pgoblin

I thought the same thing, so I did dive into the theme files and compared them to some of the default 20XX themes to see what all was changed, but it didn’t look like there was anything hard coding this one page in particular.

I was brought onto this project to fix the payment form, which happens to be this page. The old owner of the business developed the website and the current owner hired her to maintain the site. They had some trouble with each other and recently the online payment form stopped working.

There is no redirection plugin active, just an edit to 404.php that links directly to this page instead of a custom 404 page.

I’ve deactivated all the plugins and it doesn’t change the page in question at all. Most notably is the chat bubble remaining on screen when the rest of the website had it removed.

That was the first place I looked when I couldn’t edit the page like all the others, but as far as I can tell the theme is a copy of the 2017 Theme with some parts of the functions.php edited (nothing hardcoding this page as far as I can tell) and extra files in /template-parts/ that aren’t even used in any accessible pages.

I also wanted to mention that the local copy would redirect to that /advertiser_signup01/ page even after changing the theme back. Is it possible the page in question is a cached version of a page that has since been deleted/corrupted and no longer exists in the database, but the site still has a way to deliver the static files?

• This reply was modified 3 years, 9 months ago by pgoblin. Reason: added additional information