Title: Pulak Ahmed's Replies | WordPress.org --- # Pulak Ahmed [ ](https://wordpress.org/support/users/pulak00/) * [Profile](https://wordpress.org/support/users/pulak00/) * [Topics Started](https://wordpress.org/support/users/pulak00/topics/) * [Replies Created](https://wordpress.org/support/users/pulak00/replies/) * [Reviews Written](https://wordpress.org/support/users/pulak00/reviews/) * [Topics Replied To](https://wordpress.org/support/users/pulak00/replied-to/) * [Engagements](https://wordpress.org/support/users/pulak00/engagements/) * [Favorites](https://wordpress.org/support/users/pulak00/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 880 total) 1 [2](https://wordpress.org/support/users/pulak00/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/pulak00/replies/page/3/?output_format=md)… [57](https://wordpress.org/support/users/pulak00/replies/page/57/?output_format=md) [58](https://wordpress.org/support/users/pulak00/replies/page/58/?output_format=md) [59](https://wordpress.org/support/users/pulak00/replies/page/59/?output_format=md) [→](https://wordpress.org/support/users/pulak00/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Location Weather – WordPress Weather Forecast, AQI, Temperature and Weather Widget] Settings pages are blank](https://wordpress.org/support/topic/settings-pages-are-blank-2/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [6 days, 15 hours ago](https://wordpress.org/support/topic/settings-pages-are-blank-2/#post-18880859) * Hello [@rogerswd](https://wordpress.org/support/users/rogerswd/), * Thanks for the update. Could you share a screenshot of which part of the template was greyed out? * Look forward to your response. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Location Weather – WordPress Weather Forecast, AQI, Temperature and Weather Widget] Settings pages are blank](https://wordpress.org/support/topic/settings-pages-are-blank-2/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [1 week ago](https://wordpress.org/support/topic/settings-pages-are-blank-2/#post-18879786) * Hi [@rogerswd](https://wordpress.org/support/users/rogerswd/), * Thank you for the details and for trying the initial troubleshooting. * Since the issue persists even with the default theme and all plugins disabled, it’s likely related to a server-level issue or blocked REST API/AJAX requests. * Could you please: - Check if `yourdomain.com/wp-json/` is working - Share a screenshot of the **Network tab** while loading the settings page - Let us know your **WordPress and PHP versions** - Share the website URL and a screenshot of the console of the shortcode settings page * Also, try temporarily disabling any server firewall (e.g., ModSecurity) and clearing all caches. * Look forward to hearing from you. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Gallery Slider, Additional Variation Images, Product Video, Product Image Zoom and Lightbox for WooCommerce – WooGallery] Version 3.1.5 is not compatible with Variation Swatches for WooCommerce](https://wordpress.org/support/topic/version-3-1-5-is-not-compatible-with-variation-swatches-for-woocommerce/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [1 week ago](https://wordpress.org/support/topic/version-3-1-5-is-not-compatible-with-variation-swatches-for-woocommerce/#post-18879783) * Hello [@thommen](https://wordpress.org/support/users/thommen/), * We are sorry for the inconvenience. Hope you are doing great today! * We would appreciate it if you could share the page link where we could check the product variation and the issue. * Look forward to your response. Have a nice day! * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Smart Post Show – Post Grid, Post Carousel & Slider, and List Category Posts] Replace Default Image](https://wordpress.org/support/topic/replace-default-image-2/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [2 weeks, 1 day ago](https://wordpress.org/support/topic/replace-default-image-2/#post-18872771) * Hello [@teamtacho](https://wordpress.org/support/users/teamtacho/), * Yes, it’s possible to change the default placeholder image to a custom image using the following hook. You can change the image URL to set one of yours. * ```wp-block-code function my_custom_placeholder_image( $placeholder_img ) { return 'https://yourwebsite.com/wp-content/uploads/custom-placeholder.png';}add_filter( 'pcp_no_thumb_placeholder', 'my_custom_placeholder_image' ); ``` * Apply the code and the default placeholder image will be updated. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Location Weather – WordPress Weather Forecast, AQI, Temperature and Weather Widget] WPML Translations not showing in front end](https://wordpress.org/support/topic/wpml-translations-not-showing-in-front-end/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [3 weeks, 1 day ago](https://wordpress.org/support/topic/wpml-translations-not-showing-in-front-end/#post-18866652) * Hello [@titoz](https://wordpress.org/support/users/titoz/), * Hope you are doing great today! * It seems you need an advanced level of hands-on assistance. We request that you** [open a thread here](https://shapedplugin.com/create-new-ticket/)** as well. * Look forward to your response. * Have a nice day! