StorePlugin
Forum Replies Created
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Hi @dwnl, Could you please let me know which theme you are using? I have tested with the StoreFront theme and did not encounter any issues, so I believe our plugin might be conflicting with your theme. Could you send me the name of your theme and link of the product/category to [email protected]? This will help us resolve the issue more quickly.
Hi @widdaberlin, You cannot exclude a single attribute while keeping others active. When you exclude one attribute, the entire product will be excluded. This is a current limitation in WooCommerce.
Excluding an attribute will work if your product has only color variations or only size variations. When you exclude an attribute in such cases, it will work. However, if a product has multiple attributes and you exclude any one of them, the entire product will be excluded.
Could you please send an email to [email protected] so we can discuss more about this topic and see if there is anything we can do in your case. Thank you!
Hi Raido,
By default, the variation product should appear in different product categories. If it’s not showing on your store, please contact us at [email protected].
Thanks
Hi Nishant,
We sent you an email via support. It’s working on our end, so if you’re still experiencing issues, please let us know at [email protected].
Thanks
Hi @anrinejewels, Hope you are doing well. Could you please send us an email with your store URL at [email protected] so we can check the issue. Thanks
Hi @mmnovoa, Hope you are doing well. You can’t exclude one attribute and active others. When you exclude one attribute, the whole product will be excluded. Currently there isn’t any other way with woocommerce without that option. Thanks
Hello @bhdrr,
Thank you for reaching out. Could you please send us your URL at [email protected] so we can check the issue and provide you with the necessary support.
ThanksHi @marioavargas, If you hide the size attribute, any product containing that attribute will also be hidden. Considering your situation, it seems that the products are not showing because most of them have the size attribute. If you happen to have any products without the size attribute and they’re still not showing, please reach out to us at [email protected] so we can investigate further. Thank you.
Thank you for giving our plugin a try! We appreciate your feedback. If you ever decide to explore more options in the future, feel free to check out our other plugins. We’re here to support you and enhance your store’s functionality.
Could you please uninstall and reinstall the plugin and test again. If the issue persists, kindly send us an email at [email protected] so that we can investigate further.
Hello, we’ve recently released an update. Could you please check and let us know if you are still experiencing the issue?
Hello, I’m sorry to hear about the issue you’re experiencing. Could you kindly provide us with the URL of your store? You can send it to our support email at [email protected]. This will allow us to investigate further and assist you promptly. Thank you for your cooperation.
Actually you have to activate it for full site then disable specific product at product level that you do not wish to display as single product. Till now we don’t have option to disable all option. We will try to add it in next release.
Hello, Yes you can enable/disable variation at product level.
Hi @stedingkje Could you please send us a support email with your domain at [email protected]? It’ll help us investigate the issue faster.