mkscripts
Forum Replies Created
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Hi,
Then there is probably another plugin that overrules these mail settings. You could try to find out which plugin this is and if there is a setting that will lower its priority. If you are using an SMTP plugin, it might be better to leave these options empty on the messages settings page and let the SMTP plugin handle these settings.
If you have any more questions, feel free to ask.
Kind regards,
Team Download After EmailHi,
Download After Email uses AJAX requests like many other plugins. Before an AJAX request is executed, a nonce (semi-random security string) is checked. If these nonces are cached (long enough) they can expire, causing AJAX requests to return a 403 forbidden error (resulting in an endless spinning circle in your download forms).
It is recommended to read the documentation of your caching plugin on how to deal with nonces. Here are some solutions for two caching plugins:
https://ww.wp.xz.cn/support/topic/download-wheel-plugin-not-working-until-wp-cache-purged/
https://ww.wp.xz.cn/support/topic/cause-admin-ajax-php-403-forbidden/If you have any more questions, feel free to ask.
Kind regards,
Team Download After EmailHi,
The download files in the “dae-uploads” folder are protected, so the URLs cannot be accessed directly (resulting in a 403 or 500 error), only via the generated download link.
We have tested your download form and this issue is related to your translation plugin. If the French language has been selected, the download link in the email will work fine, but if the English language has been selected the home page is loaded after clicking the download link.
The (English) download link in the email is modified by your translation plugin, probably during the ‘wp_mail’ hook. You could check the documentation or ask your translation plugin’s support team how to disable this modification for links in emails (or to change this behavior in order to at least exclude your download links).
If you have any more questions, feel free to ask.
Kind regards,
Team Download After EmailForum: Plugins
In reply to: [Download After Email - Subscribe & Download Form Plugin] Export data to CSVHi,
This ticket is already being handled through the premium support section. For more questions about Download After Email Plus please submit your ticket in the premium support section, as this support forum only deals with questions about the free version.
Kind regards,
Team Download After EmailHi,
This ticket has already been resolved through the premium support section. For more questions about Download After Email Plus please submit your ticket in the premium support section, as this support forum only deals with questions about the free version.
Kind regards,
Team Download After EmailThis issue (Optin Time in subscribers table…) has been fixed since version 2.0.6.
Hi,
To display a download form on a post/page:
After saving a download form you can place the download form on a page or post by using (copy and paste) the generated shortcode. You can use the Gutenberg shortcode block for this. If you use the Classic Editor, you can paste the shortcode anywhere you want in the editor.
Sometimes the way to add a shortcode differs, for example when you are using a page builder plugin. It is also possible that certain templates of your theme do not support shortcodes.
If you have any more questions, feel free to ask.
Kind regards,
Team Download After EmailHi,
It seems that shortcodes are (only) supported in the Classic Mode of WPBakery Page Builder.
If you have any more questions, feel free to ask.
Kind regards,
Team Download After EmailHi Clotilde,
Could you contact us via our website so we can help you more efficiently?
Kind regards,
Team Download After EmailHi,
The easiest way to change this name is to change the name of the download file.
There is a filter available to edit the email message, where you can replace the placeholder {download_file} with a custom value.
$message = apply_filters( 'dae_email_message', $message, $values, $messages['email_content'], $file, $download_url );There is probably a different cause why emails are marked as spam. You can find more information about this issue here.
Kind regards,
Team Download After EmailThe “Optin Time” column in the subscribers table is not always displayed properly due to a bug (sometimes the value of a previous subscriber is shown). This will be fixed as soon as possible with the upcoming update. The values are displayed correctly in the email and all values are stored correctly in the database.
Thanks for letting us know.
Kind regards,
Team Download After EmailYou are welcome. Nice that you got it working. We will check compatibility with Timber to be sure. Thanks for letting us know.
In the admin notification email you can see whether the optional checkbox is checked or not. You can also see when the optional checkbox is checked for the first time (Optin Time). The “Optin Time” column can also be found in the Subscribers table, but currently it is not always displayed properly due to a bug (sometimes the value of a previous subscriber is shown). This will be fixed as soon as possible with the upcoming update. The values are displayed correctly in the email.
Kind regards,
Team Download After EmailHi,
Maybe you already solved it as the download button on your page works fine here. If not, are you seeing any errors in your browser inspector, after clicking the download button? Are you experiencing the same problem in a different browser?
Kind regards,
Team Download After EmailForum: Plugins
In reply to: [Download After Email - Subscribe & Download Form Plugin] Plugin CompabilityHi,
At the moment our plugin is compatible and tested up to WordPress 5.4.2. You may be experiencing a conflict between our plugin and another plugin (instead of WordPress). You can contact us about this issue via our website, so that we can help you more efficiently.
Kind regards,
Team Download After EmailHi,
Download After Email is a standalone plugin. To place a download form on a post or page you do not need to use another (contact form) plugin.
This topic describes how to use our plugin:
https://ww.wp.xz.cn/support/topic/how-to-use-this-plugin-please-help-no-coding-experience/If you have any more questions, feel free to ask.
Kind regards,
Team Download After Email