Title: Step-Byte-Service GmbH's Replies | WordPress.org

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# Step-Byte-Service GmbH

  [  ](https://wordpress.org/support/users/stepbyteservice/)

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 *   [Reviews Written](https://wordpress.org/support/users/stepbyteservice/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/stepbyteservice/replied-to/)
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 *   [Favorites](https://wordpress.org/support/users/stepbyteservice/favorites/)

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## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 22 total)

1 [2](https://wordpress.org/support/users/stepbyteservice/replies/page/2/?output_format=md)
[→](https://wordpress.org/support/users/stepbyteservice/replies/page/2/?output_format=md)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] JS error on default configuration](https://wordpress.org/support/topic/js-error-on-default-configuration/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/js-error-on-default-configuration/#post-17291439)
 * Hello
 * we’ll try to think about a solution in the future.
 * Best regards
   Ruth
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] JS error on default configuration](https://wordpress.org/support/topic/js-error-on-default-configuration/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/js-error-on-default-configuration/#post-17286014)
 * Hello,
 * I could not reproduce this issue with the given shortcode. Could you please give
   us a little more information regarding the following questions:
 * Which plugin version are your using? 
   Which WordPress version are you using?The
   provider function is made available through the leaflet-providers.js. Can you
   check via developer tools wether the file is loaded correctly?Do you have other
   Leaflet-based plugins installed and activated?
 * Best regards
   Ruth
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] How to enter API keys](https://wordpress.org/support/topic/how-to-enter-api-keys/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/how-to-enter-api-keys/#post-17155787)
 * Hello,
 * yes that is how it works for now. Maybe we will provide a different way for adding
   the API Keys in future updates.
 * Best regards,
   Ruth
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] Blank page after Updating to 1.1](https://wordpress.org/support/topic/blank-page-after-updating-to-1-1/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/blank-page-after-updating-to-1-1/#post-17155188)
 * Hello,
 * we just released an update that should fix this issue. Could you please update
   to version 1.1.1 and try again?
 * Best regards,
   Ruth
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] Blank page after Updating to 1.1](https://wordpress.org/support/topic/blank-page-after-updating-to-1-1/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/blank-page-after-updating-to-1-1/#post-17153394)
 * Hello,
 * which WordPress and php version are you currently using? For the new plugin version
   the version requirements needed to be increased for both wordpress and php.
 * Could you check the php error log for any php errors and open the developer panel
   of your browser to check the console output for any javascript errors?
 * Best regards
   Ruth
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] Map label have local scripts instead of English](https://wordpress.org/support/topic/map-label-have-local-scripts-instead-of-english/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/map-label-have-local-scripts-instead-of-english/#post-17153355)
 * Hello,
 * OpenStreetMap defaults to the local language in each part of the world. Right
   now we don’t offer an option to change the language as the language used for 
   the labels depends on what the map tile providers chose for their respective 
   map styles. We have included a number of map providers that use english labels
   instead of the default languages. That includes some map styles from Stadia, 
   Thunderforest, Mapbox, CartoDB and Maptiler.
 * If you want to have english labels you will need to choose a different map style
   from one of these providers.
 * Best regards,
   Ruth
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] How to enter API keys](https://wordpress.org/support/topic/how-to-enter-api-keys/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/how-to-enter-api-keys/#post-17153172)
 * Hello,
 * our plugin does not have a seperate settings page. If your are using the gutenberg
   editor or wpbakery page builder, the fields for API keys will appear (if needed)
   in the settings of the map below the field where you chose the provider.
 * If you are using shortcodes only, then you have to provide the API key in the
   params of the map shortcode, if you choose a provider where an API key is needed.
   You can find a detailed list of the shortcodes params and the providers here:
   [https://wordpress.org/plugins/stepbyteservice-openstreetmap/#:~:text=the%20map%20element.-,SHORTCODES,-The%20Plugin%20comes](https://wordpress.org/plugins/stepbyteservice-openstreetmap/#:~:text=the%20map%20element.-,SHORTCODES,-The%20Plugin%20comes)
