Title: simonjonharding's Replies | WordPress.org

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# simonjonharding

  [  ](https://wordpress.org/support/users/simonjonharding/)

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 *   [Reviews Written](https://wordpress.org/support/users/simonjonharding/reviews/)
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## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 31 total)

1 [2](https://wordpress.org/support/users/simonjonharding/replies/page/2/?output_format=md)
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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Site Error with 10.7.0](https://wordpress.org/support/topic/site-error-with-10-7-0/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/site-error-with-10-7-0/#post-18884729)
 * I reapplied the update to the live site (after backing up the site) and note 
   that the installation has not caused any slow down or WordPress error message
   this time around.
   It appears that the initial install went wrong some how.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Removing Personal Data From Transaction History](https://wordpress.org/support/topic/removing-personal-data-from-transaction-history/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/removing-personal-data-from-transaction-history/#post-18884125)
 * Yes, we are using WooPayments (Stripe).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Tooltips for Wordpress] Tooltips no longer display](https://wordpress.org/support/topic/tooltips-no-longer-display/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [7 months ago](https://wordpress.org/support/topic/tooltips-no-longer-display/#post-18711560)
 * Hello.
   Thanks for the response.
 * I had already tried disabling the Siteground Optimizer plugin completely. This
   made no difference.
   After trying several other fixes, and since I had not heard
   anything from this support request post in four weeks, I eventually removed the
   tooltips plugin and replaced it with another which works perfectly.
 * Sorry.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Maintenance] Font Awesome Issue](https://wordpress.org/support/topic/font-awesome-issue-13/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/font-awesome-issue-13/#post-17951747)
 * Never mind – solved it!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] 9.1.2 Will not Install](https://wordpress.org/support/topic/9-1-2-will-not-install/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/9-1-2-will-not-install/#post-17886960)
 * I restored a back up taken from before updating the plugin, and following that
   re-applied the update to 9.1.2.
   This time it appears to have been succesful and
   I am no longer being prompted to update again.
    -  This reply was modified 1 year, 11 months ago by [simonjonharding](https://wordpress.org/support/users/simonjonharding/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] 9.1.2 Will not Install](https://wordpress.org/support/topic/9-1-2-will-not-install/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/9-1-2-will-not-install/#post-17886947)
 * I am still not able to update to 9.1.2.
   Futhermore, the checkbox next to the 
   entry for WooCommerce in the plugins list is greyed out.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[PowerPress Podcasting plugin by Blubrry] New RSS Feed Not Picked Up By Podcast Platforms](https://wordpress.org/support/topic/new-rss-feed-not-picked-up-by-podcast-platforms/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/new-rss-feed-not-picked-up-by-podcast-platforms/#post-17870489)
 * Hi Shawn,
 * [https://sundaylateandlive.uk/feed/podcast/sunday-late-and-live/](https://sundaylateandlive.uk/feed/podcast/sunday-late-and-live/)(
   old)
   [https://sundaylateandlive.uk/podcast-episode/feed/sll/](https://sundaylateandlive.uk/podcast-episode/feed/sll/)(
   new)
 * [screenshot.jpg](https://1drv.ms/i/s!AoY7r71GNu_mlc8Eav-iDZI-rz0XfA?e=kG4QwV)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce PayPal Payments] Error after updating to latest version 2.6.1](https://wordpress.org/support/topic/error-after-updating-to-latest-version-2-6-1/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-after-updating-to-latest-version-2-6-1/#post-17686444)
 * I tested installing the update on a staging site without any problem.
   I then 
   installed the latest version of the plugin on the live site without issue.I suspect
   the original error may have occurred for some reason as I installed multiple 
   updates in one batch, wheras installing this update on its own has not reproduced
   the same error.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce PayPal Payments] Error after updating to latest version 2.6.1](https://wordpress.org/support/topic/error-after-updating-to-latest-version-2-6-1/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-after-updating-to-latest-version-2-6-1/#post-17681631)
 * OK. I will create a staging copy and investigate further.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce PayPal Payments] Error after updating to latest version 2.6.1](https://wordpress.org/support/topic/error-after-updating-to-latest-version-2-6-1/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-after-updating-to-latest-version-2-6-1/#post-17681548)
 * I appreciate what you are saying, and this is standard advise regards plugins
   that are being installed for the first time.
   However, given that this is a WooCommerce
   site (so WooCommerce, WooPayments, WooCommerce Paypal Payments), and that this
   error has only occurred having updated the PayPal Payments plugin to the latest
   version, isnt is more likely that the issue resides with the new version? The
   collection of plugins in use hasnt changed for a couple of years or more, and
   this error has never occurred when updating any of the plugins before.For now
   I have restored the previous version of this plugin 2.6.0 with no issues.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Customer Email Verification for WooCommerce] Verification Email treated as dangerous by GMail](https://wordpress.org/support/topic/verification-email-treated-as-dangerous-by-gmail/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/verification-email-treated-as-dangerous-by-gmail/#post-17334559)
 * [@gmoney9](https://wordpress.org/support/users/gmoney9/) – I would appreciate
   you starting your own thread about further plugin personalisations, rather than
   hijacking my thread about deliverabililty to GMail.
 * [@karzin](https://wordpress.org/support/users/karzin/) – you seem to be suggesting
   that no changes to email content can be made to the default template and that
   only customising using the paid for version can utilise your new variables. 
   
