Title: Thomas Townsend's Replies | WordPress.org

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# Thomas Townsend

  [  ](https://wordpress.org/support/users/smb-dev/)

 *   [Profile](https://wordpress.org/support/users/smb-dev/)
 *   [Topics Started](https://wordpress.org/support/users/smb-dev/topics/)
 *   [Replies Created](https://wordpress.org/support/users/smb-dev/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/smb-dev/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/smb-dev/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/smb-dev/engagements/)
 *   [Favorites](https://wordpress.org/support/users/smb-dev/favorites/)

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## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 1,288 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP-Chatbot for Messenger] 4.0.1 Broke](https://wordpress.org/support/topic/4-0-1-broke/)
 *  Thread Starter [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/4-0-1-broke/#post-11354253)
 * This issue was NOT resolved with 4.0.8 it’s still broken
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP-Chatbot for Messenger] 4.0.1 Broke](https://wordpress.org/support/topic/4-0-1-broke/)
 *  Thread Starter [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/4-0-1-broke/#post-11337449)
 * Update: The issue is your 4.0.1 conflicts with
    [https://wordpress.org/plugins/simple-share-buttons-adder/](https://wordpress.org/plugins/simple-share-buttons-adder/)
 * If I deactivate that plugin Chatbot works.
 * Please coordinate with simple share plugin dev to fix your chatbot.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[AWS for WordPress] Lead in Text is showing in Widget](https://wordpress.org/support/topic/lead-in-text-is-showing-in-widget/)
 *  Thread Starter [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years ago](https://wordpress.org/support/topic/lead-in-text-is-showing-in-widget/#post-10364012)
 * Yes -AMAZONPOLLY-ONLYAUDIO-START- Follow the link and you can see its getting
   picked up on the widget
 * I had this set to content limit to show the first 150 characters of the post 
   but it’s showing the -AMAZONPOLLY-ONLYAUDIO-START- that is supposed to not show?
   For now, I have set it to only display the Title. Appears your plugin is in conflict
   with Genesis Theme
    “Featured Post Widget”
    -  This reply was modified 8 years ago by [Thomas Townsend](https://wordpress.org/support/users/smb-dev/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Social Share Icons & Social Share Buttons] 2.8.5 & WP 4.9.6 BROKEN](https://wordpress.org/support/topic/2-8-5-wp-4-9-6-broken/)
 *  Thread Starter [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years ago](https://wordpress.org/support/topic/2-8-5-wp-4-9-6-broken/#post-10320817)
 * Divi theme was updated on 5/20 to 3.3.1
 * I am not a Divi guy and I did test after the update and all seemed to work ok
   until we UG to 2.8.5 – can I delete current and go back? where can I obtain 2.8.4
   version to test,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Simple Share Buttons Adder] New Version is Broken](https://wordpress.org/support/topic/new-version-is-broken-5/)
 *  Thread Starter [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/new-version-is-broken-5/#post-10063416)
 * Still having an issue prior to the 7.3.10 update the shortcode I used on specific
   job pages was working correctly and the css I used for spacing was spot on. now
   it’s a hot mess. Would appreciate if you could review this
 * This is an example custom post where the alignment is now whacked.
    [https://www.strategicrecruitmentsolutions.com/jobs/techie-paralegal-2/](https://www.strategicrecruitmentsolutions.com/jobs/techie-paralegal-2/)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Shortcodes Ultimate - Content Elements] Compatibility issue with WP 4.9.4](https://wordpress.org/support/topic/compatibility-issue-with-wp-4-9-4/)
 *  [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/compatibility-issue-with-wp-4-9-4/#post-9971907)
 * Not sure what the developer did with version 5.0.3 but it’s still not resolved
   the issues previously reported. It’s still incompatible with WP 4.9.4 – still
   broken.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[AWS for WordPress] Does not Save “Enable”](https://wordpress.org/support/topic/does-not-save-enable/)
 *  Thread Starter [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/does-not-save-enable/#post-9963609)
 * False Flag. When I deactivated the plugin earlier to test another issue on clients
   site. When I reactivated the plugin it appears to have lost the credentials and
   I had to reconfigure again.
 * On a similar note: When you enter the Admin screen for the first time, both fields
   appear to have been auto-populated with my WP Admin Login creds. I know to delete
   this and add the ones for AWS but someone else may be confused by this.
 * Suggest you add placeholder text in the next version until the correct creds 
   are added and saved.
 * **This is really an AWESOME job the WPEngine/Amazon team did on this plugin.**
    -  This reply was modified 8 years, 4 months ago by [Thomas Townsend](https://wordpress.org/support/users/smb-dev/).
    -  This reply was modified 8 years, 4 months ago by [Thomas Townsend](https://wordpress.org/support/users/smb-dev/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[AWS for WordPress] Please verify your AWS Credentials are accurate](https://wordpress.org/support/topic/please-verify-your-aws-credentials-are-accurate/)