 * Best regards
   Ruth
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] Error when accessing widgets area](https://wordpress.org/support/topic/error-when-accessing-widgets-area/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-when-accessing-widgets-area/#post-17143271)
 * Hello,
 * the error is solved in the latest version of the plugin.
 * Best regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] use shortcode in PHP template](https://wordpress.org/support/topic/use-shortcode-in-php-template-2/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/use-shortcode-in-php-template-2/#post-14957957)
 * Hello,
 * you can enqueue the asset files manually in PHP with
 *     ```
           wp_enqueue_style('sbs-openstreetmap');
           wp_enqueue_script('sbs-openstreetmap');
       ```
   
 * Hope this helps
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] Option “Zoom With CTRL-Key Only” not working](https://wordpress.org/support/topic/option-zoom-with-ctrl-key-only-not-working/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/option-zoom-with-ctrl-key-only-not-working/#post-12504126)
 * Hello,
 * thanks for your interest. I could not replicate the issue. The page you listed
   is password protected, therefore I cannot check the issue currently. Can you 
   make it public or mail the credentials?
 * Best regards
    Karsten
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] [feature request] add option to initiate OSM navigation / routing](https://wordpress.org/support/topic/feature-request-add-option-to-initiate-osm-navigation-routing/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/feature-request-add-option-to-initiate-osm-navigation-routing/#post-12504035)
 * Hello,
 * route support is one of the planned features of the plugin. However, I currently
   do not know when it’ll be implemented.
 * Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] All Stamen Map Styles not showing any map, tried all zoom levels](https://wordpress.org/support/topic/map-style-stamen-toner-not-showing-any-map-tried-all-zoom-levels/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/map-style-stamen-toner-not-showing-any-map-tried-all-zoom-levels/#post-12504005)
 * Thanks for your interest in the plugin.
 * It should work and I could not replicate this problem. The Stamen Terrain style
   seems to support zoom levels up to 15 only, the other Stamen styles work with
   all levels.
 * Do you use the latest plugin version (1.0.7)? Which browser (vendor/version/operating
   system) do you use? Are you using the Gutenberg block or the Page Builder element?
 * Could you open the developer panel of your browser and check the console output
   for any errors and the network requests of the tiles for statuscodes >= 400?
 * Best regards
    Karsten
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] Receiving 429 Error](https://wordpress.org/support/topic/receiving-429-error/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/receiving-429-error/#post-12445190)
 * Hi,
 * I’ve seen this status code recently too. I checked the URL schema and it looks
   correct ([https://maps.wikimedia.org/osm-intl/](https://maps.wikimedia.org/osm-intl/){
   z}/{x}/{y}{r}.png). Status code 429 is “Too Many Requests”. It seems Wikimedia
   lowered the request rate limit (for third-party domains). However, I did not 
   find any information about current limits. I would advise to change the map style
   to something else.
 * Best regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] Several markers on a same map ?](https://wordpress.org/support/topic/several-markers-on-a-same-map/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/several-markers-on-a-same-map/#post-12224622)
 * Hello Claire,
 * thanks for your comment. The plugin does support just one marker currently. Multiple
   markers might be included in a later version.
 * Best regards,
    Karsten
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer)] I can’t see the map in IE11](https://wordpress.org/support/topic/i-cant-see-the-map-in-ie11/)
 *  Plugin Author [Step-Byte-Service GmbH](https://wordpress.org/support/users/stepbyteservice/)
 * (@stepbyteservice)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/i-cant-see-the-map-in-ie11/#post-12205241)
 * Hi,
 * can you update to version 1.0.5? It contains fixes to support browsers with older
   Javascript versions.
 * Notes:
    * Use of backend Gutenberg editor in IE 11 is currently unsupported (
   and probably never will). Frontend view works in IE 11 now * Geosearch does not
   work with older browsers like IE11 due to lack of Promise support in those browsers.
   Therefore the marker position should be specified by location, not by address
   if legacy browser support is required. If geosearch is needed, one should enqueue
   polyfills for missing JS features. Depending on requests polyfills might get 
   included in a later version.
 * Hope this helps and fixes your issue.

Viewing 15 replies - 1 through 15 (of 22 total)

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