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  • Thread Starter smudgehannah

    (@smudgehannah)

    Hi again, I've just had this reply from our support in regards to what you said above -
    
    I've tested switching to the default WordPress TwentyTwentyTwo theme, added the line provided to the theme functions.php and also disabled all plugins apart from:
    
    woocommerce
    yith-woocommerce-wishlist
    
    Unfortunately i'm still seeing the same error being shown:
    
    [07-Jun-2023 17:45:10 UTC] WordPress database error Duplicate entry 'S5UGC00F1J84' for key 'wishlist_token' for query INSERT INTO wp_yith_wcwl_lists ( wishlist_privacy, wishlist_name, wishlist_slug, wishlist_token, is_default, user_id, dateadded ) VALUES ( 0, '', '', 'S5UGC00F1J84', 0, 21500, FROM_UNIXTIME( 1686159910 ) ) made by do_action('wp_ajax_add_to_wishlist'), WP_Hook->do_action, WP_Hook->apply_filters, YITH_WCWL_Ajax_Handler::add_to_wishlist, YITH_WCWL->add, YITH_WCWL_Wishlist->save, WC_Data_Store->create, YITH_WCWL_Wishlist_Data_Store->create
    
    [07-Jun-2023 17:45:10 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_id() on bool in /var/www/staging.smudge-dribble.com/wp-content/plugins/yith-woocommerce-wishlist/includes/class-yith-wcwl-ajax-handler.php:127
    Stack trace:
    
    0 /var/www/staging.smudge-dribble.com/wp-includes/class-wp-hook.php(308): YITH_WCWL_Ajax_Handler::add_to_wishlist()
    
    1 /var/www/staging.smudge-dribble.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
    
    2 /var/www/staging.smudge-dribble.com/wp-includes/plugin.php(517): WP_Hook->do_action()
    
    3 /var/www/staging.smudge-dribble.com/wp-admin/admin-ajax.php(188): do_action()
    
    4 {main}
    
    thrown in /var/www/staging.smudge-dribble.com/wp-content/plugins/yith-woocommerce-wishlist/includes/class-yith-wcwl-ajax-handler.php on line 127
    
    Thanks,
    Hannah
    Thread Starter smudgehannah

    (@smudgehannah)

    Apologies for the delay in replying. We have Version 3.21.0 installed and the AJAX loading is already disabled.

    Here is a link to a product page where you can see the add to wishlist isn’t appearing –

    https://smudge-dribble.com/product/interfold-recycled-blue-1-ply-hand-towel-1-x-5000/

    Thread Starter smudgehannah

    (@smudgehannah)

    Hi, @haseeb0001

    Hopefully this is what you need.

    Thanks 🙂

    Mailer: postsmtp
    HostName: smudge-dribble.com
    cURL Version: 7.58.0
    OpenSSL Version: OpenSSL/1.1.1
    OS: Linux 56382 4.15.0-202-generic #213-Ubuntu SMP Thu Jan 5 19:19:12 UTC 2023 x86_64
    PHP: Linux 7.4.27 C.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.1.1 en_US UTF-8
    WordPress Theme: Smudge & Dribble Theme – Stationary
    WordPress Plugins: Advanced Custom Fields PRO, Autoptimize, Capability Manager, Honeypot for Contact Form 7, Contact Form 7 – Success Page Redirects, Contact Form 7, Contact Form CFDB7, Favicon by RealFaviconGenerator, Google Analytics for WordPress by MonsterInsights, Health Check & Troubleshooting, Imagify, Login Security Pro, MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall, Post SMTP, Product Visibility by User Role for WooCommerce, Purge Varnish, PW WooCommerce Copy Coupon, Redirection, Repeat Order for Woocommerce, Slider Revolution, Simple Page Ordering, Storefront Footer Bar, Storefront Sticky Add to Cart, Title Toggle for Storefront Theme, takepayments WooCommerce Integration, Term Management Tools, Theme Customisations, Velvet Blues Update URLs, Password Strength Settings for WooCommerce, WebP Express, WooCommerce Extended Coupon Features FREE, WooCommerce SagePay Form and SagePay Direct Gateway, WooCommerce PayPal Payments, WooCommerce Role Based Methods, Role Based Price For WooCommerce, Simple Registration for WooCommerce, WooCommerce Table Rate Shipping, WooCommerce, WooCommerce Hide Products, WooSidebars, WordPress Importer, Yoast SEO, WP All Import WooCommerce Addon Integration, WP File Manager, WP Migrate Lite, WP Rollback, YITH WooCommerce Multi-step Checkout Premium
    WordPress wp_mail Owner: /var/www/smudge-dribble.com/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress phpmailer_init Action(s): wpcf7_phpmailer_init
    Postman: 2.4.3
    Postman Sender Domain (Envelope|Message): smudge-dribble.com | smudge-dribble.com
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: Mailgun API (https://api.eu.mailgun.net:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 41750 | 87

    Thread Starter smudgehannah

    (@smudgehannah)

    I have just noticed in the log that customers are also not getting the ‘your order has been received emails’, showing the same error as above

Viewing 4 replies - 1 through 4 (of 4 total)