TUT Support
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Alante] Mobile Menu not workingHello @staticcharge56,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.
Checking for Plugin conflict
All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:
1-Deactivate all of your plugins.
2-Now check to see if this has resolved any issues you’re experiencing.
3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.
4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin.
If either of the above solutions worked, great! If not, please do let us know and we’ll continue to look into this issue further.
Regards,
Manoj
Forum: Themes and Templates
In reply to: [Experon] Urgent: How to change icon-bar (☰) color ?Hello @yoyoxxl,
We have checked the site, it’s working fine. For better understanding please refer the below listed screenshot-
OnPaste.20240201-121019
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Grow] Menu drop-down not working in mobileHi @db533,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes. Checking for Plugin conflict All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below: 1-Deactivate all of your plugins. 2-Now check to see if this has resolved any issues you’re experiencing. 3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working. 4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin. If either of the above solutions worked, great! If not, please do let us know and we’ll continue to look into this issue further. Regards, ManojForum: Themes and Templates
In reply to: [Alante] Alante help w home pageHello @sydcohousing,
In order to change default text under 3 sections you need to go under Appearance -> Customize -> Theme Options -> Homepage (Featured) -> Enable Pre-Made Homepage (make it on) -> Content Area 1,2,3(here you can add your own text)
For better understanding please refer the below listed screenshot-
OnPaste.20240123-123929
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Renden] How to Polylang Renden iMagazine main page?Hello @Gh0sTG0,
You can create your own home page then you can translate it as any other pages. However the pro version of the theme complete knowledge base article(how to create your own home page)
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Minamaze] Menu text not wrapHello @keithvfs,
We have checked the theme at our test environment and it’s working fine.
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Ryan] Homepage Featured – Button TextHello @@glennrosbekk,
The free version of the theme comes with limited features. The pro version of the theme have this kind of feature.
For better understanding please refer the below listed screenshot-
OnPaste.20231116-125417
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Melos] Include breaklines in Homepage (Featured) sectionHello @albertocortesalanis,
The free version of the theme comes with limited features. The pro version of the theme have this kind of feature.
For better understanding please refer the below listed screenshot-
OnPaste.20231116-124751
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Sento] Upgrading to the Pro Version Of SentoHello @cganz2279,
In order to get help with pro version of the theme, you need to create ticket under below listed url-
https://www.thinkupthemes.com/support/
For better understanding please refer the below listed screenshot-
OnPaste.20231116-123325
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Consulting] Menu bar missing on one page all other are fineHello @bmw2182,
We have checked the site, the top menu bar coming fine. For better understanding please refer the below listed screenshot-
OnPaste.20230926-124639
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Grow] Disable Featured Title animationForum: Themes and Templates
In reply to: [Melos] Contact us pageHello @joeygr,
We have checked, you are using pro version of the theme. In order to get support with pro version of the theme, you need to create a ticket under below listed url-
https://www.thinkupthemes.com/support/
For better understanding please refer the below listed screenshot-
OnPaste.20230719-132943
Kind regards,
Manoj
Forum: Themes and Templates
In reply to: [Minamaze] acceptance boxHello @iniemieni007,
We can fix the acceptance box with the help of custom css. Please add below given css under Appearance -> Customize -> Additional CSS
span.wpcf7-form-control.wpcf7-acceptance input { width: auto; vertical-align: middle; } .wpcf7-acceptance span.wpcf7-list-item { margin-left: 0; }For better understanding please refer the below listed screenshot-
OnPaste.20230719-130909
Kind regards,
Manoj
- This reply was modified 2 years, 10 months ago by TUT Support.
Forum: Themes and Templates
In reply to: [Minamaze] Full widthHello @iniemieni007,
In order to make site full width, you need to go under Appearance -> Customize -> Colors (no color will be selected here)
And under Appearance -> Customize -> Background Image (no image will be selected here)
For better understanding please refer the below listed screenshots-
OnPaste.20230719-123836
OnPaste.20230719-123952
OnPaste.20230719-124034
OnPaste.20230719-124115
Kind regards,
Manoj