Forum Replies Created

Viewing 15 replies - 106 through 120 (of 352 total)
  • Plugin Author mkscripts

    (@mkscripts)

    Hi,

    Yes that is possible, although the downloads (custom post type) are shortcode-driven (and not publicly queryable). In your custom template file you could run a secondary query to get the ids of your published downloads. You can then display the download forms using the do_shortcode() function.

    <?php
    
    $my_query = new WP_Query( array(
        'post_type'		=> 'dae_download',
        'fields'		=> 'ids',
        'post_status'	=> 'publish'
    ) );
    
    if ( $my_query->have_posts() ) {
    
        foreach ( $my_query->get_posts() as $download_id ) {
            echo do_shortcode( '[download_after_email id="' . $download_id . '"]' );
        }
    
    }
    
    wp_reset_postdata();
    
    ?>

    You can find more information about using multiple queries here.

    If you have any more questions, feel free to ask.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Since version 2.1.1 a new option is available to set the content type for emails. If multipart doesn’t work with your mailer plugin, you can choose for HTML now (Admin Menu > Downloads > Messages).

    If the database update for our plugin has already been performed and you downgraded afterwards, it may be necessary to update the database again (so that old download links continue to work). You can do this by deactivating and activating the plugin. If a database update is required, a notification will appear in the admin area. Before deactivating, make sure the options are set correctly to avoid losing any data.

    If you have any more questions, please let us know.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Thanks. We’ve found that some mailer plugins replace WordPress’s phpmailer, preventing functions of our plugin (hooked to the phpmailer_init) from being called. Therefore the content type is not set/overwritten by our plugin. You could see if there is an option available in your mailer plugin to set the content type.

    To maintain compatibility with other mailer plugins we are going to make this setting optional with the following update.

    (the 403 error has been resolved on our website)

    If you have any more questions, feel free to ask. We are glad to help you.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Hi,

    Since version 2.1, the content type of the emails has been changed from “text/html” to “multipart/alternative”, so there is both an HTML version and a plain text version present.

    We did not encounter this issue in our testing, the emails are shown as before the update. It could be that another plugin is altering the content type and that this has become ‘visible’ through this change.

    Would you be able to send a sample of the source code of the email (via our website) so we can take a look at this? Thanks in advance.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    On second thoughts, this change will not be made in the next update. We are also working on a major update related to the implementation of Gutenberg functionality, which will include this change (wpautop) in a way that the existing download forms will be changed as little as possible.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Hi,

    Our plugin uses the wp_mail() (WordPress core) function to send the emails, just like WordPress and many other plugins. This function uses PHP’s mail function by default, but can be configured to use SMTP instead.

    You can find more information about this issue (including solutions) here.

    If you have any more questions, feel free to ask. We are glad to help you.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Below you can find an example of an email template (mobile responsive) with a header, a body and a footer. The header and footer content are centered. You can copy and paste this code into the editor (text mode). When you switch to visual mode, you can adjust the content and insert a logo, for example.

    <table border="0" cellpadding="0" cellspacing="0" height="100%" width="100%" id="bodyTable">
                <tr>
                    <td align="center" valign="top">
                        <table border="0" cellpadding="0" cellspacing="0" width="600" id="emailContainer">
                            <tr>
                                <td align="center" valign="top">
                                    <table border="0" cellpadding="20" cellspacing="0" width="100%" id="emailHeader" style="background: #0073aa; color: #ffffff; font-size: 1.2em;">
                                        <tr>
                                            <td style="text-align: center;">
                                                This is where my header content goes.
                                            </td>
                                        </tr>
                                    </table>
                                </td>
                            </tr>
                            <tr>
                                <td align="center" valign="top">
                                    <table border="0" cellpadding="20" cellspacing="0" width="100%" id="emailBody" style="background: #f9f9f9; color: #555555;">
                                        <tr>
                                            <td>
                                                This is where my body content goes.
                                            </td>
                                        </tr>
                                    </table>
                                </td>
                            </tr>
                            <tr>
                                <td align="center" valign="top">
                                    <table border="0" cellpadding="20" cellspacing="0" width="100%" id="emailFooter" style="background: #f1f1f1; color: #555555; font-size: 0.8em;">
                                        <tr>
                                            <td style="text-align: center;">
                                                This is where my footer content goes.
                                            </td>
                                        </tr>
                                    </table>
                                </td>
                            </tr>
                        </table>
                    </td>
                </tr>
            </table>

    This template is based on a Mailchimp (example) template which you can find here.

