I’m no expert plugin developer so your mileage may vary. Please test things in a dev or staging environment.
Disclaimer out of the way:
I came here looking for an answer and seeing your topic made me realize it might be something deeper. I “think” this plugin is enforcing thumbnail sizes to crop to 500×500 because I noticed older images didn’t have this issue, but new ones did.
Solution A: Deactivate the plugin, upload your image to the media library, and reactivate it.
Solution B:
If you have access to your sites files then
public_html/wp-content/plugins/awsm-team/awsm-team.php
Look for this.
/**
* Custom image size for team memebers
* @since 1.0
*/
public function custom_image_size()
{
if ( function_exists( 'add_image_size' ) ) {
add_image_size('awsm_team', 500, 500, true);
}
}
Change ‘true’ to ‘false’
———-
That should be all. The issue is that solution B is temporary if the plugin gets updated.