Title: Dan Zan's Replies | WordPress.org --- # Dan Zan [ ](https://wordpress.org/support/users/softeye73/) * [Profile](https://wordpress.org/support/users/softeye73/) * [Topics Started](https://wordpress.org/support/users/softeye73/topics/) * [Replies Created](https://wordpress.org/support/users/softeye73/replies/) * [Reviews Written](https://wordpress.org/support/users/softeye73/reviews/) * [Topics Replied To](https://wordpress.org/support/users/softeye73/replied-to/) * [Engagements](https://wordpress.org/support/users/softeye73/engagements/) * [Favorites](https://wordpress.org/support/users/softeye73/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/users/softeye73/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/softeye73/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Variation Swatches for WooCommerce – Color, Image & Size Swatches] Compatibility issue with Astra Theme](https://wordpress.org/support/topic/compatibility-issue-with-astra-theme/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [1 year, 9 months ago](https://wordpress.org/support/topic/compatibility-issue-with-astra-theme/#post-17984033) * I think I found the cause. (at least on y environment) after upgrading the plugin from 1.0.9 or 1.0.10 the value of “Enable for Shop page” is set to off. :-/ * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Variation Swatches for WooCommerce – Color, Image & Size Swatches] Compatibility issue with Astra Theme](https://wordpress.org/support/topic/compatibility-issue-with-astra-theme/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [1 year, 9 months ago](https://wordpress.org/support/topic/compatibility-issue-with-astra-theme/#post-17984019) * Thanks to Astra support team the issue resolved. However, I cant clearly understand what cause the issue. * regardless, im closing the issue as resolve * Thanks again * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Variation Swatches for WooCommerce – Color, Image & Size Swatches] Compatibility issue with Astra Theme](https://wordpress.org/support/topic/compatibility-issue-with-astra-theme/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [1 year, 9 months ago](https://wordpress.org/support/topic/compatibility-issue-with-astra-theme/#post-17981639) * Hi [@aamiribsf](https://wordpress.org/support/users/aamiribsf/) , * Thank you for your response. * After further investigation, I’ve found that version 1.0.8 works correctly, while all subsequent versions (1.0.9, 1.0.10) have failed. * I noticed that it runs smoothly in your environment, and I’m puzzled as to why something that I can consistently reproduce in mine works without any issues on your end. I have cleared both my cache and the Astra cache. * I will continue to investigate and will provide an update soon. * Thanks again for your assistance. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooPayments: Integrated WooCommerce Payments] repeated error in woopayments -> Order price is 0.](https://wordpress.org/support/topic/repeated-error-in-woopayments-order-price-is-0/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 1 month ago](https://wordpress.org/support/topic/repeated-error-in-woopayments-order-price-is-0/#post-17686370) * Hi [@shameemreza](https://wordpress.org/support/users/shameemreza/), * apologies for reopening this again. it seems like i cant find my store on woo. com. when I log in it asks me to link my store. * can it be that I have another account or is it possible I never linked my store? * is there away to find the correct linked email address on the woo settings? * thx, * dan - This reply was modified 2 years, 1 month ago by [Dan Zan](https://wordpress.org/support/users/softeye73/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooPayments: Integrated WooCommerce Payments] repeated error in woopayments -> Order price is 0.](https://wordpress.org/support/topic/repeated-error-in-woopayments-order-price-is-0/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 1 month ago](https://wordpress.org/support/topic/repeated-error-in-woopayments-order-price-is-0/#post-17686345) * Will do! (Tomorrow. Im calling it a day before I make thing wrost :-/ ) * Thank you!!! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooPayments: Integrated WooCommerce Payments] repeated error in woopayments -> Order price is 0.](https://wordpress.org/support/topic/repeated-error-in-woopayments-order-price-is-0/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 1 month ago](https://wordpress.org/support/topic/repeated-error-in-woopayments-order-price-is-0/#post-17686335) * Hi [@afzalpansuvi](https://wordpress.org/support/users/afzalpansuvi/), * Thank you for getting back to me. * the issue is generic to any product and its inconsistent. some orders are failing and few minutes after I receive a message they passed. * the notes are as follow: “**Order status changed from Pending payment to Failed.**” follow with “**Order status changed from Failed to Processing.