    You can use the filter mentioned above if you want to use a custom <head> element or if you want to add code that is not possible through the editor.

    If you have any more questions, feel free to ask. We are glad to help you.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Hi,

    Nice to hear you like our plugin, thank you!

    Your ticket is currently being processed. We do our best to answer all tickets from the forum and our website in the correct order taking into account the availability of our team (on weekends). Since some tickets are more elaborate, it will take a little more time to answer them.

    Creating and styling an HTML email is only possible to a limited extent on the message settings page. Therefore a filter is available, as you can read here. We expect to come up with one or more examples today.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Okay, if the download link is not displayed correctly, the file cannot be downloaded and the import to Mailchimp cannot be done.

    You can use two placeholders in your email content to display the download link: {download_link} and {download_url}. You can find all available placeholders in the blue area above the email content (Admin Menu > Downloads > Messages). If you’re using one of these placeholders and it’s still not working, could you send us your download form page so we can see what’s going on?

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Hi,

    Thank you for using Download After Email (Plus).

    If a subscriber is not added to your Mailchimp audience, it is usually because the download link has not been used yet. The download link in the email acts as a second opt-in to ensure that the Mailchimp audience is of high quality.

    This support forum is actually for questions about Download After Email (the free version). For specific questions about Download After Email Plus, please submit a ticket through the premium support section in your account on our website. We are glad to help you.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Thank you for noticing! We’ve listed it for the next update.

    It may take a while for the new update to be released. For the meantime, you can change this line in shortcodes.php. This will then be overwritten with the final version during the update.

    If you have any more suggestions or questions, please let us know 🙂

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Hi,

    As you might imagine, during the development of our plugins, we had to make choices about what belongs to the free features and what belongs to the premium features, including the corresponding support. Your question regarding the creation of additional form fields does not belong to the scope of the free features (and free support) of the plugin.

    Questions regarding the premium features are addressed through the premium support section on our website. If you have any questions about the free version, feel free to open a new ticket. We are glad to help you.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Hi,

    Does the same problem occur when you upload other PDF files (created with a different PDF generator)? Or when you upload a .txt file for example?

    And are errors displayed in your browser console, server error logs or via the WordPress debug mode? You can find more information about debugging in WordPress here.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Hi,

    It’s not possible to integrate with other form plugins, but there is the possibility to extend the plugin with premium features of the add-on Download After Email Plus (incl form builder).

    After saving a download form you can add the download form to a page or post by using (copy and paste) the generated shortcode. You can use the Gutenberg shortcode block for this. If you use the Classic Editor, you can paste the shortcode anywhere you want in the editor.

    Sometimes the way to add a shortcode differs, for example when you are using a page builder plugin. It is also possible that certain templates of your theme do not support shortcodes.

    If you have any more questions, feel free to ask. We are glad to help you.

    Kind regards,
    Team Download After Email

    Plugin Author mkscripts

    (@mkscripts)

    Hi there,

    Since this question relates to the premium features of Download After Email Plus (add-on), this ticket has been answered via our website. What pertains to the free version is covered below.

    Whether the optional checkbox is checked can differ per download form (so this value can be overwritten in the database and is therefore not suitable for use). For the agreement it’s important to know whether the optional checkbox has been ticked at least once. The date on which this checkbox has been checked for the first time can be found in the opt-in time column.

    In the admin notification email you can see if the optional checkbox has been checked for that particular download form.

    To prevent people from using fake email addresses, you can choose to only import subscribers after a second opt-in (= clicking on the download link), whereby it is confirmed that the subscriber is actually the owner of that email address. In this way a high quality subscribers list can be built up.

    If you have any more questions, feel free to ask.

    Kind regards,
    Team Download After Email

Viewing 15 replies - 106 through 120 (of 352 total)