qstudio
Forum Replies Created
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Forum: Plugins
In reply to: [Export User Data] xProfile content not exporting@james Jams – as I said, we can only really try to help to get this working on the latest versions of all 3 elements – if not, we end-up trying to support too many variations of each.
Forum: Plugins
In reply to: [Export User Data] xProfile content not exportingWe have several different configurations – but in general they are all using the latest versions and this is really the only combination that we can work against:
WP: 4.4.1
BP: 2.4.3
EUD: 1.2.7Forum: Plugins
In reply to: [Export User Data] xProfile content not exportingHey,
We’ve run many tests and cannot replicate this same problem.
@james Jams – If you try the latest release and still see these issues you will need to find a way for us to test your installation and set-up to locate the problem.
Forum: Plugins
In reply to: [Export User Data] Convert timestamps to datesGreat – good work!
Forum: Plugins
In reply to: [Export User Data] Convert timestamps to datesThis would involve forking the plugin on github and checking if the value is a valid timestamp – for example: http://stackoverflow.com/questions/2524680/check-whether-the-string-is-a-unix-timestamp
If you come up with a good solution you could consider working in some filters for the returned value to allow for others to do similar tasks.
Forum: Plugins
In reply to: [Export User Data] Cron job to FTPI think you could – but this not part of the plugin – you would need knowledge of WP_Cron and also a method to push the file up to the remote server – Google is your friend.
Forum: Reviews
In reply to: [Lazy Load] Leaves a white space at the bottom of my website.I’d suggest you use a code inspector, find out what is really causing the “white space” and post a bug report to the plugin authors – that way you help yourself, the other plugin users and the community as a whole 🙂
Forum: Plugins
In reply to: [Export User Data] xProfile content not exporting@james-jams – yes, the debug info helps us to identify that BuddyPress is not returning the group data – which explains why some data is missing from the export file.
This is a problem we’ve faced a few times before – the BP code base updates and we then need to update our plugin to maintain functionality.
I will try to schedule some time next week to review the issue in more detail and will push some updates once we have found a reliable solution.
Thanks
Forum: Plugins
In reply to: [Export User Data] How to export emails?@fleminmo – Good news that this resolved the issue.
Forum: Plugins
In reply to: [Export User Data] Error 500 for "big" exportGood news that you resolved this – 50,000 users is a large DB – if you are using BuddyPress the processes involved are not very efficient, which is where the memory gets eaten-up.
Forum: Plugins
In reply to: [Export User Data] How to export emails?@fleminmo – did you follow the advice of other people in this thread who resolved this issue?
Also, please remember that this plugin and the support are provided for free – if that impacts a service that you are reselling to clients that is something that you are responsible for – not us 🙂
Forum: Plugins
In reply to: [Export User Data] xProfile content not exportingThanks for posting the log.
This error is related to the EUD plugin:
PHP Notice: Trying to get property of non-object in /nas/content/live/MYSITE/wp-content/plugins/buddypress/bp-xprofile/classes/class-bp-xprofile-group.php on line 416
PHP issues a Notice – which is not fatal – but does tell us that the BuddyPress is not returning the group data correctly – what version of BP and the EUD plugins are you using?
This error also: PHP Notice: load_plugin_textdomain() – but it’s not a problem, just a notice about a change to a WP function
The other errors the are generated on this screen are not related.
Forum: Plugins
In reply to: [Export User Data] xProfile content not exportingAll support that we offer is public – not via email – as this is the best way to help not just you, but others who have similar problems.
You should be able to copy any relevant lines from the error log into this ticket – or use a service like pastebin – just be careful to remove any information that might identity your server or private details.
Forum: Plugins
In reply to: [Export User Data] xProfile content not exportingIn which case @james-jams you’re going to need to provide some error log lines to show where the problem is being caused – without these we have no way to discover and fix the problem.
Forum: Plugins
In reply to: [Export User Data] How to export emails?@alanrmiller – any updates? Be good to close this ticket if all works well.