Title: OnPoint Plugins's Replies | WordPress.org

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# OnPoint Plugins

  [  ](https://wordpress.org/support/users/onpointplugins/)

 *   [Profile](https://wordpress.org/support/users/onpointplugins/)
 *   [Topics Started](https://wordpress.org/support/users/onpointplugins/topics/)
 *   [Replies Created](https://wordpress.org/support/users/onpointplugins/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/onpointplugins/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/onpointplugins/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/onpointplugins/engagements/)
 *   [Favorites](https://wordpress.org/support/users/onpointplugins/favorites/)

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## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 84 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Sidebar Menu] Menus expand on load but does not collapse](https://wordpress.org/support/topic/menus-expand-on-load-but-does-not-collapse/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/menus-expand-on-load-but-does-not-collapse/#post-18893149)
 * Hi Webuser1,
 * This may be accomplished with a little [custom JavaScript](https://onpointplugins.com/adding-custom-javascript-to-your-site/).
 *     ```wp-block-code
       ( function ( $ ) {	$( document ).on( 'advanced-sidebar-menu-pro/accordions/loaded', function () {		$( '.advanced-sidebar-icon-close' ).trigger( 'click' );	} );} )( jQuery );
       ```
   
 * Using Option 4 from the [linked documentation](https://onpointplugins.com/adding-custom-javascript-to-your-site/#option-4-directly-add-javascript-to-functions-php)
 *     ```wp-block-code
       add_action( 'wp_print_footer_scripts', function() {	?>	<script>		( function ( $ ) {			$( document ).on( 'advanced-sidebar-menu-pro/accordions/loaded', function () {				$( '.advanced-sidebar-icon-close' ).trigger( 'click' );			} );		} )( jQuery );	</script>	<?php}, 1 );
       ```
   