 *  [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/please-verify-your-aws-credentials-are-accurate/#post-9963598)
 * **If you’re getting that error you may have missed a Step:**
 * [amazon-polly-wordpress-plugin](https://github.com/awslabs/amazon-polly-wordpress-plugin/blob/master/README.txt)
 * 6. On the second step of the wizard provide the name for your policy: PollyForWordPressPolicy
   and create it.
    7. The next step will be to create an IAM User. To do this, on
   the left menu choose ‘Users’ label. There click on ‘Add User’ button. 8. Provide
   a name for your user, for example, “WordPress” and select “Programmatic access”
   option. Go to the step number 2. 9. On the “Permission” step, choose ‘Attach 
   existing policies directly’ option, and then on the list provide the name of 
   the policy which we have created in step 6 (PollyForWordPressPolicy). 10. On 
   the “Review” step click on “Create User” button. 11. On step, you will see information
   that the user was created. You need to note “Access key ID” and “Secret access
   Key” – you will need to provide them on the plugin configuration page.
 * It doesn’t matter what you name your User (this is a Managed Policy User) I named
   mine after the client’s Blog. You DO NOT Use your Admin or any other human user
   for this.
 * Once you have created that User you attach the PollyForWordPress Policy and use
   the credentials you created for that User.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Shortcodes Ultimate - Content Elements] Compatibility issue with WP 4.9.4](https://wordpress.org/support/topic/compatibility-issue-with-wp-4-9-4/)
 *  [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/compatibility-issue-with-wp-4-9-4/#post-9963451)
 * **As an addition to my post above. This is clarification for the Developer.**
 * The site in question I have corrected by reverting back to the previous version
   5.0.1
    I have a copy of the site on a staging server that is publicly accessible
   installed with current version 5.0.2 and can make both of those URL’s (links 
   to the websites) Staging and Live available to you should you like to View the
   sites to ascertain whats happening.
 * If you’re interested contact me on the WP Slack Forum and I will provide the 
   links.
 * **NOTE:**_For those that may misread my intentions. This is NOT an offer to provide
   you login creds. Just view the site via a publicly available link. I am not sharing
   those links in this post as I don’t want to drive artificial traffic to a clients
   site that is running GA Campaigns. _
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Shortcodes Ultimate - Content Elements] Compatibility issue with WP 4.9.4](https://wordpress.org/support/topic/compatibility-issue-with-wp-4-9-4/)
 *  [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/compatibility-issue-with-wp-4-9-4/#post-9962591)
 * 5.2 was working fine with WP 4.9.2 and is broken with 4.9.4
 * I did the needful and deactivated all plugins to test for conflict and have no
   conflict with any other plugins or theme. When I revert back to plugin version
   5.1 the issue is resolved. So something in the update to 5.2 does not work well
   with the current version of WP (4.9.4)
 * [redacted]
    -  This reply was modified 8 years, 4 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Job Manager] Has the Documentation page been hacked?](https://wordpress.org/support/topic/has-the-documentation-page-been-hacked/)
 *  Plugin Author [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/has-the-documentation-page-been-hacked/#post-9711524)
 * The site has NOT been hacked rather one of my associates was testing a plugin
   that had been hacked and that’s where the ad came from. Very much appreciate 
   you bringing this to my attention. Said associate is now banned from Live site
   updates and should have known to test on staging. The offending plugin was removed
   and we did a full scan of the site and it has come up clean.
 * Suggest you clear your browser cache and you should now be able to access the
   documentation area.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Job Manager] Page Not Found](https://wordpress.org/support/topic/page-not-found-290/)
 *  Plugin Author [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/page-not-found-290/#post-9566078)
 * Ouch that iFrame looks really bad – can’t help with a non WP frames page
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Job Manager] remove blog author box](https://wordpress.org/support/topic/remove-blog-author-box/)
 *  Plugin Author [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/remove-blog-author-box/#post-9566074)
 * Wrong Plugin – can’t help you there
    -  This reply was modified 8 years, 8 months ago by [Thomas Townsend](https://wordpress.org/support/users/smb-dev/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Job Manager] remove blog author box](https://wordpress.org/support/topic/remove-blog-author-box/)
 *  Plugin Author [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/remove-blog-author-box/#post-9566069)
 * Wrong plugin.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Job Manager] no comments remove](https://wordpress.org/support/topic/no-comments-remove/)
 *  Plugin Author [Thomas Townsend](https://wordpress.org/support/users/smb-dev/)
 * (@smb-dev)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/no-comments-remove/#post-9566067)
 * Allowing or Not allowing comments is a function of your General Setting and how
   you have the default page layout set-up on your site and NOT Job Manager.

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