hi there,
It’s hard to say without more information. You might want to contact your web host about this one if the site doesn’t come up at all. They should be able to look at the error logs on the server to help figure out what’s going on.
Forum: Fixing WordPress
In reply to: locked out of admin as website redirectsHi Luke,
You can fix this up by editing the wp-config.php file in the root of your web folder, and adding the following lines just above where it says “That’s all, stop editing”:
define('WP_HOME','http://example.com'); define('WP_SITEURL','http://example.com');Change the URLs to what you need them to be and see if that works for you.
Forum: Fixing WordPress
In reply to: NSFW: Please help me remove unknown pop up ads on my siteHi there,
I’m not seeing any popups on the site. It looks like you figured this out. In any case, if you have security issues, check out this help file: https://codex.ww.wp.xz.cn/FAQ_My_site_was_hacked
Forum: Fixing WordPress
In reply to: how to add Align Full on wordpress?Hi there,
Are you referring to ‘justify’ alignment? If so, you can do that like this: Screenshot.
If that’s not what you mean, let me know and I’ll try to help.
Forum: Fixing WordPress
In reply to: Choose an option – Atelier ThemeHi Dawna,
If this is a theme question, you’ll need to ask it on the theme’s support forum since it’s a commercial product. The ww.wp.xz.cn forums don’t allow the support of commercial products here. The sellers have to support it.
If it’s a WooCommerce-specific question, I think you’ll have better luck getting an answer by posting it directly in their support forum here: https://ww.wp.xz.cn/support/plugin/woocommerce
Forum: Fixing WordPress
In reply to: Correct wrong path to template-loader.phpHi there,
That wouldn’t be happening unless you or another piece of code has customized the ABSPATH or WPINC constants. But your site seems to be working ok now, so I’m guessing you figured it out?
Forum: Fixing WordPress
In reply to: I want that people can access only ONE address from my websiteHi,
There’s not an option in WP for this. You can do it at the web server level with an Apache or NGINX redirect rule. You can consult your web host about this. Or, you can give this plugin a shot and see if it’ll work for what you’re doing. https://ww.wp.xz.cn/plugins/page-links-to/
Forum: Fixing WordPress
In reply to: Images Showing in HTMLHi Joanne,
I don’t understand what you’re saying exactly. Can you provide some more details and maybe a link to your site so I can see it?
Hi there,
It’s working for me. Screencast. Which browser are you using?
Hi there,
I apologize for the delayed response here. I think we answered your question via email already, but just in case I’ll leave my reply here too.
Functionally there’s not much difference between having the single download page easily accessible versus the shortcode in your blog posts. The customer doesn’t gain or lose anything really by using one method or the other, except that if you add a link in the blog post directly to the single product page, you can show them all the details of the product (namely the description). But, with that you take people away from the blog post, which might be something you don’t want to do.
That’s where the download button / [purchase_link] shortcode comes into play. With that you can simply add a nice Add to Cart / Checkout button right on the blog post. One less place for the customer to go. It sounds like this is the better option for you based on what you’re trying to do.
Hope this helps. Let me know if you have any questions.
Hi there,
1. Yes, products can be free. They will still be required to go through the checkout process so that a purchase record is created, to ensure the file is only downloadable by those who have purchased it.
2. Yes, there’s a setting to limit the # of times a product can be downloaded, and you can disable redownloads entirely if you want.
3. That’s not a feature we support at this time. We do have link expirations though, which can be set to an hourly value. For example, if you shared the same download link with the whole list, the link could be made to expire. This would be useful if you didn’t want the backers to go through the checkout process and you did it yourself for the purposes of sharing a single link with them all. Otherwise, we don’t have an option for that. Hope that makes sense.
Let us know if you have any other questions.
Forum: Plugins
In reply to: [Mailbag] How to change the Email label and placeholder text?Hi,
We’ll try to get an option added for that soon. In the meantime, you can use either a translation to change the text (using a free translation tool like Poedit), or use Say What to do it in the WordPress admin.
Forum: Themes and Templates
In reply to: [Editor] Dark Color not workingGlad to hear it! Thanks for the update.