sagekramer
Forum Replies Created
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I just added that line to functions.php, and it worked for me too.
Apparently, not only could subscribers not be removed, but new subscribers could not be added, previously.
This new line fixed both problems. Thank You.Thank You @mattyrob
That helps. I was able to delete the email address in question using PHPMyAdmin.
I’m not sure why I still can not delete subscribers from within the plugin or users can not self-unsubscribe, but thank you for showing me how to make changes directly to the database.
I am having the same problem that ezonelai is.
I was contacted by one of my website’s subscribers, saying they had tried to unsubscribe themselves, but were continuing to receive emails from my site.I looked up the email address and found it in subscribe2 under “Public Subscribers”
From there I checked the checkbox next to the email address I want to remove, then, in the “Bulk actions” drop down I selected “delete” and then click the “Apply” button. I then get a pop up that says “You are about to delete a public subscriber. Are you sure?”, to which I click “OK’.
It would appear at first that the email address was deleted from the Public Subscriber database, but just to confirm that the email address has been removed I search for the same email address again, and each time the email address continues to show up in my public subscribers list.Is there a known conflict that is preventing me from making changes to my Public Subscribers list?