supportessentialplugin
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Forum: Plugins
In reply to: [Trending/Popular Post Slider and Widget] Shortcodes doesn´t workHello,
Thank you for reaching out, and I’m sorry to hear you’re experiencing issues with the plugin.
To begin troubleshooting, I kindly recommend reviewing the plugin documentation here: https://docs.essentialplugin.com. It provides detailed guidance on shortcode usage and configuration steps, which might help identify any missing or misconfigured settings.
Additionally, plugin or theme conflicts can sometimes prevent shortcodes from functioning correctly. To check for any potential conflicts, please try the following steps:
- Temporarily disable all other plugins except the one in question.
- Switch to a default WordPress theme (such as Twenty Twenty-Five).
- Test the shortcode again to see if it functions properly.
If it works under these conditions, you can then reactivate your plugins and theme one by one to identify the source of the conflict.
If the issue persists after these steps, feel free to share more details, and we’ll be happy to assist further.
Best regards,
Essential PluginThank you for reaching out. Yes, the issue could be due to styling conflicts in the footer area. Different sections of a site—like the sidebar and footer—often apply different CSS rules, which can affect how widgets are rendered.
We recommend having your developers inspect the footer area first to identify any potential style conflicts. If it turns out the issue is coming from our widget, we’ll be happy to investigate further and provide a fix.
Forum: Plugins
In reply to: [Product Slider and Carousel with Category for WooCommerce] Can’t UpdateHi bcolflesh,
Thank you for reporting this issue.
We are working on it and it will get resolve.
Thanks