 * Have a great day!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Sidebar Menu] Guidance for purchasing the premium version](https://wordpress.org/support/topic/guidance-for-purchasing-the-premium-version/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/guidance-for-purchasing-the-premium-version/#post-18330543)
 * Hi ejtahed,
 * This plugin will do everything requested out of the box except for.
 * > Additionally, when an active menu or submenu is clicked again, the page should
   > not reload from the beginning, and the sidebar should remain unchanged.
 * When clicking on an active item the plugin will follow the menu settings. By 
   default the page will reload when the active item is clicked. If “Use links for
   open/close” is enabled, clicking the active item will open or close the submenu
   below it.
 * It is possible to customize the behavior to make the active item do nothing with
   [custom JavaScript](https://onpointplugins.com/adding-custom-javascript-to-your-site/).
   Our support team will be [happy to assist](https://onpointplugins.com/plugin-support/?trigger_request_form=1).
 * Have a great day!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Sidebar Menu] cant customize widget](https://wordpress.org/support/topic/cant-customize-widget/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/cant-customize-widget/#post-18181111)
 * Hello,
 * To view the widget options please open the settings sidebar on the widgets screen.
 * Look for the icon to the left of the “Update” button in the top right of the 
   screen.
 * Have a great day!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Go Live Update Urls] uninstall plugin when finished](https://wordpress.org/support/topic/uninstall-plugin-when-finished/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/uninstall-plugin-when-finished/#post-17739666)
 * Hi Mrckeen,
 * You may remove the plugins once your migration is complete.
 * The only advantage in keeping the plugins active is any changes to your site’s
   URL will be tracked in case of future updates or rollbacks.
 * The plugins also work as a search and replace tool for any strings in the database,
   not just URL.
 * Otherwise, there is no harm in deactivating/removing the plugins.
 * Have a great night!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Advanced Sidebar Menu] Pro version is a disaster](https://wordpress.org/support/topic/pro-version-is-a-disaster/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/pro-version-is-a-disaster/#post-17503796)
 * Thank you for your feedback!
   The PRO version is definitely not supposed to render
   menu items invisible. Our [support team](https://onpointplugins.com/plugin-support/)
   will be happy to assist in resolving. The blocks actually contain all the same
   functionality as the widgets, just with some improved UI controls. The [documentation](https://onpointplugins.com/advanced-sidebar-menu/advanced-sidebar-menu-gutenberg-blocks/)
   is super helpful for understanding the controls.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[NSFW] [Go Live Update Urls] critical error when redirecting my website](https://wordpress.org/support/topic/critical-error-when-redirecting-my-website/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/critical-error-when-redirecting-my-website/#post-17384818)
 * Hello Jortiz,
 * It appears the server needs a little adjustment to use the “wordpress” directory
   as the site root. The server is most like pointed to something like “/var/www/
   html” or “/home/<user>/public_html” for the “DocumentRoot”.
 * If you update the DocumentRoot to include the wordpress directory by appending“/
   wordpress” to the existing value, the site will likely work fine on the new URL
   structure.
 * If you prefer to restore the site to the original location, you may do so using
   the following the [troubleshooting instructions](https://onpointplugins.com/go-live-update-urls/go-live-update-urls-troubleshooting/#restoring-a-broken-site).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Go Live Update Urls] Conflict .htaccess rewrite rules](https://wordpress.org/support/topic/conflict-htaccess-rewrite-rules/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/conflict-htaccess-rewrite-rules/#post-17366089)
 * The Go Live plugin only updates URL in the database when it is run. Otherwise,
   it is not supposed to do anything when it is not being run. 
   If an issue is happening
   only when this plugin is activated, then perhaps there is a PHP error being thrown
   behind the scenes. Are there any clues in the PHP error log?
    -  This reply was modified 2 years, 4 months ago by [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Go Live Update Urls] Conflict .htaccess rewrite rules](https://wordpress.org/support/topic/conflict-htaccess-rewrite-rules/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/conflict-htaccess-rewrite-rules/#post-17366002)
 * Hi Arno,
 * Looking at the rewrite rules it appears they are looking for the “local.mysite.
   com” domain before they perform any rewriting. If you change your domain to something
   other than “local.mysite.com” using the Go Live plugin or any other method of
   updating the domain, the rewrite rules will no longer function.
 * To allow the rewrite rules to function after a domain change you may remove the
   following line. 
   `RewriteCond %{HTTP_HOST} ^local.mysite\.com`
 * If you have updated your local environment to same domain as the live server 
   the rewrite rules will no longer work regardless of the above suggestion because
   the rewrite rules will redirect back to your local environment and still not 
   find the images. 
   One approach for making the rewrites work is to add a secondary
   domain to your live server, something like “images.mysite.com” which points to
   the same location as the main domain “mysite.com”. If you then update the rewrite
   rule to point to it, you can switch your local to your live domain and still 
   load the images.
 * Update
 * `RewriteRule ^wp-content/(.*)$ https://mysite.com/wp-content/$1 [NC,L]`
 * To
 * `RewriteRule ^wp-content/(.*)$ https://images.mysite.com/wp-content/$1 [NC,L]`
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Sidebar Menu] Page Order Query](https://wordpress.org/support/topic/page-order-query/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/page-order-query/#post-16981238)
 * Hi Kateacorns,
 * Sorting the pages by “Page Order” will display menu items in the order the are
   specified using [Page Attributes](https://make.wordpress.org/support/user-manual/pages/page-attributes/).
   If you would like to drag/drop the order of you pages you may use [this plugin](https://wordpress.org/plugins/simple-page-ordering/).
 * [More information may be found here](https://onpointplugins.com/advanced-sidebar-menu/basic-usage/advanced-sidebar-menu-pages/#order-by).
 * Have a great day!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Go Live Update Urls] Huge and Bad problem](https://wordpress.org/support/topic/huge-and-bad-problem/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/huge-and-bad-problem/#post-16927952)
 * Here is some additional information from the [troubleshooting docs](https://onpointplugins.com/go-live-update-urls/go-live-update-urls-troubleshooting/#restoring-a-broken-site).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Go Live Update Urls] Huge and Bad problem](https://wordpress.org/support/topic/huge-and-bad-problem/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/huge-and-bad-problem/#post-16927948)
 * Hi Webingadmin,
 * This plugin does not have reset built in, however if you can provide the the 
   Old URL and New URL you entered, I can likely provide the correct URL to enter
   to undo the change.
 * Otherwise, your host may be able to reset your site to a backup point before 
   the change was made.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Sidebar Menu] Incompatible with Stackable?](https://wordpress.org/support/topic/incompatible-with-stackable/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [3 years ago](https://wordpress.org/support/topic/incompatible-with-stackable/#post-16792643)
 * Hi Reiner,
 * Thank you so much for bringing this error to our attention and providing the 
   information which allowed us to recreate it.
   We tracked down the issue to the
   order in which scripts where loading when the Stackable plugin is active. Not
   really a conflict with the Stackable plugin, just something that having Stackable
   in place pointed out.
 * The issue has been resolved in version 9.0.9 of our plugin which was released
   just now.
 * Have a great day!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Sidebar Menu] Incompatible with Stackable?](https://wordpress.org/support/topic/incompatible-with-stackable/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [3 years ago](https://wordpress.org/support/topic/incompatible-with-stackable/#post-16789917)
 * Hi Reiner, 
   I ran about 100 different combinations through our Stackable test
   site and was unable to reproduce the issue.Another which could greatly help would
   be post the code from the page which is having the issue. This may be found by:
   1. Clicking the 3-dot settings menu in the top right of the screen.2. Click “
   Code editor” under the “EDITOR” section.3. Copy the page contents.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Sidebar Menu] Incompatible with Stackable?](https://wordpress.org/support/topic/incompatible-with-stackable/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [3 years ago](https://wordpress.org/support/topic/incompatible-with-stackable/#post-16789771)
 * Hi Reiner,
   Would it be possible to enable script debugging and post the information
   shown in the screen?It would also be super helpful to post the contents of the
   [browser console](https://onpointplugins.com/how-to-retrieve-console-logs-from-your-browser/)
   once script debug is enabled.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Advanced Sidebar Menu] No sidebar display – Rollback request: 9.0.6 => 9.0.5](https://wordpress.org/support/topic/no-sidebar-display-rollback-request-9-0-6-9-0-5/)
 *  Plugin Contributor [OnPoint Plugins](https://wordpress.org/support/users/onpointplugins/)
 * (@onpointplugins)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/no-sidebar-display-rollback-request-9-0-6-9-0-5/#post-16617125)
 * Hi Wyattlane,
 * You may download previous versions at the bottom of the “Advanced” page.
 * [https://wordpress.org/plugins/advanced-sidebar-menu/advanced/](https://wordpress.org/plugins/advanced-sidebar-menu/advanced/)
 * Have a great day!

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