Title: qstudio's Replies | WordPress.org --- # qstudio [ ](https://wordpress.org/support/users/qlstudio/) * [Profile](https://wordpress.org/support/users/qlstudio/) * [Topics Started](https://wordpress.org/support/users/qlstudio/topics/) * [Replies Created](https://wordpress.org/support/users/qlstudio/replies/) * [Reviews Written](https://wordpress.org/support/users/qlstudio/reviews/) * [Topics Replied To](https://wordpress.org/support/users/qlstudio/replied-to/) * [Engagements](https://wordpress.org/support/users/qlstudio/engagements/) * [Favorites](https://wordpress.org/support/users/qlstudio/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 427 total) 1 [2](https://wordpress.org/support/users/qlstudio/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/qlstudio/replies/page/3/?output_format=md)… [27](https://wordpress.org/support/users/qlstudio/replies/page/27/?output_format=md) [28](https://wordpress.org/support/users/qlstudio/replies/page/28/?output_format=md) [29](https://wordpress.org/support/users/qlstudio/replies/page/29/?output_format=md) [→](https://wordpress.org/support/users/qlstudio/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Plugin not exporting updated email address](https://wordpress.org/support/topic/plugin-not-exporting-updated-email-address-2/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [2 years, 5 months ago](https://wordpress.org/support/topic/plugin-not-exporting-updated-email-address-2/#post-17328309) * Hi! * This plugin is really not supported or updated in any sense anymore, but I can tell you that it reads data via WP core functions, which mean that if there is some caching layers on top of that the data read directly in the database might not be the same as the data fetched and returned by WP core functions, so I would look at any object caching that you have enabled first. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Extra line break at generated file begining](https://wordpress.org/support/topic/extra-line-break-at-generated-file-begining/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [3 years, 2 months ago](https://wordpress.org/support/topic/extra-line-break-at-generated-file-begining/#post-16649957) * Sounds like a corrupt file, perhaps try to delete and reinstall the plugin to resolve. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] PHP Fatal error – Uncaught Error: Call to a member function date() on null](https://wordpress.org/support/topic/php-fatal-error-uncaught-error-call-to-a-member-function-date-on-null/) * [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [3 years, 3 months ago](https://wordpress.org/support/topic/php-fatal-error-uncaught-error-call-to-a-member-function-date-on-null/page/2/#post-16476664) * [@gabrielfuentes](https://wordpress.org/support/users/gabrielfuentes/) – a ticket is not resolved just because the responsibility has been moved elsewhere and as it’s very clear that the bug is not fixed and that the actual users of this plugin are not getting the information needed to understand the process or when this issue will be correctly addressed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] PHP Fatal error – Uncaught Error: Call to a member function date() on null](https://wordpress.org/support/topic/php-fatal-error-uncaught-error-call-to-a-member-function-date-on-null/) * [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [3 years, 6 months ago](https://wordpress.org/support/topic/php-fatal-error-uncaught-error-call-to-a-member-function-date-on-null/#post-16240809) * @woo-hc – perhaps it would make sense for you to open the WC GH ticket, as this might be beyond the tech range of most normal WP users? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Fatal Error update_registered_customer](https://wordpress.org/support/topic/fatal-error-update_registered_customer/) * [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [3 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-update_registered_customer/#post-16240749) * I think this is probably a code bug, check this report also – [https://wordpress.org/support/topic/php-fatal-error-uncaught-error-call-to-a-member-function-date-on-null/](https://wordpress.org/support/topic/php-fatal-error-uncaught-error-call-to-a-member-function-date-on-null/) * We also have this issue on our sites currently – looking into how to fix this now * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Custom user role cant export order csv](https://wordpress.org/support/topic/custom-user-role-cant-export-order-csv/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [3 years, 6 months ago](https://wordpress.org/support/topic/custom-user-role-cant-export-order-csv/#post-16211098) * Take a look at this line: * [https://github.com/qstudio/export-user-data/blob/master/library/admin/render.php#L35](https://github.com/qstudio/export-user-data/blob/master/library/admin/render.php#L35) * \apply_filters( ‘q/eud/admin_capability’, ‘list_users’ ) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Is Plug-in Compatible with PHP 8?](https://wordpress.org/support/topic/is-plug-in-compatible-with-php-8/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [3 years, 8 months ago](https://wordpress.org/support/topic/is-plug-in-compatible-with-php-8/#post-16090462) * [@prodport](https://wordpress.org/support/users/prodport/) -> we have not run any dedicated testing against PHP 8, so cannot confirm if this will run without issues. