Title: Skyhook Interactive's Replies | WordPress.org

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# Skyhook Interactive

  [  ](https://wordpress.org/support/users/skyhookinteractive/)

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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Complianz - GDPR/CCPA Cookie Consent] Error loading cookiedatabase_sync – “Try again” button does not work](https://wordpress.org/support/topic/error-loading-cookiedatabase_sync-try-again-button-does-not-work/)
 *  [Skyhook Interactive](https://wordpress.org/support/users/skyhookinteractive/)
 * (@skyhookinteractive)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/error-loading-cookiedatabase_sync-try-again-button-does-not-work/#post-18862582)
 * Hello, 
   We went through the process of ensuring that CF is not blocking the site
   on our end from pulling the cookiedatabase.org sync and this is what we found.[
   y7xlofo@dal03 complianz-gdpr-premium]$ curl -I -s [https://cookiedatabase.org/wp-json/cookiedatbase/](https://cookiedatabase.org/wp-json/cookiedatbase/)
   HTTP/2 403 date: Wed, 25 Mar 2026 16:17:57 GMT content-type: text/html; charset
   =UTF-8 accept-ch: Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, 
   Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-
   Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version,
   UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA cf-mitigated: challenge
 * The last line indicates that Cloudflare on the [cookiedatabase.org](http://cookiedatabase.org)
   side of things is an issue.
 * [cookiedatabase.org](http://cookiedatabase.org) has their Managed Challenge enabled.
   That may be blocking the sync from working.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Complianz - GDPR/CCPA Cookie Consent] Error loading cookiedatabase_sync – “Try again” button does not work](https://wordpress.org/support/topic/error-loading-cookiedatabase_sync-try-again-button-does-not-work/)
 *  [Skyhook Interactive](https://wordpress.org/support/users/skyhookinteractive/)
 * (@skyhookinteractive)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/error-loading-cookiedatabase_sync-try-again-button-does-not-work/#post-18861771)
 * Hi all — jumping in as we’re seeing the same issue affecting multiple websites
   that we are trying to set up Complianz for the first time on.
    - Same error:
      “Could not load field cookiedatabase_sync”
    - “Try again” does nothing
 * We see a JS error on our end:
 *     ```wp-block-code
       TypeError: e.map is not a function
       ```
   
 * This is coming from the Complianz React bundle when rendering the field.Interpretation
 * Is there a known issue where the Cookiedatabase sync response can return a non-
   array value (or malformed structure), causing the React field to fail like this?
 * If helpful, I can provide the full request/response payloads from the sync process.

Viewing 2 replies - 1 through 2 (of 2 total)