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Location Weather – WordPress Weather Forecast, AQI, Temperature and Weather Widget] WPML Translations not showing in front end](https://wordpress.org/support/topic/wpml-translations-not-showing-in-front-end/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [1 month ago](https://wordpress.org/support/topic/wpml-translations-not-showing-in-front-end/#post-18852725) * Hello [@titoz](https://wordpress.org/support/users/titoz/), * Hope you are doing great today! * We have reviewed the page link you shared and noticed that you are currently using WPML to translate the website content. While this approach works, translating the plugin strings using the Loco Translate plugin would likely be a simpler and more efficient solution. * With Loco Translate, you can easily translate the plugin strings directly from the plugin’s settings panel without needing additional configuration. This often makes the translation process more straightforward and easier to manage. * Please follow the instructions provided in the documentation below to translate the required strings using Loco Translate. * Documentation: [https://locationweather.io/docs/using-loco-translate/](https://locationweather.io/docs/using-loco-translate/) * If you have any questions or need further assistance, feel free to let us know. We will be happy to help. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Location Weather – WordPress Weather Forecast, AQI, Temperature and Weather Widget] Update 3.0 issue with Divi](https://wordpress.org/support/topic/update-3-0-issue-with-divi/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [1 month ago](https://wordpress.org/support/topic/update-3-0-issue-with-divi/#post-18852447) * Hello [@maginem](https://wordpress.org/support/users/maginem/), * We have released a new version of the plugin, fixing the issue. The fixed version is V-3.0.1, and we suggest that you update the plugin accordingly. * Hopefully, the latest version will resolve the issue. * Have a nice day! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Location Weather – WordPress Weather Forecast, AQI, Temperature and Weather Widget] False Advertising](https://wordpress.org/support/topic/false-advertising-29/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [1 month, 1 week ago](https://wordpress.org/support/topic/false-advertising-29/#post-18849138) * Hi [@wt5x](https://wordpress.org/support/users/wt5x/), * Thank you for your feedback and for taking the time to share your experience with our plugin. We truly value all user input as it helps us improve our products. * We would like to clarify that the **WX Service Alerts** (National Weather Alerts) feature is part of the **Pro version** of the plugin. This is clearly mentioned in the plugin’s description under the **Pro features section**, which states: * > “Show/Hide National Weather Alerts (Pro)” * The Lite version of the plugin includes a full set of features as described in the plugin description, but WX Service Alerts are intentionally included as a Pro feature. Our goal is to provide transparency to all users regarding what is available in the Lite version versus the Pro version, and we do not advertise any feature in a misleading way. You can verify the full description of the plugin here: [Location Weather Plugin Description](https://wordpress.org/plugins/location-weather/#description). * We kindly request you to recheck the plugin description regarding the features available in the Lite version. We hope this clarification helps, and we would greatly appreciate it if you could reconsider your review based on this information. * Thank you again for your support and understanding. If you have any questions or need guidance on upgrading to the Pro version, we are always here to assist you. * Have a nice day! * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Location Weather – WordPress Weather Forecast, AQI, Temperature and Weather Widget] Update 3.0 issue with Divi](https://wordpress.org/support/topic/update-3-0-issue-with-divi/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [1 month, 1 week ago](https://wordpress.org/support/topic/update-3-0-issue-with-divi/#post-18847645) * Hello [@maginem](https://wordpress.org/support/users/maginem/), * Thanks for taking time and sharing the error log with us. We have noted the detailed information and forwarded it to the development team. * Hopefully, the issues will be addressed in the next version. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Location Weather – WordPress Weather Forecast, AQI, Temperature and Weather Widget] Update 3.0 issue with Divi](https://wordpress.org/support/topic/update-3-0-issue-with-divi/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [1 month, 1 week ago](https://wordpress.org/support/topic/update-3-0-issue-with-divi/#post-18846199) * Hello [@maginem](https://wordpress.org/support/users/maginem/), * Thank you for reporting the issue. * We have tested the latest version of the plugin with Divi, including the Theme Builder, and everything appears to be working correctly on our end. The templates load properly without any console errors during our tests. * Since it is working in our environment, the issue might be related to a conflict with