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Fatal ERROR – WP 6.0.2](https://wordpress.org/support/topic/fatal-error-wp-6-0-2/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-wp-6-0-2/#post-16054062) * A simple fix would be to change the type hint from “object” to “\WP_User_Query” or to remove it completely. * Could you also state which PHP version you are running? - This reply was modified 3 years, 8 months ago by [qstudio](https://wordpress.org/support/users/qlstudio/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] incorrect “wp_mail” function location](https://wordpress.org/support/topic/incorrect-wp_mail-function-location/) * [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [3 years, 10 months ago](https://wordpress.org/support/topic/incorrect-wp_mail-function-location/#post-15836449) * I’m also seeing the same notification on an instance running locally via xampp. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Fatal Error](https://wordpress.org/support/topic/fatal-error-4089/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [4 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-4089/#post-15396916) * Please can you confirm which version of the plugin you are trying to run? * There might be a later – unstable version on Github, could you also please try that: * [https://github.com/qstudio/export-user-data](https://github.com/qstudio/export-user-data) * We have not yet run testing on the PHP version you use, so that might be the issue, but I think this is something else. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Export of users roles includes quot-tags](https://wordpress.org/support/topic/export-of-users-roles-includes-quot-tags/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [4 years, 4 months ago](https://wordpress.org/support/topic/export-of-users-roles-includes-quot-tags/#post-15288445) * the data is also exported as a JSON encoded string – in the case of array data, like user roles. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Export of users roles includes quot-tags](https://wordpress.org/support/topic/export-of-users-roles-includes-quot-tags/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [4 years, 4 months ago](https://wordpress.org/support/topic/export-of-users-roles-includes-quot-tags/#post-15288442) * Wordpress requires that all plugins in the repo fully escape any data echoed to html, which means that we have bene forced to escape the data that is rendered to csv and Excel files, in order to use this data you would have to pass it via a function that reverses the encoding, for example html_entity_decode() * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Downloads other columns too](https://wordpress.org/support/topic/downloads-other-columns-too/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloads-other-columns-too/#post-15254933) * Those methods provide filters to change the default values. * the value returned from exclude_fields() can be filtered via ‘q/eud/export/exclude_fields’ * the value returned from user_fields() can be filtered via ‘q/eud/export/user_fields’ * Then you would not need to make changes to the plugin itself and you could update it in the future without losing changes. * You can read about all the available filters here: [https://qstudio.us/releases/export-user-data-wordpress-plugin/#/scroll/codex](https://qstudio.us/releases/export-user-data-wordpress-plugin/#/scroll/codex) - This reply was modified 4 years, 4 months ago by [qstudio](https://wordpress.org/support/users/qlstudio/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Downloads other columns too](https://wordpress.org/support/topic/downloads-other-columns-too/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloads-other-columns-too/#post-15253423) * We only plan to maintain this plugin, no new features, as there are already many more complex exporting plugins which offer more filters and features – perhaps you should try other plugins to see if there is one that provides the features you require. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Export User Data] Downloads other columns too](https://wordpress.org/support/topic/downloads-other-columns-too/) * Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/) * (@qlstudio) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloads-other-columns-too/#post-15252670) * Export more data than you require and then filter this, for example using a Spreadsheet tool like Google – there is no granular option for the standard user meta fields. Viewing 15 replies - 1 through 15 (of 427 total) 1 [2](https://wordpress.org/support/users/qlstudio/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/qlstudio/replies/page/3/?output_format=md)… [27](https://wordpress.org/support/users/qlstudio/replies/page/27/?output_format=md) [28](https://wordpress.org/support/users/qlstudio/replies/page/28/?output_format=md) [29](https://wordpress.org/support/users/qlstudio/replies/page/29/?output_format=md) [→](https://wordpress.org/support/users/qlstudio/replies/page/2/?output_format=md)