Bradford Campeau-Laurion
Forum Replies Created
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Forum: Plugins
In reply to: [Publish To Apple News] Problem Pushing ArticlesAt the bottom of the Apple News settings page, you can enter your email address and enable debug mode. You should receive an email every time a new article publishes with the full API request and response. This will help us troubleshoot your issue.
Forum: Plugins
In reply to: [Publish To Apple News] Problem Pushing ArticlesDo you have any debugging emails available?
Forum: Plugins
In reply to: [Publish To Apple News] Problem Pushing ArticlesThanks. That allowed us to immediately identify your issue.
You have a setting called “Use Remote Images” set to “yes” which means that Apple tries to retrieve all the images in your article from their servers for publishing to Apple News. However, that means that your images must be publicly available with no issues.
If I go to any of the images in your article, I am getting an invalid certificate error, such as: https://cycled.cc/wp-content/uploads/2016/10/Limits_Power_meter_hero.jpg. This is causing their API to fail and it’s unable to pull in your images and is therefore rejecting your post.
You should reach out to your web host immediately to help resolve this issue. You can also try setting “Use Remote Images” to “no” in the meantime though we do strongly recommend you get this issue resolved.
Thanks.
Forum: Plugins
In reply to: [Publish To Apple News] Problem Pushing ArticlesCan you please use pastebin and share some of those emails here for posts that aren’t publishing? The point of those emails is literally for us to assist you in troubleshooting. We understand the information included.
Forum: Plugins
In reply to: [Publish To Apple News] Problem Pushing ArticlesThere is no “standard problem”. This plugin is actively in use on thousands of sites.
Can you please describe what troubleshooting steps you’ve taken thus far?
Forum: Plugins
In reply to: [Publish To Apple News] Problem Pushing ArticlesThere is nothing in there to indicate an issue with Apple News. Unfortunately, I’m not sure what we can do to help you at this point since we don’t have enough information to look into this issue.
Forum: Plugins
In reply to: [Publish To Apple News] Problem Pushing ArticlesYou really need to check your PHP error logs. Sounds like something is going wrong there.
Forum: Plugins
In reply to: [Publish To Apple News] Problem Pushing ArticlesNot really enough info to go on here. Are you seeing any errors in your PHP logs or the WordPress dashboard? Can you show me a screenshot of the issue?
Thanks.
Forum: Plugins
In reply to: [Publish To Apple News] Filter posts that are sent to Apple News?Yes, should work though I’d obviously test it on your end first.
Forum: Plugins
In reply to: [Publish To Apple News] Filter posts that are sent to Apple News?Sure, something like that. However, the filter passes two params. The first is the boolean value (all filters pass the value to be modified as the first param) and the second is the post ID. Unless you were just intending params to be pseudocode there.
In any case, I think you get the gist of it.
Forum: Plugins
In reply to: [Publish To Apple News] Character encodingThis is being looked into in the next couple of weeks.
Forum: Plugins
In reply to: [Publish To Apple News] No apostrophes? No bullets?I think this is possibly related to this issue which we hope to resolve in the next two weeks. We’ll let you know.
Forum: Plugins
In reply to: [Publish To Apple News] Problem Pushing ArticlesAre you scheduling posts to go to Apple News or publishing manually? If manually, are you publishing from the edit post screen or from the Apple News list?
Are none of these methods working or just some of them?
Forum: Plugins
In reply to: [Publish To Apple News] Filter posts that are sent to Apple News?Most people use
apple_news_skip_postand then apply their custom logic there.Forum: Plugins
In reply to: [Publish To Apple News] Additional components?Support for new components is coming in the next couple months.
