procsys
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Event Tickets – Cannot Add Ticket and wrong languageYes, it would seem the theme was a red herring.
I appreciate your testing; I have narrowed it down to JetPack Boost and its “Concatenate JS” feature.
Disabling this feature re-activates the buttons.What I still don’t understand, however, is why deactivating the theme in the first place fixed the issue.
Forum: Plugins
In reply to: [The Events Calendar] Event Tickets – Cannot Add Ticket and wrong languageThe Tickets feature doesn’t work with the Componentz theme, or the Colibri WP Pro theme.
Are there any logs – aside from standard server logs – I can provide to be of any help?Forum: Plugins
In reply to: [The Events Calendar] Event Tickets – Cannot Add Ticket and wrong languageAs per my previous message, the conflict seems to be with the theme.
The only way I could share the link is privately, with a password, as the customer has explicitly stated the event must stay private until the ticket system is functional.Forum: Plugins
In reply to: [The Events Calendar] Event Tickets – Cannot Add Ticket and wrong languageThe issue with the disabled buttons seems to be related to the theme on the website.
Forum: Plugins
In reply to: [The Events Calendar] Event Tickets – Cannot Add Ticket and wrong languageApparently my screenshots weren’t uploaded.
That’s unfortunate.
Here is a list of the versions:
– PHP 8.4
– WP 6.8.1
– Event Tickets 5.21.1.1
– Events Calendar 6.11.2.1
I have added a screenshot of the current view – the content should be German.
When hovering over the “Get Tickets” button, a “forbidden” icon is displayed, indicating the feature is disabled.
As mentioned before, the DOM also contains “disabled” attributes on said buttons.