Title: Niall Madhoo's Replies | WordPress.org --- # Niall Madhoo [ ](https://wordpress.org/support/users/nm1com/) * [Profile](https://wordpress.org/support/users/nm1com/) * [Topics Started](https://wordpress.org/support/users/nm1com/topics/) * [Replies Created](https://wordpress.org/support/users/nm1com/replies/) * [Reviews Written](https://wordpress.org/support/users/nm1com/reviews/) * [Topics Replied To](https://wordpress.org/support/users/nm1com/replied-to/) * [Engagements](https://wordpress.org/support/users/nm1com/engagements/) * [Favorites](https://wordpress.org/support/users/nm1com/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 482 total) 1 [2](https://wordpress.org/support/users/nm1com/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nm1com/replies/page/3/?output_format=md)… [31](https://wordpress.org/support/users/nm1com/replies/page/31/?output_format=md) [32](https://wordpress.org/support/users/nm1com/replies/page/32/?output_format=md) [33](https://wordpress.org/support/users/nm1com/replies/page/33/?output_format=md) [→](https://wordpress.org/support/users/nm1com/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Shop can’t be published](https://wordpress.org/support/topic/shop-cant-be-published/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 2 months ago](https://wordpress.org/support/topic/shop-cant-be-published/#post-14278006) * Hi [@thirdmind](https://wordpress.org/support/users/thirdmind/), * Thanks for providing further details. * I noticed in your System Status Report that you have several outdated plugins, including Facebook for WooCommerce (2.3.2, whereas the latest is currently 2.3.5). Could you please back up and update your software [per these instructions](https://docs.woocommerce.com/document/woocommerce-self-service-guide/), as there may be an update that might fix the issue you are having? * If that does not fix the issue, please could you ensure that you are only syncing physical products, as Facebook’s [Commerce Policy](https://www.facebook.com/policies/commerce/prohibited_content/subscriptions_and_digital_products) prohibits selling non-physical products on Facebook. Facebook support may not have mentioned that, as it is an issue that needs to be resolved on the WooCommerce side. * Please let us know if that fixes the issue or if you need further help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] The source you provided has already been attached to a customer](https://wordpress.org/support/topic/the-source-you-provided-has-already-been-attached-to-a-customer-3/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 2 months ago](https://wordpress.org/support/topic/the-source-you-provided-has-already-been-attached-to-a-customer-3/#post-14277219) * Hi [@cleggerama](https://wordpress.org/support/users/cleggerama/), * Thanks for reaching out to us. I am sorry to hear you are having trouble with Stripe and WooCommerce Subscriptions. * Per the forum policies, we handle support for premium plugins like WooCommerce Subscriptions on our own platform. We may also need to ask for sensitive information about your Stripe set up, which we would not ask you for share on this public forum. * For these reasons, please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket).  Also, please include a link to this forum thread, so that we can keep track of what’s already been done.  We will be able to help you further there. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce and WordPress error](https://wordpress.org/support/topic/woocommerce-and-wordpress-error/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-and-wordpress-error/#post-14182134) * Hi [@triskell](https://wordpress.org/support/users/triskell/), * Thanks for reaching out to us. I am sorry to hear you are having trouble getting your site’s plugins to work correctly. * > Undefined index: verify_cf7 in /srv/www/launet.net/www/wp-content/plugins/zero- > spam/integrations/contact-form-7/contact-form-7.php on line 113 * This error is related to the WordPress [Zero Spam](https://wordpress.org/plugins/zero-spam/) plugin’s integration with the [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) plugin. * I recommend disabling the Zero Spam plugin to see if that fixes the error. If that does fix the error, please reach out to the Zero Spam plugin’s developers and support community for further help at: [https://wordpress.org/support/plugin/zero-spam/](https://wordpress.org/support/plugin/zero-spam/) * > Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate > 614400 bytes) in /srv/www/launet.net/www/wp-content/plugins/fusion-builder/ > inc/class-fusion-builder.php on line 1206 * This error indicates an out-of-memory caused by the [Fusion Page Builder](https://wordpress.org/plugins/fusion/). * You may be able to fix the error by increasing the WordPress Memory Limit. I recommending following these instructions that explains a bit more about the error and how to fix it: [https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/](https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/) * If that does not fix the error, I recommend asking for further help on the Fusion Page Builder plugin support forum here: [https://wordpress.org/support/plugin/fusion/](https://wordpress.org/support/plugin/fusion/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Warning: array_key_exists() expects parameter 2 to be array, boolean given in](https://wordpress.org/support/topic/warning-array_key_exists-expects-parameter-2-to-be-array-boolean-given-in-3/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 2 months ago](https://wordpress.org/support/topic/warning-array_key_exists-expects-parameter-2-to-be-array-boolean-given-in-3/#post-14182082) * [@abonosir](https://wordpress.org/support/users/abonosir/) thanks for the screenshot and for letting me know you are still seeing the same error. * Based on the information you have provided so far, I suspect the issue may be caused by a conflict with your theme or with another plugin.   