Rafi Alam
Forum Replies Created
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Hi,
I’m marking this thread as resolved now.
You are always welcome to open a new thread if face any issues with our plugin.
Thank you.
Hi,
We’ve released the fix with our recent update of the plugin (7.2.19), can you please update the Product Feed Manager to its latest version and check if the issue persists?
Let me know.
Thank you.
Hi,
Thanks for letting us know about this issue.
We’ve fixed this issue already and will release the fix with our next update of the plugin, hopefully by this week.
I’ll get back to you once the fix is released.
Thank you.
Hi,
I’m following up to see if your issue is resolved.
If not, then can you please send me your feed link and screenshots of your feed attributes, feed filter, and the feed settings section here?
Also, please go to your Product Feed Manager >> Settings >> System Status >> Click on the Copy System Status button to copy the detail and send it too.
Let me know.
Thank you.
- This reply was modified 3 years, 9 months ago by Rafi Alam.
Hi @elina18 ,
Thank you for your generous review.
We will do our best to maintain quality and keep improving the plugin and our services.
Thank you.
Hi @kyle9296 ,
Thank you so much for your consideration. We will do our best to make our plugin even better and maintain high-quality support.
Thank you.
Hi,
Can you please send me your feed link and screenshots of your feed attributes, feed filter, and the feed settings section here?
Also, please go to your Product Feed Manager >> Settings >> System Status >> Click on the Copy System Status button to copy the detail and send it too.
Let me know.
Thank you.
@martinakmzero , Thank you so much for your review!
We will do our best to make our plugin even better and maintain high-quality support.
Thank you.
Hi,
I’m marking this thread as resolved here as we are already providing you support through our support channel.
You are always welcome to open a new thread if you face any new issues with our plugin.
Thank you.
Hi,
Can you please send me your feed link and screenshots of your feed attributes, feed filter, and the feed settings section here?
Let me know.
Thank you.
Hi,
I’m sorry for the late reply as the last two days were our weekends.
Can you please reach our site https://rextheme.com/ and open a ticket there? We are not allowed to discuss the pro version related issues here.
Thank you.
Hi,
It’s good to hear that your issue is resolved.
You are always welcome to create a new thread if you face any issues with our plugin.
Thank you.
Hi,
I’m marking this thread as resolved now as we are providing you support through our official support channel and provided you the solution already.
You are always welcome to create a new thread if you face any issues with our plugin.
Thank you.
Hi,
I’m following up to see if your issue is resolved.
If not, then can you please send us the inquired info?
Let me know.
Thank you.
Hi,
Can you please send me your feed link and screenshots of your feed attributes, feed filter, and the feed settings section here?
Also, can you please give me screenshots of some of the products (product backend) where you’ve inserted the EAN values but they are not appearing in the feed? For example, the following products are missing EAN values: 26049, 26050 26051, 26054 – so I need product backend screenshots of these products (where you’ve inserted the EAN value).
You can send the information here.
Let me know.
Thank you.