Plamen M
Forum Replies Created
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Forum: Reviews
In reply to: [AI Agent by SiteGround] What the use of it? Why auto install?Hello @mstudioil ,
Thank you for reaching out. I understand your surprise at finding a new component installed after checking your updates, and I appreciate the opportunity to clarify why this was introduced and how it benefits your environment.
The automatic integration of the SiteGround AI Agent plugin was rolled out in conjunction with the major WordPress 7.0 core framework release. To ensure our users could immediately utilize the new native AI capabilities built into WordPress without dealing with complex, manual API configurations or third-party sign-ups, we pre-loaded the plugin with 20,000 complimentary AI tokens. Unlike basic tools that only suggest text, this agent is designed to execute hands-on technical tasks—such as managing plugins, updating core files, troubleshooting conflicts, and optimizing caching—directly through simple chat prompts in your WordPress Admin.
Prior to this rollout, an advisory email was sent to all WordPress customers detailing these upcoming core changes and providing an advance window to proactively opt out of the installation.
That being said, we recognize that you maintain strict standards for what runs on your live hosting environment. It is important to note that this plugin is completely passive. If you do not choose to interact with the AI chat feature, it remains entirely inactive, consumes zero CPU or memory, and does not read your files or databases. It will not impact your site’s performance or speed in any way.
You retain absolute control over your environment. If this tool does not align with your current administrative workflow, you can completely deactivate and remove it at any time directly from your WordPress Dashboard under the Plugins section.
Your feedback regarding the deployment approach has been noted and shared with our product management team as we continue to evaluate our communication and rollout strategies for future core updates.
Regards,
Plamen MForum: Reviews
In reply to: [AI Agent by SiteGround] Auto Installed, connected and setupHello Rhys,
I hear you loud and clear, and I will spare you the rusty spoon. Your feedback is welltaken.
You can completely remove the plugin and its connection immediately. To do this:
- Via Dashboard: Navigate to Plugins > Installed Plugins, click Deactivate next to AI Studio, and then Delete.
- Via WP-CLI: Run
wp plugin deactivate ai-studio --uninstallto completely wipe it from the installation.
Thank you for your candid feedback, Rhys.
Regards, Plamen M
Forum: Reviews
In reply to: [AI Agent by SiteGround] Auto Installed, connected and setupHello, @rhyswynne , and thank you for the feedback.
Indeed, all WordPress installations on our hosting come with the AI Studio. WordPress 7 introduced a native AI assistant and our AI Studio is the logical link between the native feature and our hosting infrastructure. This way., the sites take the most advantage of our services and provide easy access to the top notch tools available. However, you are in absolutely no way forced to use the AI Studio if it does not align with your particular needs.
I would still advise you to give it a try. It is a meticulously trained AI model and AI Site assistant which would speed up the tasks even for advanced WordPress developers.
Regards,
Plamen MForum: Reviews
In reply to: [AI Agent by SiteGround] Installed AutomaticallyHello @mudfarm ,
Indeed, all WordPress installations on our hosting come with the AI Studio. This way., the sites take the most advantage of our infrastructure and provide easy access to the top notch tools available. However, you are in absolutely no way forced to use the AI Studio if it does not align with your particular needs.I would still advise you to give it a try. It is a meticulously trained AI model and AI Site assistant which would speed up the tasks even for advanced WordPress developers.
Regards,
Plamen Martinov
Signature removed again, don’t add links again and stop with the signatureYou are welcome, @jcollier.
Hello @jcollier ,
For such scripts, you can follow the instructions for custom filters. You can read more at:
https://eu.siteground.com/tutorials/wordpress/speed-optimizer/custom-filters/
There is also a very detailed thread here: https://ww.wp.xz.cn/support/topic/how-to-use-sg-optimizers-filters-procedure/
If you still need assistance, please post a support ticket through the HelpDesk section in your Client Area with SiteGround.
