Rustaurius
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Hello admin7852,
Please be advised that the ww.wp.xz.cn forums are meant for questions about the free version of this software. As such, please contact us directly by email or visit our website, and we’d be happy to assist you in using the premium version.
Hi @gnd13,
Do you have a link I could take a look? You mean that the “Add a Message” button at the bottom of the reservations form is no longer being displayed on your site after updating?
If you try rolling back to the previous version V2.0.9, does the “Add a Message” re-appear for you? We’ve tested 2.0.10 and are not seeing this issue. So, this info would help us determine if the issue is related to the version or maybe a setting you might’ve changed in the plugin.
Hello @ihtsham,
Could you please clarify what you mean by “”even it did not confirm the booking””? Do you mean that you are not able to confirm bookings via the Bookings tab in the plugin admin? Or are you talking about the “Automatically Confirm Below Party Size” option?
Regarding the other issue, email delivery issues are common and typically come down to ensuring your email matches required server configurations. The FAQ includes a 5-step checklist to help you narrow down the source of email delivery problems:
http://doc.fivestarplugins.com/plugins/restaurant-reservations/user/faq#no-emailsI’m not quite sure what you’re asking or what your issue is. We’re not aware of any problems related to any of the scheduling features. Could you please let us know what it is you are trying to do that is not working?
Thank you for clarifying that.
When a booking is made, the action “rtb_insert_booking” gets called. You could potentially hook into that to track conversions. The booking object is also passed to whatever function is called using that hook. Whether or not using that action is an option for you depends on your comfort level with programming in PHP.
For your page edit screen, that sounds like maybe you just haven’t added the block (correctly). You’ll need to figure out how your booking form is being added to the page in order for you and us to know what might be going on.
Unfortunately, any issues with a third-party theme are not something we can support.
As far as not being able to update to version 2.0.10, that’s exactly what I’d recommend. Try completely deleting the plugin (you won’t lose any data) and then installing/activating it fresh.
I was not able to reproduce the issue on my test site running version 2.0.5 of the plugin. You can view my screen recording here: https://drive.google.com/file/d/1JlUGiy1kuzRJ_Eqe-2zNRPDT64yXOzWH/view?usp=sharing
Can you confirm that you are using version 2.0.5? If so, then it’s probably a caching issue. Make sure to refresh the page multiple times and clear your browser cache. Also, if you have any caching plugins, make sure to clear the cache in them and/or temporarily deactivate them to check.
Forum: Plugins
In reply to: [Five Star Restaurant Menu and Food Ordering] Different approach to imagesThank you for sharing that with us.
It could indeed be something with the theme or the Divi builder. You’d have to try with a different theme or without the builder on a page to know for sure. If the builder is the issue, you could try altering the way you include elements on the page (e.g. putting a shortcode inside of a text block instead of using a widget, etc.).
Hi milovanbem,
The custom product page feature is actually part of the premium version of the plugin. The ww.wp.xz.cn forums are meant for questions about the free version of this software. As such, please contact us directly by email or visit our website, and we’d be happy to assist you in using the premium version.
Hi Milovanbem,
Thanks for letting us know about the error, we’ll test the fix you suggested and then release an update shortly.
Hello @jpnl,
We’ve just released an update (version 2.0.5) that corrects this issue. Thank you for your help.
Are you, by chance, using some kind of visual composer or page builder? If so, which one? And are you using the shortcode or Gutenberg block to add the booking form to your page?
Either way, I can’t tell exactly what it is you’re trying and unable to do. There are not too many things that can be changed with the submit button, so could you please clarify what you want to modify?
Hi @doffine,
We’ve just released an update (version 2.0.10) that corrects this issue. Thank you for your help.
Hi all,
We just released an update (version 2.0.10) that (hopefully) corrects this error. The error was caused because the page name in the plugin were being automatically translated for sites in different languages. Please update the plugin to the newest version (remembering to clear any cache) and check to see if it corrects the error you were seeing.
Hello @jpnl,
Seeing as the menu items are a custom post type, you could try using a plugin like Duplicate Post to duplicate each post/item.
We’ll also note it down as a feature request and discuss the possibility of implementing something like this directly in the plugin in a future update.