Title: BBR Plugins's Replies | WordPress.org --- # BBR Plugins [ ](https://wordpress.org/support/users/mjplugins2/) * [Profile](https://wordpress.org/support/users/mjplugins2/) * [Topics Started](https://wordpress.org/support/users/mjplugins2/topics/) * [Replies Created](https://wordpress.org/support/users/mjplugins2/replies/) * [Reviews Written](https://wordpress.org/support/users/mjplugins2/reviews/) * [Topics Replied To](https://wordpress.org/support/users/mjplugins2/replied-to/) * [Engagements](https://wordpress.org/support/users/mjplugins2/engagements/) * [Favorites](https://wordpress.org/support/users/mjplugins2/favorites/) Search replies: ## Forum Replies Created Viewing 11 replies - 1 through 11 (of 11 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Plugin not fetching reviews](https://wordpress.org/support/topic/plugin-not-fetching-reviews/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-fetching-reviews/#post-18883402) * If you are using a local language TP profile link, please update that. Use the top level domain TP profile URL. The local ones are not compatible with the plugin anymore.In you case, please remove the uk. from the TP profile link. - This reply was modified 1 month, 3 weeks ago by [BBR Plugins](https://wordpress.org/support/users/mjplugins2/). - This reply was modified 1 month, 3 weeks ago by [BBR Plugins](https://wordpress.org/support/users/mjplugins2/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Error getting reviews. Possible timeout.](https://wordpress.org/support/topic/error-getting-reviews-possible-timeout/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/error-getting-reviews-possible-timeout/#post-18883401) * If you are using a local language TP profile link like [https://it.trustpilot.com/review/example.com](https://it.trustpilot.com/review/example.com), please update that. Use the top level domain TP profile URL like [https://trustpilot.com/review/example.com](https://trustpilot.com/review/example.com). The local ones are not compatible with the plugin anymore. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Stuck in Fetching Your Reviews…](https://wordpress.org/support/topic/stuck-in-fetching-your-reviews/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/stuck-in-fetching-your-reviews/#post-18883399) * If you are using a local language TP profile link like [https://it.trustpilot.com/review/example.com](https://it.trustpilot.com/review/example.com), please update that. Use the top level domain TP profile URL like [https://trustpilot.com/review/example.com](https://trustpilot.com/review/example.com). The local ones are not compatible with the plugin anymore. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Stuck in Fetching Your Reviews…](https://wordpress.org/support/topic/stuck-in-fetching-your-reviews/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/stuck-in-fetching-your-reviews/#post-18883168) * Hi Sarah, * Thanks for reporting the issue. We fixed the issue and pushed a newer version of the plugin. Please update the plugin to the latest version 0.1.6 and it should be working again. Let me know if that’s not the case. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] We now have a double slash in the url. Can you fix it](https://wordpress.org/support/topic/we-now-have-a-double-slash-in-the-url-can-you-fix-it/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [10 months, 1 week ago](https://wordpress.org/support/topic/we-now-have-a-double-slash-in-the-url-can-you-fix-it/#post-18590582) * Hi, * Thanks for reporting the issue. It is now fixed. Please update to the latest version 0.1.1. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Shortcode not working correctly.](https://wordpress.org/support/topic/shortcode-not-working-correctly-5/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [11 months, 3 weeks ago](https://wordpress.org/support/topic/shortcode-not-working-correctly-5/#post-18525672) * Hi again, * We just pushed a newer version of the plugin. Please update the plugin to 0.1.0 and the issue should be fixed. Let us know if you still encounter any issues. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Reviews will NOT update!](https://wordpress.org/support/topic/reviews-will-not-update/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [11 months, 3 weeks ago](https://wordpress.org/support/topic/reviews-will-not-update/#post-18525669) * Hi, * Thanks for reporting the issue. We just pushed an update. Please update the plugin to the latest version 0.1.0 and click the Fetch button in settings to get latest reviews. To display the latest reviews without manually fetching, please upgrade to the PRO version. You will not required to click the fetch button. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Shortcode not working correctly.](https://wordpress.org/support/topic/shortcode-not-working-correctly-5/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [11 months, 4 weeks ago](https://wordpress.org/support/topic/shortcode-not-working-correctly-5/#post-18519113) * Hi Thanks for reaching out. Please right click on the settings page and click Inspect to open the browser inspector. Then go to the console tab. Now click the Fetch button and see if there are any related errors in the console. If there are any related errors, please share. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Widget css not loaded or not working](https://wordpress.org/support/topic/widget-css-not-loaded-or-not-working/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [11 months, 4 weeks ago](https://wordpress.org/support/topic/widget-css-not-loaded-or-not-working/#post-18519108) * Hi, Please make sure you are using this plugin and not TP widget code. This plugin provides you with a shortcode and the css should be loaded without any issues. Please share a screenshot of the issue. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Good Plugin](https://wordpress.org/support/topic/die-bugs-werden-ignoriert/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [1 year, 2 months ago](https://wordpress.org/support/topic/die-bugs-werden-ignoriert/#post-18369724) * Hi, From the error in your support ticket, it seems like you are not using our plugin but are using this one – [https://wordpress.org/plugins/trustpilot-reviews/](https://wordpress.org/plugins/trustpilot-reviews/) * Please reach out to that plugin support and create a ticket with them as the errors you sent are not related to our plugin at all. * You can download our plugin to fetch the reviews and it should work without any issues. Please also amend your review if possible as it is not related to our plugin. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Better Business Reviews - Trustpilot WordPress Plugin] Error-Bug](https://wordpress.org/support/topic/error-bug-6/) * Plugin Author [BBR Plugins](https://wordpress.org/support/users/mjplugins2/) * (@mjplugins2) * [1 year, 2 months ago](https://wordpress.org/support/topic/error-bug-6/#post-18369718) * Hi, From the error, it seems like you are not using our plugin but are using this one – [https://wordpress.org/plugins/trustpilot-reviews/](https://wordpress.org/plugins/trustpilot-reviews/) * Please reach out to that plugin support and create a ticket with them as the errors you sent are not related to our plugin at all. * Thanks. Viewing 11 replies - 1 through 11 (of 11 total)