**“ * my concern this is cause by some plugin or the theme. * (can you kindly verify. the provided link shows – Page not found) * thank you * Dan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooPayments: Integrated WooCommerce Payments] linked account with wrong information](https://wordpress.org/support/topic/linked-account-with-wrong-information/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 2 months ago](https://wordpress.org/support/topic/linked-account-with-wrong-information/#post-17558212) * hi [@shameemreza](https://wordpress.org/support/users/shameemreza/) * Thank you so much for your help and guideline * Dan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] error retrieving settings. [payment settings]](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 2 months ago](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/#post-17555548) * Resolve: issue cause by Elessi Theme * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] error retrieving settings. [payment settings]](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 2 months ago](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/#post-17555545) * Hi [@omarfpg](https://wordpress.org/support/users/omarfpg/) * Im Happy to confirm that changing the theme solve the issue and the setting are visible and configurable. * I assume I should point this to the Theme creators * Thank you for your help and guideline * Dan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] error retrieving settings. [payment settings]](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 2 months ago](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/#post-17555535) * Hi [@omarfpg](https://wordpress.org/support/users/omarfpg/) * thank you for getting back to me and sorry I forgot to change the expiry time on the link. * Fatal Err Log **→** [https://paste.mozilla.org/1PxMRWGH](https://paste.mozilla.org/1PxMRWGH) * Image capture: [https://ibb.co/1ZShq16](https://ibb.co/1ZShq16) * Refreshing the Permalinks didnt do the trick :-/ * If I understand correctly from the error log the cause is the theme. * Correct? * I will modify the Theme and report back * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [What’s the best practice for creating a Variable Product](https://wordpress.org/support/topic/what-is-the-best-practice-for-variable-product/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 2 months ago](https://wordpress.org/support/topic/what-is-the-best-practice-for-variable-product/#post-17551928) * Hi [@laurent4671](https://wordpress.org/support/users/laurent4671/), * Thank you for investing the time to detail each solution and analyze their advantages and disadvantages. I realized I neglected to clarify option B in my initial message. My intention was to reduce the number of entries in the database and simplify the process of adding new products. * Scenario 1 – I have three attributes per product (Style: 3, Size: 6, Color: 2). I can automatically generate variations for all combinations, resulting in 3 x 6 x 2 = 36 variations. [style and size can impact price] * Scenario 2 – I’ll generate nine variations with the following structure. * Style: A – Color: any – Size: XXXL Style: A – Color: any – Size: XXLStyle: A – Color: any – Size: anyStyle: B – Color: any – Size: XXXLStyle: B – Color: any– Size: XXLStyle: B – Color: any – Size: anyStyle: C – Color: any – Size: XXXLStyle: C – Color: any – Size: XXLStyle: C – Color: any – Size: any * in both scenario. the customer will see the same layout for pricing. * one of the things that confuses me about scenario 2 is that the order has an impact on the displayed price. if “Size: Any” is on the top. Woo will ignore the price for XXL and XXXL and show the same price for all Sizes. hence the order is critical. I hope this makes sense. * I need to explore more into scenario C. to make sure I understand it correctly * Again, thank you so much for taking the time to break it all down * Dan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] error retrieving settings. [payment settings]](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 2 months ago](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/#post-17548532) * Hi [@shameemreza](https://wordpress.org/support/users/shameemreza/), * Thank you for your response regarding the issue and for your assistance. * I carefully followed all the instructions provided in your guideline. * Regarding the permalink setting, it is already configured to “Post Name,” so I haven’t made any changes there. Unfortunately, the issue persists despite this. * Here is the link to the information you requested. Hopefully, this additional information will help pinpoint the issue more accurately. * Thanks again for your support. * Dan * Woo Status **→** [https://paste.mozilla.org/AyGs8PWB](https://paste.mozilla.org/AyGs8PWB) * Fatal Err Log **→** [https://paste.mozilla.org/ccyvW8o0](https://paste.mozilla.org/ccyvW8o0) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] error retrieving settings. [payment settings]](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 2 months ago](https://wordpress.org/support/topic/error-retrieving-settings-payment-settings/#post-17540883) * ….cookie settings? interesting direction, I’ll try to explore this (I dont remember making any changes there) * thx * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooPayments: Integrated WooCommerce Payments] Payment failure — > createPaymentMethod()](https://wordpress.org/support/topic/payment-failure-createpaymentmethod/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 3 months ago](https://wordpress.org/support/topic/payment-failure-createpaymentmethod/page/2/#post-17464015) * OK * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooPayments: Integrated WooCommerce Payments] Payment failure — > createPaymentMethod()](https://wordpress.org/support/topic/payment-failure-createpaymentmethod/) * Thread Starter [Dan Zan](https://wordpress.org/support/users/softeye73/) * (@softeye73) * [2 years, 3 months ago](https://wordpress.org/support/topic/payment-failure-createpaymentmethod/page/2/#post-17463983) * Hi [@carolm29](https://wordpress.org/support/users/carolm29/), * Sounds good * Again, thank you so much for your help * Dan Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/users/softeye73/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/softeye73/replies/page/2/?output_format=md)