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Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ojsmith79

    (@ojsmith79)

    Sorted it!!

    It was the index.html file that was causing the issue. I added it to keep the old site still active whilst I worked on the bugs. Something so simple!

    Thanks for your help Austin.

    Oliver

    Thread Starter ojsmith79

    (@ojsmith79)

    Just an update with the CSV, I tested it on another site and it worked perfectly.

    Thread Starter ojsmith79

    (@ojsmith79)

    Thanks for your help Austin.

    Unfortunately, there are no error logs.

    I’ll check with the host to see if there are any security settings that might be causing the problem, although I suspect there isn’t as the site was working as it should until I uploaded 27 products, but looking at the CSV, there’s nothing in there that should cause problems, even when I’ve deleted everything else.

    I did manage to get a 404 error for a JS file (in fact 25 errors when inspecting the site) but haven’t managed to replicate it, so couldn’t tell you which file was missing.

    I’m going to test the product list on another website to rule out the CSV causing some chain effect.

    Thanks again.
    Oliver

    Thread Starter ojsmith79

    (@ojsmith79)

    Here’s my system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://centralfrozenfoods.co.uk
    Site address (URL): https://centralfrozenfoods.co.uk
    WC Version: 4.4.1
    REST API Version: ✔ 1.0.15
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.4.0
    Log Directory Writable: ✔
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.9
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.29.0
    NSS/3.44
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.33-MariaDB
    Max Upload Size: 2 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.4.1
    WC Database Prefix: 6eLWo5_
    Total Database Size: 23.58MB
    Database Data Size: 14.36MB
    Database Index Size: 9.22MB
    6eLWo5_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6eLWo5_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6eLWo5_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    6eLWo5_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    6eLWo5_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_options: Data: 3.47MB + Index: 0.08MB + Engine InnoDB
    6eLWo5_postmeta: Data: 8.06MB + Index: 7.25MB + Engine InnoDB
    6eLWo5_posts: Data: 1.45MB + Index: 0.50MB + Engine InnoDB
    6eLWo5_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    6eLWo5_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    6eLWo5_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    6eLWo5_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    6eLWo5_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    6eLWo5_wc_product_meta_lookup: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
    6eLWo5_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    6eLWo5_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    6eLWo5_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 1767
    customize_changeset: 2
    elementor_library: 1
    nav_menu_item: 7
    page: 14
    post: 2
    product: 830
    product_variation: 37
    revision: 34
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (1) ###
    
    WooCommerce: by Automattic – 4.4.1
    
    ### Inactive Plugins (9) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.6
    Contact Form 7: by Takayuki Miyoshi – 5.2.2
    Elementor: by Elementor.com – 3.0.6
    LiteSpeed Cache: by LiteSpeed Technologies – 3.4.1
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
    Safe SVG: by Daryll Doyle – 1.9.9
    Slider Revolution: by ThemePunch – 6.2.22
    Woodmart Core: by  – 1.0.26
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.3.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Twenty Seventeen
    Version: 2.4
    Author URL: https://ww.wp.xz.cn/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 17
    Oldest: 2020-09-08 10:46:09 +0000
    Newest: 2020-09-08 19:12:03 +0000
    
    
Viewing 4 replies - 1 through 4 (of 4 total)