Title: SandyM2014's Replies | WordPress.org --- # SandyM2014 [ ](https://wordpress.org/support/users/sandym2014/) * [Profile](https://wordpress.org/support/users/sandym2014/) * [Topics Started](https://wordpress.org/support/users/sandym2014/topics/) * [Replies Created](https://wordpress.org/support/users/sandym2014/replies/) * [Reviews Written](https://wordpress.org/support/users/sandym2014/reviews/) * [Topics Replied To](https://wordpress.org/support/users/sandym2014/replied-to/) * [Engagements](https://wordpress.org/support/users/sandym2014/engagements/) * [Favorites](https://wordpress.org/support/users/sandym2014/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/users/sandym2014/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/sandym2014/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Two Customers With Same Product In Basket](https://wordpress.org/support/topic/two-customers-with-same-product-in-basket/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [3 years, 4 months ago](https://wordpress.org/support/topic/two-customers-with-same-product-in-basket/#post-16284546) * Hi, Thanks for the responses. I don’t know what the ‘security code’ however sometimes when I use PayPal I have to wait for them to text me a code before I can fully log in and process a transaction. I assume that is what the customer is referring to. * Here is the status report: * ``` ### WordPress Environment ### WordPress address (URL): http://trinitywoodart.co.uk Site address (URL): http://trinitywoodart.co.uk WC Version: 7.1.1 REST API Version: ✔ 7.1.1 WC Blocks Version: ✔ 8.7.6 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.32 PHP Post Max Size: 512 MB PHP Time Limit: 240 PHP Max Input Vars: 5000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.16-MariaDB-cll-lve Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.1.1 WC Database Prefix: wp_ Total Database Size: 27.15MB Database Data Size: 21.42MB Database Index Size: 5.73MB wp_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.44MB + Index: 0.41MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.52MB + Index: 0.63MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.41MB + Index: 0.38MB + Engine InnoDB wp_aioseo_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.42MB + Index: 0.42MB + Engine InnoDB wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 3.17MB + Index: 0.14MB + Engine InnoDB wp_postmeta: Data: 3.52MB + Index: 1.92MB + Engine InnoDB wp_posts: Data: 0.50MB + Index: 0.22MB + Engine InnoDB wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_sgs_log_events: Data: 2.20MB + Index: 0.00MB + Engine InnoDB wp_sgs_log_visitors: Data: 0.52MB + Index: 0.00MB + Engine InnoDB wp_shipment_batch_process: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_stock_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.19MB + Index: 0.14MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woo_shippment_provider: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpml_mails: Data: 6.52MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 0.23MB + Index: 0.09MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.22MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 461 custom_order_status: 1 nav_menu_item: 12 oembed_cache: 3 page: 13 post: 2 product: 46 product_variation: 23 revision: 48 shop_order: 279 shop_order_refund: 2 wafs: 1 wp_global_styles: 1 wpforms: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (19) ### Custom Order Status for WooCommerce: by Tyche Softwares – 2.2.1 Facebook for WooCommerce: by Facebook – 3.0.6 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.11.0 Jetpack: by Automattic – 11.6 LiteSpeed Cache: by LiteSpeed Technologies – 5.3.1 My Custom Functions: by Space X-Chimp – 4.51 SiteGround Security: by SiteGround – 1.3.8 Extra product options For WooCommerce | Custom Product Addons and Fields: by ThemeHigh – 3.1.8 WPC Product Bundles for WooCommerce (Premium): by WPClever – 6.3.0 Woo Store Vacation: by MyPreview – 1.5.1 WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.5 WooCommerce PayPal Payments: by WooCommerce – 2.0.0 PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.2.5 WooCommerce Shipping & Tax: by WooCommerce – 2.1.0 Stock Manager for WooCommerce: by StoreApps – 2.10.0 WooCommerce: by Automattic – 7.1.1 Yoast SEO: by Team Yoast – 19.12 WP Mail Logging: by Wysija – 1.10.4 WPForms Lite: by WPForms – 1.7.8 ### Inactive Plugins (7) ### Akismet Anti-Spam: by Automattic – 5.0.2 All-in-One WP Migration: by ServMask – 7.68 All in One SEO: by All in One SEO Team – 4.2.8 Hello Dolly: by Matt Mullenweg – 1.7.2 Hostinger: by Hostinger – 1.0 WooCommerce Admin: by WooCommerce – 3.3.2 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3 ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #8 - /index.php/shop/ Cart: #9 - /index.php/cart/ Checkout: #10 - /index.php/checkout/ My account: #27 - /index.php/my-account/ Terms and conditions: #83 - /index.php/terms-and-conditions/ ### Theme ### Name: Storefront Version: 4.2.