sirrah

Hi,

Thanks so much for getting back to me. I checked the snippet and it looks correct.

I think it might be the second factor you mentioned – duplicate social connections. I think I’ve turned off those duplicates now – is that something you can see has been resolved from your end?

If not, are you able to point me in the right direction as to how to clean up the duplicates?

Thanks again for all your help.

Sarah

Thanks so much for your reply. That fixed it.

Hi Sebastian,

Thanks for the help – the site is live.

I’ve just tested this by setting up on a third website – still showing the same issue. So pretty sure it isn’t an issue at my end. I’ve also tried deactivating and reactivating all the plugins to see if there is a conflict and that did not help.

This is all the code that is already in settings – formatting – events – single event page format. The box to enable registration is ticked and it’s still not working.

<section class="em-item-header"  style="--default-border:#_CATEGORYCOLOR;">
	{has_image}
	<div class="em-item-image {no_image}has-placeholder{/no_image}">
		#_EVENTIMAGE{medium}
	</div>
	{/has_image}
	{is_cancelled}
	<div class="em-event-cancelled em-notice em-notice-error em-notice-icon">
		<span class="em-icon em-icon-cross-circle"></span>
		This event has been cancelled.	</div>
	{/is_cancelled}
	<div class="em-item-meta">
		<section class="em-item-meta-column">
			<section class="em-event-when">
				<h3>When</h3>
				<div class="em-item-meta-line em-event-date em-event-meta-datetime">
					<span class="em-icon-calendar em-icon"></span>
					#_EVENTDATES    
				</div>
				<div class="em-item-meta-line em-event-time em-event-meta-datetime">
					<span class="em-icon-clock em-icon"></span>
					#_EVENTTIMES
				</div>
				#_EVENTADDTOCALENDAR
			</section>
	
			{has_bookings}
			<section class="em-event-bookings-meta">
				<h3>Bookings</h3>
				{bookings_open}
				<div class="em-item-meta-line em-event-prices">
					<span class="em-icon-ticket em-icon"></span>
					#_EVENTPRICERANGE
				</div>
				<a href="#em-event-booking-form" class="button input with-icon-right">
										<span class="em-icon-ticket em-icon"></span>
				</a>
				{/bookings_open}
				{bookings_closed}
				<div class="em-item-meta-line em-event-prices">
					<span class="em-icon-ticket em-icon"></span>
					Bookings closed				</div>
				{/bookings_closed}
			</section>
			{/has_bookings}
		</section>

		<section class="em-item-meta-column">
			{has_location_venue}
			<section class="em-event-where">
				<h3>Where</h3>
				<div class="em-item-meta-line em-event-location">
					<span class="em-icon-location em-icon"></span>
					<div>
						#_LOCATIONLINK<br>
						#_LOCATIONFULLLINE
					</div>
				</div>
			</section>
			{/has_location_venue}
			{has_event_location}
			<section class="em-event-where">
				<h3>Where</h3>
				<div class="em-item-meta-line em-event-location">
					<span class="em-icon-at em-icon"></span>
					#_EVENTLOCATION
				</div>
			</section>
			{/has_event_location}
			
			{has_taxonomy}
			<section class="em-item-taxonomies">
				<h3>Event Type</h3>
				{has_category}
				<div class="em-item-meta-line em-item-taxonomy em-event-categories">
					<span class="em-icon-category em-icon"></span>
					<div>#_EVENTCATEGORIES</div>
				</div>
				{/has_category}
				{has_tag}
				<div class="em-item-meta-line em-item-taxonomy em-event-tags">
					<span class="em-icon-tag em-icon"></span>
					<div>#_EVENTTAGS</div>
				</div>
				{/has_tag}
			</section>
			{/has_taxonomy}
		</section>
	</div>
</section>
{has_location_venue}
<section class="em-event-location">
	#_LOCATIONMAP{100%,0}
</section>
{/has_location_venue}
<section class="em-event-content">
	#_EVENTNOTES
</section>
{has_bookings}
<section class="em-event-bookings">
	<a name="em-event-booking-form"></a>
	<h2>Bookings</h2>
	#_BOOKINGFORM
</section>
{/has_bookings}

These are the instructions I was following – but there’s no events > settings > templates/formats area and I don’t know where to put the #_BOOKINGFORM placeholder either. https://wp-events-plugin.com/documentation/set-up-event-bookings/

Hi Ina,

Thanks for your reply, unfortunately that didn’t work though.