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Hello @profilebusiness947 ,
A performance plugin is only one of the tools in the toolbox of a site’s developer for achieving an “acceptable LightHouse score”. There are other steps that need to be taken additionally, before a performance plugin can work ints “magic” to further improve a site’s loading and performance score. You can read more at:
https://eu.siteground.com/tutorials/wordpress/optimize-performance/
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You are welcome, @confusedneedhelp . Without testing in on the site, we could only speculate on the source of the issue. The ticketing contact is the best option which would allow us to check and test the issue as it occurs.
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- This reply was modified 9 months, 3 weeks ago by Plamen M.
In most cases, such issues are related to incompatibilities with plugins or themes in the site. You may want to test the queries with all other plugins disabled temporarily. Alternatively, you may also test other caching plugins which provide support for memcached. We are using a standard memcached implementation on our servers. Once you enable the service in the Site Tools, you will see the service port there. This allows you to use the information in the settings of any plugin with memcached support.
If you still experience issues, consider posting a support ticket through the Help Desk section of your User Area with SiteGround.
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It is an option that needs to be enabled explicitly: first, in Site Tools -> Speed -> Caching -> Memcached. Then, the function needs to be enabled in the admin panel of WordPress -> Speed Optimizer -> Caching -> Memcached.
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Hello @confusedneedhelp ,
WordPress has a built-in object cache that can be backed by Memcached. In WordPress,
get_posts(for instance) can utilize caching mechanisms regardless of whether they are initiated by AJAX. If a query result is cached, WordPress will retrieve it from the cache instead of querying the database again.[ Please do not spam ]
Hello @spolaorso,
We have thousands of WordPress clients hosting sites with Elementor and SiteGround’s Performance and Security Optimizer plugins enabled. In most cases, reports related to broken CSS styles are related to third party plugin conflicts. These usually occur with plugins which would not follow the strict coding standards for CSS Styles.
For such cases, instead of disabling a plugin, you may consider excluding the style related to the menu. You can read more at:
Each one of the front en d optimization options allows exclusion of styles. Please, give it a try, as well as trying my suggestion in the previous thread – to temporarily disable the other plugins and enable them one by one.
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Hello @dioni00 ,
I tested the reported issue on a new instance of WordPress with our Speed Optimizer enabled with all levels of caching, as well as the Security Optimizer plugin enabled. Then, I excluded the /privacy-policy/ page of my test site from being cached. Then I flushed the cache. When testing the results, all other pages of my test site were cached, except for the /privacy-policy/ cache. It was properly excluded from caching.
Here is my test:
$ curl -I -X GET https://test.****.eu/privacy-policy/ | grep x-proxy-cache
x-proxy-cache: MISS
x-proxy-cache-info: W NC:000000 UP:but
$ curl -I -X GET https://test.****.eu/sample-page/ | grep x-proxy-cache
x-proxy-cache: HITI would advise you to temporarily disable the other plugins in your site and then test the URL exclusion again. Remember to purge the cache before your tests.
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Hello @vivkiaustralia ,
This issue usually occurs when a Stylesheet (CSS) of a theme or a plugin in your site is not written by the strict coding standards. In these cases, the standard logic about combining stylesheet elements, would not work.
For such cases, you or your site developers should use the “Exclude from CSS Minification” function. You can read more at: https://eu.siteground.com/tutorials/wordpress/speed-optimizer/frontend-optimization/
If you need any further assistance, please post a support ticket through the Help Desk section in your Client Area with SiteGround.
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Hello @santitech ,
Thank you for using our plugin. I set up a new instance of WordPress and enabled 2FA there. Then I scanned the provided code in the 1Password extension for Chrome. The extension identified both the login fields and then the 2FA field without any issues. I provide here a screen recording of my test:
https://jmp.sh/s/KtgnqHrNHMwpCBH6jPFY
This comes to show that the login fields secured by our security plugin are coded for proper identification by password management extensions like 1Password. I would advise you to consider temporarily disabling your other plugins, switch to a default theme, flush the cache of your browser also. Then test the login process again. If it works, try activating everything back one by one, testing the login process through 1Password after every enabled plugin.
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