Mollie
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Forum: Plugins
In reply to: [Mollie Payments for WooCommerce] No order update after Payment@spreid would you be willing to jump into a call with us to dig deeper into this issue? Feel free to dial in or let me know any time that works for you.
https://meet.google.com/jtu-whfd-obu?authuser=0Forum: Plugins
In reply to: [Mollie Payments for WooCommerce] No order update after Payment@spreid Do you have some examples of Orders/Payments where this was a problem and it was fixed by manually triggering the webhook?
@horsemania did the workaround solve the issue?
Do you have any new supporting evidence for the delayed webhook issue?
The examples we have received yesterday from our Mollie support team seem to show that the webhook is triggered within a second on the order, while some payments appear to have no webhook received at all.
It would be helpful if anyone experiencing this issue could share more recent examples or logs so we can better understand whether this is a delay problem or something else entirely.
Thanks everyone for the detailed reports and for sharing your troubleshooting steps 🙏.
As a temporary workaround, you can switch back to the old webhook endpoint by adding the following filter to your theme’s
functions.phpfile:add_filter( 'mollie_wc_gateway_disable_rest_webhook', '__return_true' );This will make the plugin use the legacy
/wc-api/webhook URL again. (The old endpoint is still active, so both old and new payments will continue to work.)Additionally, if you notice that a payment is marked as “paid” in Mollie but the WooCommerce order did not update, you can use the new “Check payment on Mollie” order action from the WooCommerce order page. This will fetch the payment status directly from Mollie and update the order immediately.
👉 Could you please try this workaround and let us know if it improves the order status updates on your site? Your feedback will help us narrow down whether the issue is related to the new webhook endpoint specifically.We’re continuing to investigate the webhook delays on our side and will update this thread as soon as we know more.
hi @robbyprincesstraveller , please bear with us while we work to solve this problem at its root cause.
Hi there! Can you try enabling Klarna payment method and disable Klarna Pay later in both your Mollie Dashboard and Woo config? You might be using one of the legacy Klarnas(Paylater) and this might be causing your problem
Forum: Plugins
In reply to: [Mollie Payments for WooCommerce] Automatic Klarna activation (again)The Org IDs unfortunately are not available in WooCommerce, could you perhaps provide the domain names of the affected stores? That might help us track down their Org IDs in our system.
Forum: Plugins
In reply to: [Mollie Payments for WooCommerce] Automatic Klarna activation (again)@davelo, thanks for raising this issue. We are currently looking into it, but the issue might be linked to Mollie’s migration to One Klarna, which began yesterday. Legacy Klarna methods (“Slice it,” “Pay later,” and “Pay now”) are being phased out and replaced with the unified “Klarna” option.
Could you please share the org IDs of the affected customers mentioned above?Forum: Plugins
In reply to: [Mollie Payments for WooCommerce] fatal error after update to 7.5Hi @brainiacx
Did you manage to have a look in the above? And do you think it would be possible to share your WC Satus report?Forum: Plugins
In reply to: [Mollie Payments for WooCommerce] fatal error after update to 7.5Hi @brainiacx and @emkemk
Are you currently using the Payments API or the Orders API in your integration with Mollie?Could you provide details about any other plugins you have installed alongside Mollie?
- This reply was modified 2 years, 4 months ago by Mollie.