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Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter pa3bar

    (@pa3bar)

    Just for completeness: your initial support response to me was that you have a policy not to treat issues with other plugins. Allthough the dev team of the other plugin was quite willing to help check with you where the issue comes from. Mr Buntsma here seems to know exactly what we are doing. Except he is way off. He makes quite strange assumptions that we are doubling functions. Event manager cannot do, nor did we want it to do, what we are actually having the PD plugin for. We wanted to use a simple funcion of EM, i.e. the calender. But since the 2 plugins cannot work together on 1 wordpress site, we have deleted it and found another plugin that we actually can use without conflicts with other plugins. Issue perhaps not solved, but this workaround is ok for us. Mr Buntsma can continue to like EM, we are using something else. Everyone is happy. Topic closed.

    Thread Starter pa3bar

    (@pa3bar)

    Thank you Marcus. But no further time needed to spent on this topic. Mr Buntsma seems to know it all. Except that he is quite wrong on what we intended to use Event Manager for. Good to see that he is a happy user; we are not. The dev team of the other plug-in was quite willing to check it together with you to see where the conflict comes from and solve it. That would have helped me and possibly other users. Angelo’s respons meant to me that was not the case on your end. Too late now. We have found another plug-in to do the job, and this one does not create issues with existing content. Thanks for your time. Topic can be closed.
    Regards, Richard.

    Thread Starter pa3bar

    (@pa3bar)

    Oh, this is quite interesting Angelo.

    Your plugin causes a problem in other functions on a wordpress web site. And your policy is not to see if you can help to solve your own problem?

    That would imply I need to advise other users not to use your Events Manager plugin…

    Thank you for your time. I will de-install Events Manager and look for something else.

    Regards, Richard.

    Thread Starter pa3bar

    (@pa3bar)

    I found the culprit. The Page not Found error in Participant Database is caused by a plug in called Events Manager. I used this EM plugin to generate an agenda and enable users to enter calender items in it. When I deactivate EM, the Participant Database works as intented, no more errors. As soon as EM is active, we get the page error again.
    I asked the EM developper for a solution. He may contact you perhaps for tech details, hope that is ok.
    Thank you for your help so far. We now have an error-free sign up system. Hopefully I can activate the agenda again soon.

    Richard.

    Thread Starter pa3bar

    (@pa3bar)

    Thank you Nathan.
    It worked exactly as you described. I am very happy to inform that Draw Attention is not casuing the problem I experienced.
    I discovered it is another plugin that does this.
    Thank you again for your quick response. It helped me to find solutions quickly.

    Thread Starter pa3bar

    (@pa3bar)

    link to the sign up page (front end):
    https://www.jotajoti.info/Join%20JOTA-JOTI%202018%20now/

    feel free to run a few tests. It the group name you enter is something like “tester” then we can remove them later from the database, no problem.

    I also noted that when people enter invalid data (some fields have a regex), the same Page not Found error pops up.
    So in short: each time the plugin needs to show the sign up page with one or more red boxes for missing required data or invalid date, it cannot find the page. It used to work ok with these same regex settings. Nothing changed there.

    Any suggestions to solve it much appreciated.

    Thanks, Richard.

    Thread Starter pa3bar

    (@pa3bar)

    Found the culprit: UpdraftPlus causes the hanging scheduled tasks, not the database plugin. Cleared the schedule.
    But it did not solve the issue. I still get Page not Found instead of return to the sign up page with a red box around the required fields I skipped. Occasionally (about 1 in 6 tries) I do get the correct screen with the red boxes. Any ideas?

    Thread Starter pa3bar

    (@pa3bar)

    UPDATE: further testing reveals that the “Page not Found” error only pops up if a user skips required fields in the sign-up form.
    Before it came back with the same page and a red line around the skipped entry box. Now it gives the error page.
    Filling out all the required boxes results in a succesfull database entry. Looks all ok.

    We also noted that a failed attempt adds a number to the counter of overdue scheduled tasks in WordPress. Could there be a timing issue with the plug in? It is supposed to present the page with red linings but ends up in some waiting loop on the scheduler?

Viewing 8 replies - 1 through 8 (of 8 total)