another plugin, a caching layer, or a site-specific configuration. * Could you please provide the following information so we can investigate further? - A **screenshot or copy of the console errors** you are seeing - The **Divi theme version** currently installed - The **WordPress version** you are running - A screenshot of **active plugins** on your website if possible. * We look forward to your reply. * Best regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy Accordion – Responsive Accordion FAQ Builder and Product FAQ] Change Title HTML Tag to P or Span](https://wordpress.org/support/topic/change-title-html-tag-to-p-or-span/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/change-title-html-tag-to-p-or-span/#post-18841635) * Hi [@wildlotusmedia](https://wordpress.org/support/users/wildlotusmedia/), * Thank you for reaching out. * Currently, the option to change the **title tag of the accordion questions** ( for example, from heading tags to **`p`** or **`span`** tags) is **not available in the Lite version of the plugin**. * Hope this will help you. * Have a nice day! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Product Gallery Slider, Additional Variation Images, Product Video, Product Image Zoom and Lightbox for WooCommerce – WooGallery] lightbox : image is not displayed after the click on lightbox](https://wordpress.org/support/topic/lightbox-image-is-not-displayed-after-the-click-on-lightbox/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/lightbox-image-is-not-displayed-after-the-click-on-lightbox/#post-18832977) * Hi [@christellelac](https://wordpress.org/support/users/christellelac/), * It seems the lightbox that opened upon clicking was not the native lightbox of the WooGallery. The Elementor opened its default lightbox and overrode the native WooGallery Lightbox. Which is why the lightbox functions are not aligned with the lightbox settings of WooGallery. Check the [screenshot](https://share.cleanshot.com/vkm7Kkjy). * There is a conflict of functionalities between the Elementor Lightbox and the native WooGallery lightbox. The issue will be addressed in the upcoming version of the plugin. In the meantime, if you need a quick solution, you can open a thread [here](https://shapedplugin.com/create-new-ticket/). * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Product Tabs for WooCommerce & WordPress Tabs Builder – Smart Tabs] Help with tab font and background colour](https://wordpress.org/support/topic/help-with-tab-font-and-background-colour/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [2 months ago](https://wordpress.org/support/topic/help-with-tab-font-and-background-colour/#post-18825391) * Hi [@itmonitor](https://wordpress.org/support/users/itmonitor/), * Since you are using the lite version of the plugin, the option to customize the default tabs (Descriptions, Reviews……) are not available. But you can cutomize the custom tabs. * Hope this will help you. * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Testimonials – Testimonial Slider, Collect Customer Reviews and Video Testimonials] Changing the email footer](https://wordpress.org/support/topic/changing-the-email-footer/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [2 months ago](https://wordpress.org/support/topic/changing-the-email-footer/#post-18825299) * Hi [@waseemsannib](https://wordpress.org/support/users/waseemsannib/), * We haven’t receive any update from you yet. We are marking the ticket as resolved. If you need any further assistance feel free to open a new ticket. * Have a nice day! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Product Tabs for WooCommerce & WordPress Tabs Builder – Smart Tabs] Help with tab font and background colour](https://wordpress.org/support/topic/help-with-tab-font-and-background-colour/) * Plugin Support [Pulak Ahmed](https://wordpress.org/support/users/pulak00/) * (@pulak00) * [2 months ago](https://wordpress.org/support/topic/help-with-tab-font-and-background-colour/#post-18824381) * Hello [@itmonitor](https://wordpress.org/support/users/itmonitor/), * We have checked the page link and found the theme has overridden the style. You can adjust the style by using the following CSS. * ```wp-block-code .scheme_original .single-product div.product .woocommerce-tabs.trx-stretch-width .wc-tabs li a { background-color: #f9f7f3 !important;}.scheme_original .single-product div.product .woocommerce-tabs.trx-stretch-width .wc-tabs li a:hover, .scheme_original .single-product div.product .woocommerce-tabs.trx-stretch-width .wc-tabs li.active a { background-color: #2e3c1f !important;} ``` * For the second issue, we would appreciate a screenshot of the list if possible for a better understanding. * Have a nice day! Viewing 15 replies - 1 through 15 (of 880 total) 1 [2](https://wordpress.org/support/users/pulak00/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/pulak00/replies/page/3/?output_format=md)… [57](https://wordpress.org/support/users/pulak00/replies/page/57/?output_format=md) [58](https://wordpress.org/support/users/pulak00/replies/page/58/?output_format=md) [59](https://wordpress.org/support/users/pulak00/replies/page/59/?output_format=md) [→](https://wordpress.org/support/users/pulak00/replies/page/2/?output_format=md)