Rafi Alam
Forum Replies Created
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Hi @diegpl ,
Thanks for letting us know.
This issue would be resolved with our next update of the plugin.
I’ll let you once the fix is released.
Thank you.
Hi,
I’m marking this thread as resolved now.
You are always welcome to open a new thread if you face any issues with our plugin.
Thank you.
Hi,
I am following up to see if everything’s alright for you?
Let me know.
Thank you.
Hi,
I’m marking this thread as resolved here as you’ve already reached our site and we are providing support to you through our support channel.
You are always welcome to open a new thread if you face any issues with our plugin.
Thank you.
Hi,
Thank you so much for your review!
We will do our best to make our plugin even better and maintain high-quality support.
Thank you.
Hi,
Can you please update the plugin to its latest version and check if you can use the Shipping Cost?
Clear your browser cache and purge your plugin cache after updating the plugin.
Let me know.
Thank you.
Hi,
Thank you for your generous review.
We will do our best to maintain quality and keep improving the plugin and our services.
Thank you.
Hi,
I’m marking this thread as resolved now as we have removed the .gti repository from /wp-content/plugins/best-woocommerce-feed/vendor/composer/installers.
You are always welcome to open a new thread if you face any issues with our plugin.
Thank you.
Hi @edouble74 ,
We have removed the .gti repository from /wp-content/plugins/best-woocommerce-feed/vendor/composer/installers.
Can you please update the plugin to its latest version and check?
Let me know if you have further queries or if you face any issues.
Thank you.
Hi,
Can you please tell me if you are having this issue for all of your feeds? Or only for specific feeds?
Can you please go to your Product Feed Manager >> Settings >> System Status >> Click on the Copy Status button and send the System Status data here?
Also, can you check if you have any WooCommerce error log? Go to WooCommerce >> Status >> Logs >> Search for the most recent WPFM error log and send this here too (if you find any).
Let me know.
Thank you.
Hi,
I’m marking this thread as resolved here as you’ve already reached our site and we are providing support to you through our support channel.
You are always welcome to open a new thread if you face any issues with our plugin.
Thank you.
Hi @oohlen ,
Right now we don’t have the support for Shipping Cost, and this is why you are always getting a 0 as the value.
However, this is already in our backlog and hopefully we will provide the support for Shipping Cost by the end of next week.
I will let you know once the support is provided.
I hope that’s alright with you.
Thank you.
Hi,
I’m marking this thread as resolved here as you’ve already reached our support and we are providing support through our support channel.
You are always welcome to open a new thread if you face any issues with our plugin.
Thank you.
Hi,
Can you please send me your feed link and screenshots of your feed attributes, feed filter, and the feed settings section here?
Let me know.
Thank you.
Hi,
Can you please tell me exactly what data is missing?
Is it the feed data? the feeds you created for your preferred merchants?
Or do you mean the product data, such as Brand, MPN, GTIN, etc values?
In this case, can you please give me your feed link and screenshots of your feed attributes section, filter, and the settings section?
Also, do give me a full-page screenshot of any of your product’s backend including the missing data.
You can send the link and screenshots here.
Let me know.
Thank you.