Pierre Sylvestre
Forum Replies Created
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Hi @filipvartas,
Thanks for your report, I’ve managed to reproduce the issue.
Could you please edit the file “wp-content/plugins/woocommerce-multilingual/res/js/wcml-multi-currency.min.js”, find the following string:
switcher.appendChild(ajax_loader)And replace it with:
switcher.appendChild(ajax_loader.cloneNode(true))We’ll fix it on our side in a future version.
Let me know if it works and solve your issue.
Pierre
Forum: Reviews
In reply to: [WPML Multilingual & Multicurrency for WooCommerce] Very costly pluginHi @norahlux,
Thanks for replying, I understand your frustration.
That said, WPML/WCML does not break checkout or orders by itself. Issues like this are almost always caused by JavaScript errors, caching, or incompatibilities with third-party plugins. In your case, the browser console errors I mentioned earlier strongly point in that direction. And I confirm that accessing directly the cart and the checkout page works for me, so the problem might be limited to the mini-cart.
As for support, asking to disable plugins or switch to a default theme is a diagnostic step, not a solution. It’s the only reliable way to isolate the real cause in a WordPress environment with many moving parts.
We’re absolutely willing to help you resolve this properly, but that can only happen through our support system, where we can review errors and configuration details. If you decide to open a ticket, please share it here so I can follow up.
Thanks,
Pierre
Forum: Reviews
In reply to: [WPML Multilingual & Multicurrency for WooCommerce] Very costly pluginHi @norahlux,
I’m sorry to hear you’re experiencing issues on your site.
I did a quick check on your site and noticed several browser console errors that could be interfering with the mini-cart. This may be related to a compatibility issue with a third-party plugin.
If you haven’t done so already, could you please open a support ticket at https://wpml.org? Our team will be happy to help you resolve the problem.
Thanks,
PierreHi @ovidijusk,
Thanks for reporting this error, we’ll fix it in our next WCML version.
Meanwhile, you can just cast the the variable to an integer (as you probably already did):
$ratesPerInstance = \WooCommerce\Shipping\Table_Rate\Helpers::get_shipping_rates( (int) $shippingInstanceId, ARRAY_A );Internal ref: wcml-5227
Thanks,
Pierre
Hi @markparnell,
We started releasing WCML 5.5.0, which includes the fix you are waiting for:
Fixed an issue with the “Show only products with custom prices” mode for Grouped products.
This is a progressive release which is not yet available to all users, but we should complete the rollout by next week and make it also available on ww.wp.xz.cn.
Stay tuned, thanks!
Pierre
- This reply was modified 11 months, 1 week ago by Pierre Sylvestre. Reason: Add link for WCML 5.5.0 announcement
Hi @devksec,
With released WCML 5.4.4 which should fix the problem.
Let us know otherwise or close the ticket.
Thanks,
Pierre
Hi @devksec,
Thanks for your report!
Indeed, it seems like a bug in our latest version (5.4).
It throws a fatal error in the admin footer of the product list screen on servers with PHP8+. And the symptom is that some features are broken, like “quick edit” of products.
As a quick workaround, I would suggest to add the following line in your
wp-config.phpfile:define( 'WPML_PLUGIN_FOLDER', 'sitepress-multilingual-cms' );We’ll try to fix it as soon as possible.
Note: Once it will be fixed in next WCML patch version, you should remove the workaround.
Thanks,
Pierre
Hi Mete,
As this topic is not directly related to WooCommerce Multilingual and since you have a potential solution to explore, I will mark this ticket as “Resolved”.
If you have any trouble in your migration, I invite you to contact the WPML support forum/chat to get some help. They have better tools to provide this kind of support.
Thanks,
Pierre
Hi @gastromark,
We don’t have a specific to way migrate from TranslatePress to WPML.
But we have a generic tool call WPML Export and Import that allows dealing with multilingual content.
In short, the steps would be the following:
- On your current site, install WPML Export and Import.
- Export your contents to a CSV/XML file (with some feature/addon like WordPress Exporter or WP Import Export lite).
- Create a new site where you will install and setup WPML (+ the other existing plugins from your current site), and also WPML Export and Import.
- On the new site, import the CSV/XML file (with some addon like WordPress Importer plugin or WP Import Export lite)
- Run the WPML Export and Import process to reconnect all the multilingual content.
- Eventually, replace the current site with the new one.
It’s not really a direct approach and it probably requires some tests, but this is the best solution we can provide right now.
If you need more help, please contact the WPML Support Forum/Chat.
Thanks,
Pierre
PS: Please check this video.
- This reply was modified 1 year, 5 months ago by Pierre Sylvestre.
Forum: Plugins
In reply to: [The Events Calendar] Calendar not translatingHi @wpodd,
If you are running WP 6.7, it could be related to this issue: https://ww.wp.xz.cn/support/topic/translation-loading-too-early-for-wordpress-6-7/
Otherwise, I recommend opening a ticket on the WPML support forum: https://wpml.org/forums/forum/english-support/
- This reply was modified 1 year, 6 months ago by Pierre Sylvestre. Reason: Missing link
Hi @faisalahammad,
I am reopening this ticket because it’s not fixed, last version NF 3.8.18 still has the problem as I mentioned above.
Could you share an estimate when this issue would be fixed?
Thanks,
Pierre
Hi @faisalahammad,
Any news on that issue?
I am asking because I reported for NF 3.8.15 and you are now at version NF 3.8.18 and the problem is still happening.
We have temporarily disabled our automated test due to that issue, but we would like to re-activate it at some point (to restore our test coverage).
Thanks,
Pierre
I’ve forwarded this ticket to https://github.com/woocommerce/woocommerce-gateway-stripe/issues/3215.
To be honest, when I see all the bad reviews of your plugin and the way all feedback are handled, I don’t have too much hopes.
Same as for @jtleathers, we may decide to promote other solutions to connect to Stripe.
Thanks!
Hi,
We are having the same problem as @jtleathers.
As WooCommerce addon developers, we have some automated end-to-end tests to run with the Stripe payment gateway.
Since version
8.0.0, it’s not possible to setup account keys manually and we just disabled the tests.Now we’re back on that as we would like to restore our tests, but it’s becoming a big headache…
First of all, (if I understand correctly, correct me if I am wrong) we need to create a real Stripe account with real information such as personal/company information, valid back account data, … and we cannot provide that for testing purpose only. We are not Stripe users, we just want to ensure Stripe is compatible with our addon.
Then, even if I hardly manage to create a real Stripe account (with random data), I see captcha when it comes to connect to Stripe from the “Connect or create an account” button. This is one more problem for our automated tests.
Could you re-evaluate the possibility to restore the advanced mode? (as it was in version 7.9.3)
Without that, I am afraid we will not manage to restore our automated tests on Stripe, which in the end could affect Stripe users…
Thanks
- This reply was modified 1 year, 11 months ago by Pierre Sylvestre.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Cannot Save Settings Error in 7.9.3Sorry @anastas10s, I misunderstood your last comment, my bad.
- This reply was modified 2 years, 3 months ago by Pierre Sylvestre.
- This reply was modified 2 years, 3 months ago by Pierre Sylvestre.