   This does not solve the original point I raised. Deliverability to GMail in particiular
   needs specific reference to the hosts site in both the email subject **AND** 
   email content. This is why I suggested including %site_title% in the email template–
   meaning in both the email subject and email content. This can be achieved simply
   by changing any reference of “account” to “%site_title% account”. Without this,
   the problem will persist and I will simply have to continue editing the php file
   with every release of the plugin.
 * This is not about personilisation of the email content – its about ensuring deliverability
   of the basic email, without embilishments, to GMail users.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Customer Email Verification for WooCommerce] Verification Email treated as dangerous by GMail](https://wordpress.org/support/topic/verification-email-treated-as-dangerous-by-gmail/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/verification-email-treated-as-dangerous-by-gmail/#post-17331303)
 * [@karzin](https://wordpress.org/support/users/karzin/)
 * The addition of the new variables is great – but because you have not made the
   use of these default in the email template it does not really help those of us
   using the free version of the plugin.
 * The free version does not allow editing of email content in WordPress back end
   admin – meaning that we cannot use the new placeholders and still have to edit
   the php file “class-alg-wc-ev-emails.php” to use the new variables. This is effectively
   no different from having to edit the file to manually add the site name as text.
   
   Additionally, this has to be re-edited every time the plugin is updated.
 * Please add an option to use the new variables for all users (including free version)
   or simply add %site_title% to the core emails php file in every occurrence where“
   account” is used in order for the improvements to be permanent. i.e. “account”
   becomes “%site_title% account”.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[All in One SEO – Powerful SEO Plugin to Boost SEO Rankings & Increase Traffic] After updating the plugin, the widgets tab in the admin panel does not work.](https://wordpress.org/support/topic/after-updating-the-plugin-the-widgets-tab-in-the-admin-panel-does-not-work/)
 *  [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/after-updating-the-plugin-the-widgets-tab-in-the-admin-panel-does-not-work/#post-17160008)
 * Same problem for me – deactivating plugin restored edit widget area in admin.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Customer Email Verification for WooCommerce] Verification Email treated as dangerous by GMail](https://wordpress.org/support/topic/verification-email-treated-as-dangerous-by-gmail/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/verification-email-treated-as-dangerous-by-gmail/#post-17051516)
 * Thanks for your repsonse.
   The problem with the free version of this plugin is
   lack of context in the default message.I have improved deliverability to GMail
   by editing the PHP files to add the website name in both the subject and message.
   I strongly suggest that, given you dont seem to want to allow the free version
   of the plugin to use the Woocommerce message format (which would solve most of
   these issues due to the branding provided), you at least add a variable to include
   the WordPress site name in both subject and message. Otherwise its just a random“
   click this link” message as far as Google is concerned.
 * I get that you dont want to give too much away in the free version and wish to
   hold certain elements for the pro version, but this deficiency in terms of one
   of the biggest mail providers out there is major flaw in the free version.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[RSS Aggregator by Feedzy – Feed to Post, Autoblogging, News & YouTube Video Feeds Aggregator] Featured Image With Feedzy 4.2.2](https://wordpress.org/support/topic/featured-image-539/)
 *  Thread Starter [simonjonharding](https://wordpress.org/support/users/simonjonharding/)
 * (@simonjonharding)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/featured-image-539/#post-16715661)
 * Can anyone using the plugin confirm that they have updated and not had the same
   problem – just before I attempt to update my own site.

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