The best way to determine this is to: - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/) - Disable all plugins except for WooCommerce - Repeat the action that is causing the problem * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)` * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Exporting and Importing Webpages](https://wordpress.org/support/topic/exporting-and-importing-webpages/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/exporting-and-importing-webpages/#post-13606712) * The **free version of UpdraftPlus** should allow you to move your site: [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/). * It’s not as simple to use for moving your site as the other plugins, but the free version allows exporting to **Dropbox, Google Drive, FTP, S3, Rackspace, and Email**. It may generate the backup files on your server before transferring them, however. * Once you have the backup, you can restore it on your client’s server using the same plugin. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Does the “Trash” slow WordPress?](https://wordpress.org/support/topic/does-the-trash-slow-wordpress/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/does-the-trash-slow-wordpress/#post-13606700) * You’re welcome! * If you’re interested, we have a list of recommended WordPress hosts here: [https://wordpress.org/hosting/](https://wordpress.org/hosting/). I’ve even found members of their support team helping out here on the forums when I tag their hosting company’s name (e.g., SiteGround). * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Option to enable automatic updates missing on both plugins and themes](https://wordpress.org/support/topic/option-to-enable-automatic-updates-missing-on-both-plugins-and-themes/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/option-to-enable-automatic-updates-missing-on-both-plugins-and-themes/#post-13606688) * You’re welcome, Paddy! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Access disabled since last update 5.5.2](https://wordpress.org/support/topic/access-disabled-since-last-update-5-5-2/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/access-disabled-since-last-update-5-5-2/#post-13606687) * You’re welcome! * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Remote support fails Access to the wp-admin panel](https://wordpress.org/support/topic/remote-support-fails-access-to-the-wp-admin-panel/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/remote-support-fails-access-to-the-wp-admin-panel/#post-13606682) * Hello [@hormem](https://wordpress.org/support/users/hormem/), * Have you tried **disabling the security plugin** you mentioned in [https://wordpress.org/support/topic/heavy-and-slow-site-security-blocks-remote-ip-for-support/](https://wordpress.org/support/topic/heavy-and-slow-site-security-blocks-remote-ip-for-support/)? * It’s possible that the plugin has **blocked access** to certain locations, such as India where the KartPul theme’s developers are located ([https://www.templatemela.com/](https://www.templatemela.com/)). * If disabling the plugin **doesn’t work**, please try **contacting your web host** to troubleshoot this issue further. Your hosts have firewalls that may also have blocked access to certain IP addresses that may **not** allow the developer’s to access your site. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Exporting and Importing Webpages](https://wordpress.org/support/topic/exporting-and-importing-webpages/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/exporting-and-importing-webpages/#post-13605319) * You’re welcome! Hope it helps! * To clarify, you should only need to use **one** of those plugins. Either one should work. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Access disabled since last update 5.5.2](https://wordpress.org/support/topic/access-disabled-since-last-update-5-5-2/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/access-disabled-since-last-update-5-5-2/#post-13605290) * Hello [@the_managuer](https://wordpress.org/support/users/the_managuer/), * Gilles, hope you’re safe and well too! Did you make a **full site backup** before emptying files from the database? * I think this issue may be related to **WordFence** rather than the database. You said: * > After I disabled wordfence as I have put the 2-step authentication, nothing > works, can’t access the blog * I recommend asking for **help** at [https://wordpress.org/support/plugin/wordfence/](https://wordpress.org/support/plugin/wordfence/) so the **WordFence** **developers** and **support community** can help you further with this. