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Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Woocommerce try to capture an amount greater than it already has

Thread Starter Olivier
(@olebrun)

6 years, 7 months ago

Hi,

I’m on woocommerce 3.7 and stripe gateway 4.2.3
I will try to update to wocommerce 3.8 and strip 4.3 and have a try why the same order, but can’t do that soon.

Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Woocommerce try to capture an amount greater than it already has

Thread Starter Olivier
(@olebrun)

6 years, 7 months ago

Thanks for the order modification.
No the order has not been touch in any way between it’s creation and the capture.

In the woocommerce-stripe log I just found this:

2019-11-03T21:46:45+00:00 DEBUG
====Stripe Version: 4.2.3====
====Start Log====
Info: Begin processing payment for order 11092 for the amount of 27.84
====End Log====

But I thinks it’s a rounding problem.
I found on my logs the mail sent to the customer when the order was created and on the first line there is :

“the product label” qty 1 price 3.99

If I look at the order on the dashboard, this line is . :

“the product label” qty 1 price 3.33 tax 0.67 -> 4 !!! (tax is 20%)

The 0.01 cent diff is here so it seems woocommerce doesn’t do the total the same way on the order creation and on the dashboard … annoying

Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Woocommerce try to capture an amount greater than it already has
Thread Starter Olivier
(@olebrun)

6 years, 7 months ago
How can I modify the order ?
The only way I have found is to create and apply a coupon of 0.01€ … it works but not very nice as the customer view it :/

The whole transaction was done by woocommerce and the stripe plugin. I do not have change the order nor do any operation on the stripe dashboard.

Here is the order total (after applying coupon to capture the money) -> http://connectingstuff.net/a/wc1.png

Here is the order notes (before applying coupon) -> http://connectingstuff.net/a/wc2.png

And the stripe logs for this order (before applying coupon) -> http://connectingstuff.net/a/wc3.png
- This reply was modified 6 years, 7 months ago by Olivier.
- This reply was modified 6 years, 7 months ago by Olivier.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Woocommerce try to capture an amount greater than it already has
Thread Starter Olivier
(@olebrun)

6 years, 7 months ago
You don’t understand me :

Woocommerce (or stripe ?) has ask the customer to paid 28.84€ so on stripe I have a authorized amount of 28.84€.

Now I want to capture this amount but on the woocommerce order the total is not 28.84 but 28.85 ! (one cent more) … the order has not changed since the customer paiement … so why is there a 1 cent more on woocommerce order (or less on stripe) ?? and how to complete the order and capture the initial paiement of 28.84€ ?

thanks,
- This reply was modified 6 years, 7 months ago by Olivier.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Apply coupon in admin (order not capture)

Thread Starter Olivier
(@olebrun)

6 years, 7 months ago

Hi,
Sorry for my late feedback, it works good!
Thanks,

Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Apply coupon in admin (order not capture)

Thread Starter Olivier
(@olebrun)

6 years, 8 months ago

Oh very nice!
Thanks for your test and response, I will have a try on my order and tell you if it’s ok 🙂

Forum: Plugins
In reply to: [MANGOPAY for WooCommerce] Empreinte bancaire

Thread Starter Olivier
(@olebrun)

7 years, 4 months ago

Parfait! Merci pour ce retour rapide 🙂

Bonne journée,

Viewing 7 replies - 1 through 7 (of 7 total)