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### WooCommerce PayPal Payments ### Onboarded: ✔ Shop country code: GB WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – Vault enabled: ✔ Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ✔ Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-12-13 13:09:46 +00:00 Options: ✔ Notes: 119 Onboarding: completed ### Action Scheduler ### Complete: 1,787 Oldest: 2022-11-12 17:32:02 +0000 Newest: 2022-12-13 10:36:03 +0000 Pending: 10 Oldest: 2022-12-13 11:32:24 +0000 Newest: 2022-12-19 22:16:13 +0000 ### Status report information ### Generated at: 2022-12-13 10:39:36 +00:00 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] WooCommerce sending emails to old orders](https://wordpress.org/support/topic/woocommerce-sending-emails-to-old-orders/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [4 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-sending-emails-to-old-orders/#post-15268020) * I use the plugin Advanced Shipment Tracking for WooCommerce to add tracking information. * In order to seek to resolve this and to know if it happens again I have now installed the WP Mail Logging plugin so I can track all sent emails. I have also now removed the Advanced Shipment Tracking for WooCommerce plugin as I think this may have caused the problem. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] WooCommerce sending emails to old orders](https://wordpress.org/support/topic/woocommerce-sending-emails-to-old-orders/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [4 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-sending-emails-to-old-orders/#post-15255299) * Hi, * No I didn’t do anything apart from process the new orders by adding the tracking information which also sets the order to shipped. * I’ve checked under WooCommerce -> Status -> Logs and there are no logs saved. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] WooCommerce sending emails to old orders](https://wordpress.org/support/topic/woocommerce-sending-emails-to-old-orders/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [4 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-sending-emails-to-old-orders/#post-15254962) * Hi, Thanks for the quick reply. I use Advanced Shipment Tracking for WooCommerce by Zorem to add the tracking Information. * Logs: There are no logs under WooCommerce -> Status -> Logs * The system status report: * ### WordPress Environment ### * WordPress address (URL): [https://trinitywoodart.co.uk](https://trinitywoodart.co.uk) Site address (URL): [https://trinitywoodart.co.uk](https://trinitywoodart.co.uk) WC Version: 6.1.0 REST API Version: ✔ 6.1.0 WC Blocks Version: ✔ 6.5.1 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.0.3 Log Directory Writable: ✔ WP Version: 5.8.3 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – * ### Server Environment ### * Server Info: Apache PHP Version: 7.4.27 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1l-fips * SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ * ### Database ### * WC Database Version: 5.5.2 WC Database Prefix: wp_ Total Database Size: 18.74MB Database Data Size: 13.79MB Database Index Size: 4.95MB wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.41MB + Index: 0.27MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.52MB + Index: 0.50MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.38MB + Index: 0.23MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.36MB + Index: 0.31MB + Engine InnoDB wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 2.16MB + Index: 0.14MB + Engine InnoDB wp_postmeta: Data: 3.52MB + Index: 1.91MB + Engine InnoDB wp_posts: Data: 0.47MB + Index: 0.20MB + Engine InnoDB wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_sgs_log_events: Data: 2.02MB + Index: 0.00MB + Engine InnoDB wp_sgs_log_visitors: Data: 0.14MB + Index: 0.00MB + Engine InnoDB wp_shipment_batch_process: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_stock_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.16MB + Index: 0.14MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woo_shippment_provider: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 0.19MB + Index: 0.13MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.22MB + Index: 0.00MB + Engine InnoDB * ### Post Type Counts ### * attachment: 448 custom_order_status: 1 nav_menu_item: 12 oembed_cache: 3 page: 12 post: 1 product: 58 product_variation: 44 revision: 49 shop_order: 248 shop_order_refund: 2 wafs: 1 wpforms: 1 * ### Security ### * Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ * ### Active Plugins (20) ### * Custom Order Status for