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Option to enable automatic updates missing on both plugins and themes](https://wordpress.org/support/topic/option-to-enable-automatic-updates-missing-on-both-plugins-and-themes/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/option-to-enable-automatic-updates-missing-on-both-plugins-and-themes/#post-13605261) * Hello [@paddy-landau](https://wordpress.org/support/users/paddy-landau/), * Is [https://www.richardthegardener.co.uk/](https://www.richardthegardener.co.uk/) hosted with the _same web host_ as the other sites? Some web hosts **disable** the auto-update feature, which could be why it isn’t working. * You can follow this **support article**, which explains how to **configure** updates: [https://wordpress.org/support/article/configuring-automatic-background-updates/#plugin-theme-updates-via-filter](https://wordpress.org/support/article/configuring-automatic-background-updates/#plugin-theme-updates-via-filter) * You can also try using a **plugin** to control the updates, such as **Easy Updates Manager**: [https://wordpress.org/plugins/stops-core-theme-and-plugin-updates/](https://wordpress.org/plugins/stops-core-theme-and-plugin-updates/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Help : WordPress bug inserts code into links?](https://wordpress.org/support/topic/help-wordpress-bug-inserts-code-into-links/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/help-wordpress-bug-inserts-code-into-links/#post-13605229) * Hello again [@60secondz](https://wordpress.org/support/users/60secondz/), * My **web browser’s developer tools** show that there are **JavaScript errors** on the page: [ * That seems to be the **code** for the **asterisk windows** you mentioned. **Do you know what plugin you used to create this feature?** * **One option to fix this** is to try **deleting** the cache from **WP Fastest Cache ** then **disabling** all its features. * When I was troubleshooting this issue, I also noticed that the images are **not** displaying on [https://graphic-design.com/2017/01/17/graphic-novel-the-private-beach-of-sexy-and-cynical-trudy-honeyvan/](https://graphic-design.com/2017/01/17/graphic-novel-the-private-beach-of-sexy-and-cynical-trudy-honeyvan/) or [https://graphic-design.com/wp-content/uploads/graphic-design.com/design-bookshelf/graphic_novels/Private_Beach/index.html](https://graphic-design.com/wp-content/uploads/graphic-design.com/design-bookshelf/graphic_novels/Private_Beach/index.html): [ * It seems like the images are **not** on the server or at the correct URL, as they give a **404 not found error**: [http://www.graphic-design.com/design-bookshelf/graphic_novels/Private_Beach/thumbnails/1.jpg](http://www.graphic-design.com/design-bookshelf/graphic_novels/Private_Beach/thumbnails/1.jpg). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [How to add a Page link to the top menu???](https://wordpress.org/support/topic/how-to-add-a-page-link-to-the-top-menu/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/how-to-add-a-page-link-to-the-top-menu/#post-13605198) * You’re welcome! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Does the “Trash” slow WordPress?](https://wordpress.org/support/topic/does-the-trash-slow-wordpress/) * [Niall Madhoo](https://wordpress.org/support/users/nm1com/) * (@nm1com) * [5 years, 7 months ago](https://wordpress.org/support/topic/does-the-trash-slow-wordpress/#post-13605189) * Hello [@60secondz](https://wordpress.org/support/users/60secondz/), * **All** of your sites **content**, such as posts, is **stored in the WordPress database**. * The **“Delete”** feature **prevents** you from **accidentally erasing** posts permanently. They go into the **“Trash”** instead. That way, you can delete them permanently **or** restore them if necessary. * **To empty the “Trash”**, which will delete the relevant database entries, please visit the **Posts > All Posts** and **Pages > All Pages** sections in your ** WordPress Admin** dashboard. Then select **Trash**: [ * Once on the **Trash** section, select the **Empty Trash** button and all the posts/pages stored there will be **deleted permanently**. * Please note that WordPress may also be saving **revisions** of your pages/posts, which will also **increase** the database size. There might be **other content types** stored in the database that aren’t used anymore, like orphaned post meta that are no longer attached to any post. * You can follow this guide, which explains **how to clean up your WordPress site**: [https://www.dreamhost.com/blog/guide-clean-your-wordpress-website/](https://www.dreamhost.com/blog/guide-clean-your-wordpress-website/). * **Please make sure you have a full site backup for before attempting anything like this: [https://wordpress.org/support/article/wordpress-backups/](https://wordpress.org/support/article/wordpress-backups/).** * If you site is **still sluggish** after cleaning, you’ll need **better hosting**, preferably a **managed WordPress hosting plan** that’s optimized to get the best performance out of WordPress. However, judging by this front-end **performance test**, your site is **already** optimized and loads quickly: [https://gtmetrix.com/reports/graphic-design.com/iF8sNi2f](https://gtmetrix.com/reports/graphic-design.com/iF8sNi2f). I recommend **contacting your web host** to help you further troubleshoot why the back-end is so slow: [https://portal.hostgator.com/login](https://portal.hostgator.com/login). Viewing 15 replies - 1 through 15 (of 482 total) 1 [2](https://wordpress.org/support/users/nm1com/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/nm1com/replies/page/3/?output_format=md)… [31](https://wordpress.org/support/users/nm1com/replies/page/31/?output_format=md) [32](https://wordpress.org/support/users/nm1com/replies/page/32/?output_format=md) [33](https://wordpress.org/support/users/nm1com/replies/page/33/?output_format=md) [→](https://wordpress.org/support/users/nm1com/replies/page/2/?output_format=md)