paysera
Forum Replies Created
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Forum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] Critical errorHello @elmando111,
Thank you for your follow-up message. We’ve double-checked our plugin updates specifically on your theme and couldn’t reproduce any of the issues you’ve described. Also, please note that the assets of our plugin are only loaded on the checkout page, so it should not affect other parts of your site such as sliders, hamburger menu, or similar functionality.If you would still like our support team to investigate this further, please submit a request through our customer portal with a detailed description of the issues you are experiencing. That will allow us to review your case in depth and provide more targeted assistance.
Forum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] Klaidos pranešimas neužsidaroGerbiamas salomise13,
Šiuo atveju, maloniai prašome kreiptis į mūsų palaikymo komandą([email protected]) dėl šios problemos ir atsiųsti nesenus žurnalus, kurie prasideda nuo ‘Paysera-‘, nes tai yra mūsų įskiepio sugeneruoti žurnalai.
Pagarbiai,
PayseraForum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] Klaidos pranešimas neužsidaroGerbiamas salomise13,
Dėkojame, kad kreipėtės. Klaidos pranešimas, kurį matote, yra sugeneruojamas, kai mūsų įskiepis susiduria su problema, ir jis yra užfiksuojamas klaidų žurnale tolesniam tyrimui. Esame informuoti apie konkretų klaidos pranešimą, kuris dažnai pasirodo žurnaluose, ir šiuo metu aktyviai dirbame ties jos sprendimu. Klaidų pataisymas bus įtrauktas į artimiausią įskiepio atnaujinimą, kurį išleisime netrukus.
Norėdami mums padėti tobulinti įskiepį ir spręsti kitas galimas klaidas, maloniai prašome peržiūrėti mūsų įskiepio sugeneruotą klaidų žurnalą ir išsiųsti jį mūsų palaikymo komandai el. paštu [email protected]. Jūsų atsiliepimai padės užtikrinti, kad būsimi atnaujinimai būtų kuo stabilesni.
Dėkojame už bendradarbiavimą ir vertiname Jūsų nuolatinę paramą.
Pagarbiai,
PayseraSveiki,
Prašome susisiekti su mumis el. paštu: [email protected]
Norime surinkti daugiau informacijos apie atnaujinimo keliamas problemas ir jas išspręsti.Forum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] Payment callback warningDear customer,
Sorry for a late reply.
Unfortunately, there is no workaround at this time for specifying the language parameter in the URL. The recommended approach is to make the request without including the lang parameter. This should result in a successful response after the callback is sent to you.
Thank you for using Paysera services.
Client support
Forum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] How to sort payment options?Dear Client,
Thank you for contacting us.Unfortunately, the Paysera plugin does not currently have the option to sort payments. However, we have plans to improve the plugin and implement payment sorting functionality in the future.
Thank you for using Paysera services.
Client Service Department
- This reply was modified 2 years, 2 months ago by paysera.
Hello,
Sorry for the late reply.
Please write to [email protected], and we will look through it and consider this as an improvement.
Have a nice day!
Hi, we are investigating this issue. We will release a new version with update.
Hello,
Unfortunately, the plugin currently does not have such functionality.
While it is possible to set up a subscription using cards in general, you will need to integrate it yourself by following the documentation: https://developers.paysera.com/en/checkout/
Have a nice day!
Forum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] JS errorsDear Customer,
please contact us by writing to [email protected]. We will try to help as soon as we receive more details.
Thank you for using Paysera services,
Have a nice day
Forum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] Plugin ErrorDear Customer,
please contact us by writing to [email protected]. We will try to help as soon as we receive your details.
Thank you for using Paysera services,
Have a nice day
- This reply was modified 3 years ago by paysera.
Hello,
thank you for contacting us.
Your mentioned issue was fixed in the latest release of the plugin.
Have a nice day!
Forum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] Fatal ErrorHello,
thank you for contacting us.
In order to receive more help, we strongly advise using [email protected], as it’s a direct channel.
For the specific case, your mentioned issue was fixed in the latest release of the plugin.
Have a nice day!
Forum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] Fatal ErrorGood day,
we are sorry to hear you have been facing this issue for such a prolonged period of time.
We have passed on your report to our IT team, who are investigating the possible reasons for this error to occur. We had suspected that it may be an issue with a specific version of PHP 8, but will now broaden the scope of the investigation based on your report.
For more detailed information, please contact [email protected], as it is a more direct channel.
Thank you for your patience and have a good day!
Forum: Plugins
In reply to: [Paysera Payment Gateway for WooCommerce] Error with pluginHello,
thank you for contacting us.
The error appears to be related to the Woo Custom Gateway plugin that is installed on your system. We recommend attempting to temporarily disable the Woo Custom Gateway plugin to check if the error persists.
For more detailed information, please contact [email protected], as it is a more direct channel.
Have a good day!