Funnelkit Support

Hi @oritimbeauty,

Thanks for using the Funnelkit Sliding cart and glad to know you figured it out with custom code snippet.

Let us know if anything else.

Thanks
Team Funnelkit

Hi @thevisualarchive,

Thank you for using the Sliding Cart and for reaching out to us.

We accessed the site using Safari browser and not seeing any difference in behavior on adding product to cart and pressing the browser’s back button.

We recorded the loom https://www.loom.com/share/dc0bbc7ce3604acabef4d735311b1429

This behavior is usually related to how the browser bfcache restores a previous page state rather than to the cart itself. Can you please clear the browser cache once and let us know how it works?

Let us know if we are missing any step to replicate the issue.

Thanks
Team Funnelkit

Hi @artemiusgreat,

Thanks for using Funnelkit Builder and for reaching out to us.

It seems the server blocked the API requests and the funnel is not importing

Check if this kind of error is showing in Console when importing the templates
https://www.awesomescreenshot.com/image/60677402?key=c0c39f02e917a858d77e3a5400c8a6fc

https://www.awesomescreenshot.com/image/60677404?key=a84d5150ed6514b61750b03986ddf367

If yes, we request you contact the server hosting and unblock request methods for those funnel builder API routes.

Here is the Funnelkit builder route to exclude

~/wp-json/funnelkit-app/*

Let us know if the issue persists even after unblocking the request method.

Thanks

Hi @alexkirby,

Thanks for using the Funnelkit Slide Cart and for reaching out to us with the details information.

This could be a site-specific conflict and if using the latest version, still having the same issue, please reach out to our technical support team here to get this resolved.

Thanks
Team Funnelkit

Hi @zerotag,

In the meantime, we informed to Funnelkit Automation support team and since this is related to PRO version of Funnelkit Automation, please contact to our technical support team here to get the fix in your inbox.

Thanks
Team Funnelkit

Hi @levskipg,

Sorry for the delayed response here. We request you to reach out our technical support team here with the more specific information.

We will review the setup and provide you solution as our team is working to enhance the visibility of the GooglePay/ ApplePay options.

Thanks
Team Funnelkit

Hi @shahican,

Thank you for sharing your experience.

As soon as we were informed of this security issue in version 3.15.0, we investigated and released a patched version 3.15.02 on April 23, 2026, to address it. This update has been available in your WordPress dashboard, and as host recommended, once the plugin is updated to the 3.15.0.2 release, it will be resolved.

Security issues can occasionally affect any software, but our commitment is to respond quickly and release fixes as soon as possible, which we did here within hours of the report.

We also recommend keeping auto‑updates enabled for plugins wherever possible so you always receive security patches as soon as they’re published.

Thanks
Team Funnelkit

Hi @cemserdar,

We would be happy to receive your feedback and reiterate that all our reviews are hard-earned and come after we provide support, and we would do the same for you if you allow us a chance.

Thanks
Team Funelkit