WooCommerce: by Tyche Softwares – 2.0.3 Facebook for WooCommerce: by Facebook – 2.6.8 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.0 Jetpack: by Automattic – 10.5 My Custom Functions: by Space X-Chimp – 4.51 SiteGround Optimizer: by SiteGround – 6.0.5 SiteGround Security: by SiteGround – 1.1.3 Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1 Extra Product Options (Product Addons) for WooCommerce: by ThemeHigh– 3.0.9 WPC Product Bundles for WooCommerce (Premium): by WPClever – 6.0.4 Woo Store Vacation: by MyPreview – 1.4.3 WooCommerce Admin: by WooCommerce – 3.0.3 WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 WooCommerce PayPal Payments: by WooCommerce – 1.6.4 WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.11.4 WooCommerce Shipping & Tax: by WooCommerce – 1.25.20 Stock Manager for WooCommerce: by StoreApps – 2.8.3 WooCommerce: by Automattic – 6.1.0 Yoast SEO: by Team Yoast – 17.9 WPForms Lite: by WPForms – 1.7.2 * ### Inactive Plugins (1) ### * WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3 * ### Settings ### * API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb( woosb) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * Connected to WooCommerce.com: – * ### WC Pages ### * Shop base: #8 – /index.php/shop/ Cart: #9 – /index.php/cart/ Checkout: #10 –/ index.php/checkout/ My account: #27 – /index.php/my-account/ Terms and conditions:# 83 – /index.php/terms-and-conditions/ * ### Theme ### * Name: Storefront Version: 3.9.1 Author URL: [https://woocommerce.com/](https://woocommerce.com/) Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ * ### Templates ### * Overrides: – * ### WooCommerce PayPal Payments ### * Onboarded: ✔ Shop country code: GB WooCommerce currency supported: ✔ PayPal card processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: ✔ Vault enabled: ✔ Logging enabled: – Reference Transactions:– Used PayPal Checkout plugin: ✔ * ### Action Scheduler ### * Complete: 1,621 Oldest: 2021-12-16 14:59:55 +0000 Newest: 2022-01-15 08:34:05 +0000 * Pending: 10 Oldest: 2022-01-15 09:11:55 +0000 Newest: 2022-01-22 06:25:59 +0000 * ### Status report information ### * Generated at: 2022-01-15 09:12:04 +00:00 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Security Optimizer - The All-In-One Protection Plugin] The editor has encountered an unexpected error](https://wordpress.org/support/topic/the-editor-has-encountered-an-unexpected-error-48/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [4 years, 6 months ago](https://wordpress.org/support/topic/the-editor-has-encountered-an-unexpected-error-48/#post-14896863) * Hi, I’ve enabled the plugin on the site. I’m using Safari as my browser and have 1Password and Evernote extensions enabled. I have just tried using Firefox and don’t get the error in that browser. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Security Optimizer - The All-In-One Protection Plugin] The editor has encountered an unexpected error](https://wordpress.org/support/topic/the-editor-has-encountered-an-unexpected-error-48/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [4 years, 7 months ago](https://wordpress.org/support/topic/the-editor-has-encountered-an-unexpected-error-48/#post-14877111) * With the SiteGround security plugin enabled when I try to either create a new page or edit an existing page and then click on either ‘Use Divi Editor” or “ Use Default Editor” (I am using Divi on my site), I then get the error message. * The error message gives three options: Attempt Recovery – Copy Post Text – Copy Error * If I then click the ‘copy error’ option I get: * ``` $s@https://spsg.org.uk/wp-includes/js/dist/block-editor.min.js:12:264302 we@https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:84:294 zj@https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:226:498 Th@https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:152:225 tj@https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:152:154 Te@https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:146:153 Te@[native code] https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:61:69 unstable_runWithPriority@https://spsg.org.uk/wp-includes/js/dist/vendor/react.min.js:25:261 Pg@https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:61:16 ha@https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:60:453 Ja@https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:224:402 ch@https://spsg.org.uk/wp-includes/js/dist/vendor/react-dom.min.js:93:81 ch@[native code] e@https://spsg.org.uk/wp-includes/js/dist/data.min.js:2:20892 t@https://spsg.org.uk/wp-includes/js/dist/data.min.js:2:20959 https://spsg.org.uk/wp-includes/js/dist/data.min.js:2:15083 b@https://spsg.org.uk/wp-includes/js/dist/data.min.js:2:8589 https://spsg.org.uk/wp-includes/js/dist/data.min.js:2:13326 