Forum Replies Created

Viewing 15 replies - 31 through 45 (of 427 total)
  • Plugin Author redpixelstudios

    (@redpixelstudios)

    You definitely have the code added properly, though it looks like we need to adjust the priority of the new value like so:

    .rps-image-gallery .gallery-item .gallery-icon {
         padding: 1.5% !important;
    }

    So essentially the only difference from the CSS provided previously is the addition of !important just after the padding value.

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Probably the easiest way to accomplish it is to override the CSS properties associated with the spacing. Try adding the following to your custom CSS:

    .rps-image-gallery .gallery-item .gallery-icon {
         padding: 1.5%;
    }

    Let us know if you need further assistance. Cheers!

    Plugin Author redpixelstudios

    (@redpixelstudios)

    No problem. We can have a look at your site if necessary, but first it would be prudent for us to setup a test environment of our own to see if we can replicate the issue.

    What we would need from you initially is a copy of the Tabs extension (plugin) so we can install it in our test environment along with the most recent copy of RPS Include Content.

    Is the Tabs plugin something that can be downloaded from ww.wp.xz.cn or can you provide us with a link to download it?

    Plugin Author redpixelstudios

    (@redpixelstudios)

    It is possible that the Tabs extension is also filtering the content. The only way to be sure is to install the Tabs extension and attempt to duplicate the issue so we can discover the cause. Could you provide us with a link to access the Tabs extension?

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Understood. We have modified RPS Include Content and released a new version (1.1.7) that should address the issue. Instead of running the included post through the_content filter, we are now using the individual functions involved in filtering the content. The approach will avoid content duplication when other plugins, such as those generating sharing buttons, are used. Let us know if you find any other issues and we will do our best to resolve them. Happy new year!

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Hello Johanna. It sounds like the Add to Any plugin is using the_content filter, which is also in use by RPS Include Content. Try setting the filter value in the shortcode to “false”, which should exclude the sharing buttons on the included content. There is the possibility that the included content will lose other formatting as well since the filter is not applied. Let us know what you discover.

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Because it is often helpful to track down when a problem occurred so that factors can be identified as possible causes. Though in this case it would seem the information regarding when the problem actually occurred and what changed at that point in time is not available.

    In our testing, the output is as expected with the latest version of WordPress, GeneratePress and RPS Include Content. So at this point, it must be another factor within your WordPress environment that is causing the issue.

    You may need to disable all plugins except RPS Include Content and see if the problem resolves. If not, there may be something specific to your version of the GeneratePress theme we would need to look into. If so, then you could just activate plugins one at a time until the problem appeared once again.

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Just to help out a bit more, we went ahead and created a clean install of WordPress, added the GeneratePress theme and made sure that only the RPS Include Content plugin was active. Then we created two pages, one to be used as the source and the other to be the destination (wrapper) for the content. The default shortcode [rps-include post=”5″] resulted in the missing paragraph tags. However once we updated the shortcode to [rps-include post=”5″ filter=”true”], the paragraph tags were included in the destination. So it sounds like there is another factor influencing the output.

    Tested with:
    WordPress 4.7
    GeneratePress 1.3.41
    RPS Include Content 1.1.6

    Plugin Author redpixelstudios

    (@redpixelstudios)

    No problem. It sounds like at some point the content was formatted properly. Were there any other aspects of the site that changed (WordPress, theme or other plugin updates) which might correspond with the emergence of the issue?

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Understood. Could you revert your page source changes to see if the problem goes away? If so, then we would know it was something specific to the content of the page and not a symptom of a broader problem. In any case, we will need to get to the point where we can replicate the issue so it can be resolved.

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Would it be possible for you elaborate on the changes you made to the source page? Was there some content added which relies on another plugin to generate it, such as the tables in the example? If so, it could be that another plugin is stripping the paragraph tags, though it’s not so easy to diagnose beyond disabling plugins one at a time to find the culprit.

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Looks like the content filter may need to be run on the included post. Try adding the filter=”true” argument to your shortcode and see if that resolves the issue.

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Glad you were able to get the issue resolved. Let us know if something else comes up and we’ll do our best to assist.

    Plugin Author redpixelstudios

    (@redpixelstudios)

    It is possible the version of PHP running your site does not support namespaces. The server will need to be running PHP 5.3.0+ to successfully activate RPS Image Gallery 2.x. However you can run RPS Image Gallery 1.2.29 without issue on PHP versions prior to 5.3.0. Your hosting provider should be able to upgrade PHP for you but there may be some costs associated with it.

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Any update on the issue you were having with the responsive gallery settings? Did disabling Foo Gallery take care of the problem? Just let us know at your earliest convenience. Cheers!

Viewing 15 replies - 31 through 45 (of 427 total)