neelix

Thanks Javier,
I’ve read more of your support responses and it’s clear you care about this plugin. This is a FREE plugin but time and frustration are valuable too and spending an hour trying to get something to work is not really free in the end. The point of the review is to help others find the best plugins and to hopefully avoid the hassle you endured regardless if money changed hands. I still think a lower review is warranted but I did change it to a 3 star which I believe is generous. In comparison to similar FREE plugins that do this one is feature poor and quirky. For example in WP Ultimate CSV Importer the header names and order don’t matter and you get to preview the import before committing to it. You get to select what information you want to be assigned to the standard WP data and create and modify your own custom headers.

I would suggest removing the need for the username and email to be in the first two columns. Most people have an existing dataset which would have to be converted and rearranged every time you want to upload it. You could just complete the list of WP default names with wp_user and wp_pass and let the user decide what order they go in. If this is difficult make the user document more clear. It’s confusing having 2 headers structured at the top and the rest pull from the standard WP default names. Also your example CSV doesn’t have all the standard WP data such as username, First Name and Last Name but has non standard WP fields like Address and Country. If having a physical address column wasn’t odd enough you don’t offer a First/Last name field. How are you going to ship something to an address without a name? Also the username isn’t typically the persons first name it’s something unique for obvious reasons. Also consider a troubleshooting table with the most common problems and the solution. It’s hard to see the forest from the trees and I hope you find this helpful and please don’t be discouraged. From your response it’s clear you are one of the good guys and I wish you the best.