Al Rubyat

Hi @janetbblue ,

Thanks for considering Subscribe2 to serve your purpose. Till now, we haven’t experienced such an error that’s why I am sharing some basic scenarios to make sure you have fulfilled these.

–Make sure you have configured the Subscribe2 properly according to this doc: https://getwemail.io/docs/subscribe-2/getting-started-subscribe2/installation/ If you have done that, then navigate to Subscribe2-> Settings->Email Settings and check that you have configured the email setting correctly. Here you can select from whom the mail will be sent and when to send emails. For example, for each post, after 1 minute, 2 minutes, weekly, monthly, etc. You can check the details here.

–If you have done the above configuration accordingly then check the fourth step of the Email which is Send and make sure you haven’t put the character more than 100. Lastly, Check this with your hosting provider, they have access to your server logs and should be able to tell you where and why emails are being blocked. This may be a server-side limitation.
These restrictions broadly occur in three reasons, namely sender details, header details and restrictions on the number of messages sent.

Finally, check all the above basic scenarios and let us know the update.

Looking forward to hearing from you.

Hi @sumukha ,

We just released a fully revamped version of this plugin. We have tested it in every possible way and it’s working fine. Hope this will work for you too.

Thanks!

Hi @jfbresse ,

We just released a fully revamped version of this plugin. We have tested it in every possible way and it’s working fine. Hope this will work for you too.

Thanks!

Hi @myusrymnor ,

Great to know that it worked for you. Feel free to open a new one if you face any further issues or need further assistance with anything.

Thanks!

Hello @bibeldans ,

We appreciate your consideration of using the weMail. We are sorry for the experience that you are having, but till now we haven’t received or faced such an Error. That’s why it may hard to provide the solution with a single word.

After receiving your concern we have analyzed your Error and it seems like maybe there is a problem with your SMTP credentials. Or it’s not the exact SMTP credentials. Is it possible to make sure again that you have gathered SMTP credentials correctly and you have confirmed on weMail in the right way?

And if possible please share a screenshot of your SMTP credentials and your weMail fields credentials. You can share screenshots by making sensitive information blur. If you can do that it will help us to dialysis the scenario more investigative way.

Hello @floz ,

We just released a fully revamped version of Subscribe2 plugin. And we’re glad to hear the plugin is working for you. We are marking this topic as closed as the purpose of this topic has been served. Feel free to open a new one if you face any further issues or need further assistance with anything.

Thanks for using Subscribe2!

Hi @rsl89,

The Announcement is a premium feature of the Dokan plugin. As per the forum rules, we’re unable to discuss PRO features here.

If you’ve any queries related to PRO features, kindly contact us through our support channel.

Thank you!