Password Protect WordPress Page Support

Hi Richard,

Thanks for reaching out to us last night.

Our team has checked and it looks like a conflict when using some caching plugin, e.g. SiteGround Optimizer.

To assist you better and faster, can you please drop us a support ticket with your hosting provider, plugin list, and some sample page (passwords) for testing purposes?

We look forward to your email.

Hi Mariah,

Thanks for reaching out to us.

“Visitors” look like a WordPress role, which means you have to log in to be whitelisted. How do you create “visitors”?

I’m sorry, it’s not totally clear to us.
Non-logged-in users can view your private content. So who do you want to password protect your content against?

Can you please help clarify?

@jeannene,

Thank you for your reply.

I’m glad you got our email. We understand that the instructions for set up might look too technical for some users, especially the non-tech savvy.

That’s why we are here to help. Our team will walk you through everything from A to Z to make sure our plugins work the way it should on your site.

I’m convinced if you allow us to help, you won’t get disappointed, if not very satisfied, with our plugins – just like other thousands of users.

Please resend your unanswered questions.

It’s almost midnight here. We hope to get your email in the early morning.

Our chat support is also available from 9 AM to 8 PM SGT.

Elena.

Just to update, to change the default WordPress message, please put this following code on your (child) theme functions.php.

function show_post_excerpt( $excerpt ) {
   $post = get_post();
	if ( empty( $post ) ) {
		return '';
	}
	if ( post_password_required( $post ) ) {
		return $post->post_excerpt;
	}
	return $excerpt;
}
add_filter( 'the_excerpt', 'show_post_excerpt' );

Please refer to this guide for more information on how to show password protected post excerpt & featured image.

Hi @elivanwp,

Thanks for reaching out to us with the kind words. We really appreciate it.

Yes, it looks like there is a conflict between a protected and non-protected category.

Can you drop us an email to hello(at)preventdirectaccess.com with the category’s passcode?

Our team will check and help you resolve the conflict quickly.

We look forward to your email.

Hello @nomaddaniele,

Yes, you can create as many passwords as you’d like to, meaning unlimited passwords literally.

You can then set different usage limits for each password on the same page.

Here’s how the password management UI looks like on our Pro version.

Here’s the complete PPWP Pro screenshots for your reference.

Hope it’s crystal clear now.

Elena

Hello @nomaddaniele,

Thanks for reaching out to us.

Yes, our plugin does support restricting password usage within a period amount of time as well as click.

For example, you can set your passwords to expire in 2 days’ time or 5 clicks.
After 2 days or 5 clicks, the passwords will expire/become invalid automatically.

Due to the UI complexity to set password expiration, this feature is only available on our Pro version.

Please let us know if it makes sense to you.

Elena