c@https://spsg.org.uk/wp-includes/js/dist/block-editor.min.js:12:205242 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Can’t Connect to Facebook – Oops something went wrong](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [5 years ago](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/page/2/#post-14312903) * Hi, * Unfortunately none of this helped. * I did however suddenly think that it might be the Instagram link, which is included as part of the setup, that might be causing a problem. I disabled that in the setup process and now it has all worked as it should. * Thanks you for your help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Can’t Connect to Facebook – Oops something went wrong](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [5 years ago](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/page/2/#post-14301152) * Hi, I haven’t got an option for “Enable debug mode” see [https://snipboard.io/YlaTmk.jpg](https://snipboard.io/YlaTmk.jpg) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Can’t Connect to Facebook – Oops something went wrong](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [5 years ago](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/#post-14292234) * I’ve changed my WooCommerce settings to United States (US) dollar ($) * Unfortunately the result is the same. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Can’t Connect to Facebook – Oops something went wrong](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [5 years ago](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/#post-14281384) * I’ve removed the code from my functions.php file. * My currency is set to Pound Sterling (£) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Can’t Connect to Facebook – Oops something went wrong](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [5 years ago](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/#post-14264534) * Here’s the link to the screenshot of the code added to my functions.php file [https://snipboard.io/fWcBpI.jpg](https://snipboard.io/fWcBpI.jpg) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Can’t Connect to Facebook – Oops something went wrong](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [5 years ago](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/#post-14254720) * I posted a week ago on the Code Snippets support page but so far no response. The error I get with that plugin is: * > Parse error: syntax error, unexpected ‘}’, expecting end of file in /home/customer/ > www/mysite.co.uk/public_html/wp-content/plugins/code-snippets/php/snippet-ops. > php(469) : eval()’d code on line 9 > There has been a critical error on this > website. Please check your site admin email inbox for instructions. * I’ve tried again to put your code into my functions.php file but when I hit the‘ Submit for Review’ I still get the ‘Oops, something went wrong’ error message with no further details. It doesn’t give me an error message like the one you suggested. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Can’t Connect to Facebook – Oops something went wrong](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [5 years ago](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/#post-14217767) * Thanks for the help. * Ive added the Code Snippets plugin but unfortunately it breaks my site so I’ve had to disable and remove it. * I tried adding the code to the functions.php hole for my theme but that doesn’t seem to have any effect. Where do I access the error message as it doesn’t automatically appear? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Can’t Connect to Facebook – Oops something went wrong](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [5 years ago](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/#post-14211399) * As nothing is working I’ve deleted the plugin and used PHPMyAdmin to delete all database records including wc_facebook in the field name. This has got further and I now get to the screen that says ‘Submit for review’ however I then still get the Oops something went wrong error message. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Can’t Connect to Facebook – Oops something went wrong](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/) * Thread Starter [SandyM2014](https://wordpress.org/support/users/sandym2014/) * (@sandym2014) * [5 years ago](https://wordpress.org/support/topic/cant-connect-to-facebook-oops-something-went-wrong/#post-14208048) * I don’t get to a screen that allows me to set those settings. I get to the screen that says ‘Select you ad account’ it them moves to select Facebook pixel but immediately flicks to ‘Oops, something went wrong.’ Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/users/sandym2014/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/sandym2014/replies/page/2/?output_format=md)