Start Booking Team

Hi @ithaki, thank you again for reporting the issue. We have just released an update that addresses this issue. If you run into any trouble, please do not hesitate to reach out to our live chat support.

Hi @pritam47 we use PUT & PATCH requests in the admin interface for our plugin. This can cause trouble on some server environments. The first thing I would suggest trying is: in wp-admin -> Start Booking -> Settings -> Connection change the connection type from Default or Proxy to Direct. This will allow the requests to come directly to the Start Booking APIs without passing through your server. This should eliminate the problem you are experiencing. In addition to this option, you can always edit your users and services on the Start Booking platform.

Please feel free to reach our to our chat support if you run into any trouble.

Thank you.

Hi @franrodriguezteveo sorry for the delayed response. The way our bookings work is that you embed a shortcode or block into a page and then it lists our your services. Then a customer can select a date/time for the appointment, enter their details, and confirm the booking reservation. You can manage your schedule and availability and block out dates outside of Dec. We do not satisfy multiple locations by default be we do have a few solutions our live chat support can walk you through if both locations are in the same timezone. The maximum availability in our system is determined by service duration, users ability to provide the service, and the users working hours. We then send confirmation of the appointment to the customer and the user selected to provide the service. We also send out email reminders and have the ability to add text message reminders.

Hi @jessicarodgers, I took a quick look at your page. There are a few errors in the console that are unrelated to our plugin. I was not able to see the error you provided above but I can see that you are using a plugin that combines and minifies javascript. Can you try excluding default-appointment.js from that tool? Then we can look into it more. Please feel free to reach out to our chat support and we can walk you through troubleshooting and get this resolved for you.

No problem, happy to help. Remember you can always reach out to our live chat support with any questions as well.

Hi @mickvaneeuwijk thank you for reaching out. Below is a list of languages that are supported in our plugin. If there is a language you need that is not included in the list, you can submit a request to the live chat agents at startbooking.com and the team should be able to get it added in a reasonable time. In order to set your language, please visit the “Language & Locale” settings inside the form editor. In addition to translations, we also offer the ability to customize the text to better fit your use case in the form editor.

Current Supported Languages
German
Spanish
French
Italian
Dutch
Portuguese (Brazil)
Portuguese (Portugal)
Russian

Hi Kunya, you are correct. We do not currently have the ability to connect your booking form to stripe in test mode. If you have any additional questions about our Stripe integration, head over to our contact page to open a support ticket or chat with our live chat during the day. That way we can pull up your account and look at your specific situation. Thank you for you business and we look forward to hearing from you.

Contact Form
https://www.startbooking.com/contact/