PluginOps Support
Forum Replies Created
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Resolved on email support.
Hi,
Please make sure your cache plugin is not lazy loading images, If yes turn it off for Landing Pages post type.
Thanks
Hi,
Please contact us at support email and we will help you resolve these issues.
Thanks
Hi,
Please make sure load wp_head and wp_footer options are enabled from right options panel and also there are no errors in browser console.
Thanks
Hi,
I just visited the page and it loading without any 404 error, Can you confirm is it still happening for you ?
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Hi,
To add testimonials, Please use testimonial widget or use Pre designed templates for testimonials.
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Hi,
To troubleshoot please test the form by submitting a mock entry and check and the form sends the request successfully (Success message is shown) in case of error please mention here, If no error is shown then go and check your landing page form submissions.
Let me know about the results.
Thanks
Hi,
Please disable load wp_head option from right options panel. Clear your browser cache and test again.
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Hi,
Please go to PluginOps > Settings > Enable Safe Mode > Save changes.
After this clear your browser cache and test again if the problem persists then please make sure your security plugin or firewall is not blocking the requests.
Thanks
Hi,
The issue has been resolved, and the plugin has been updated to the latest version. Kindly update your plugin to address this issue.
Thank you!
Hi,
Thank you for bringing this to our attention. Our developer is actively working on resolving the issue, and I’ll be sure to notify you as soon as it’s been fixed.
Thanks again for your patience and understanding.
Best regards,
Hi,
Please make sure load wp_head and wp_footer options are enabled in right options panel of landing page, If still the Gtag comment is visible please send us an email at [email protected] and I will help you.
Thanks
Hi,
Please make sure the pages are HTML is not being cached by a cache plugin.
Thanks
Hi,
1. To add a background video please refer to this guide : https://pluginops.com/how-to-change-background-images-in-pluginops-landing-page-builder/
2. To embed youtube videos please use Embed Video widget and paste youtube video URL.
3. Yes, you can use third party plugins to add paypal pay now button but direct integration is not available.
Thanks
Hi,
Please use PluginOps optin widget in landing page to load the popup alternatively you can also use popup placement shortcode to show the popup on a landing page.
Thanks