Title: Funnelkit Support's Replies | WordPress.org --- # Funnelkit Support [ ](https://wordpress.org/support/users/supportfunnelkit/) * [Profile](https://wordpress.org/support/users/supportfunnelkit/) * [Topics Started](https://wordpress.org/support/users/supportfunnelkit/topics/) * [Replies Created](https://wordpress.org/support/users/supportfunnelkit/replies/) * [Reviews Written](https://wordpress.org/support/users/supportfunnelkit/reviews/) * [Topics Replied To](https://wordpress.org/support/users/supportfunnelkit/replied-to/) * [Engagements](https://wordpress.org/support/users/supportfunnelkit/engagements/) * [Favorites](https://wordpress.org/support/users/supportfunnelkit/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 221 total) 1 [2](https://wordpress.org/support/users/supportfunnelkit/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/supportfunnelkit/replies/page/3/?output_format=md)… [13](https://wordpress.org/support/users/supportfunnelkit/replies/page/13/?output_format=md) [14](https://wordpress.org/support/users/supportfunnelkit/replies/page/14/?output_format=md) [15](https://wordpress.org/support/users/supportfunnelkit/replies/page/15/?output_format=md) [→](https://wordpress.org/support/users/supportfunnelkit/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sliding Cart for WooCommerce by FunnelKit – Skip Cart & Reach WooCommerce Checkout Faster] The Cart Bag is not appearing on check-out page](https://wordpress.org/support/topic/the-cart-bag-is-not-appearing-on-check-out-page/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [2 days, 5 hours ago](https://wordpress.org/support/topic/the-cart-bag-is-not-appearing-on-check-out-page/#post-18933561) * Hi [@oritimbeauty](https://wordpress.org/support/users/oritimbeauty/), * Thanks for using the Funnelkit Sliding cart and glad to know you figured it out with custom code snippet. Let us know if anything else.ThanksTeam Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sliding Cart for WooCommerce by FunnelKit – Skip Cart & Reach WooCommerce Checkout Faster] Side cart not refreshing after browser back button on mobile (bfcache)](https://wordpress.org/support/topic/side-cart-not-refreshing-after-browser-back-button-on-mobile-bfcache/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 week, 5 days ago](https://wordpress.org/support/topic/side-cart-not-refreshing-after-browser-back-button-on-mobile-bfcache/#post-18923624) * Hi [@thevisualarchive](https://wordpress.org/support/users/thevisualarchive/), * Hope you are doing well. * We haven’t heard back. So marking this as resolved. * Feel free to create a new thread for any other query. * Thanks Team Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sliding Cart for WooCommerce by FunnelKit – Skip Cart & Reach WooCommerce Checkout Faster] Side cart not refreshing after browser back button on mobile (bfcache)](https://wordpress.org/support/topic/side-cart-not-refreshing-after-browser-back-button-on-mobile-bfcache/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [2 weeks, 2 days ago](https://wordpress.org/support/topic/side-cart-not-refreshing-after-browser-back-button-on-mobile-bfcache/#post-18919525) * Hi [@thevisualarchive](https://wordpress.org/support/users/thevisualarchive/), * Thank you for using the Sliding Cart and for reaching out to us. * We accessed the site using Safari browser and not seeing any difference in behavior on adding product to cart and pressing the browser’s back button. We recorded the loom [https://www.loom.com/share/dc0bbc7ce3604acabef4d735311b1429](https://www.loom.com/share/dc0bbc7ce3604acabef4d735311b1429) * This behavior is usually related to how the browser bfcache restores a previous page state rather than to the cart itself. Can you please clear the browser cache once and let us know how it works? Let us know if we are missing any step to replicate the issue.ThanksTeam Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit - Funnel Builder for WooCommerce Checkout] Funnel creation failed and import returns invalid ID](https://wordpress.org/support/topic/funnel-creation-failed-and-import-returns-invalid-id/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [2 weeks, 2 days ago](https://wordpress.org/support/topic/funnel-creation-failed-and-import-returns-invalid-id/#post-18919503) * Hi [@artemiusgreat](https://wordpress.org/support/users/artemiusgreat/), * Thanks for the detailed follow ups and for sharing the logs and reaching out to our support desk as well. * We are glad to hear that recreating the FunnelKit and BWF tables resolved the issue with funnel creation and template import on your site by running the Verify Base Table command. * If you notice any further issues with funnels, please let us know and we will be happy to take another look. ThanksTeam Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit - Funnel Builder for WooCommerce Checkout] Funnel creation failed and import returns invalid ID](https://wordpress.org/support/topic/funnel-creation-failed-and-import-returns-invalid-id/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [2 weeks, 5 days ago](https://wordpress.org/support/topic/funnel-creation-failed-and-import-returns-invalid-id/#post-18916665) * Hi [@artemiusgreat](https://wordpress.org/support/users/artemiusgreat/), * Thanks for using Funnelkit Builder and for reaching out to us. It seems the server blocked the API requests and the funnel is not importing * Check if this kind of error is showing in Console when importing the templates [https://www.awesomescreenshot.com/image/60677402?key=c0c39f02e917a858d77e3a5400c8a6fc](https://www.awesomescreenshot.com/image/60677402?key=c0c39f02e917a858d77e3a5400c8a6fc) * [https://www.awesomescreenshot.com/image/60677404?key=a84d5150ed6514b61750b03986ddf367](https://www.awesomescreenshot.com/image/60677404?key=a84d5150ed6514b61750b03986ddf367) * If yes, we request you contact the server hosting and unblock request methods for those funnel builder API routes. * Here is the Funnelkit builder route to exclude * **~/wp-json/funnelkit-app/\*** * Let us know if the issue persists even after unblocking the request method. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit Payment Gateway for Stripe WooCommerce] Auto Pay](https://wordpress.org/support/topic/auto-pay-2/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 month ago](https://wordpress.org/support/topic/auto-pay-2/#post-18901840) * Hi [@pritty](https://wordpress.org/support/users/pritty/), Thanks for using the Funnelkit Stripe and for reaching out to us.We just like to share Funnelkit Stripe is comapatible for Auto-pay using [WooCommerce Subscription](https://woocommerce.com/products/woocommerce-subscriptions/) and [Sublium](https://sublium.com/), at this point.Having said that, we would like to explore it based on the usage and demand for Yith subscription as well. For more discussion, we request you to reach out to our[ support desk here](https://funnelkit.com/support) to proceed further.Thanks Team Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Sliding Cart for WooCommerce by FunnelKit – Skip Cart & Reach WooCommerce Checkout Faster] Side cart not updating](https://wordpress.org/support/topic/side-cart-not-updating-2/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 month ago](https://wordpress.org/support/topic/side-cart-not-updating-2/#post-18901832) * Hi [@alexkirby](https://wordpress.org/support/users/alexkirby/), * Thanks for using the Funnelkit Slide Cart and for reaching out to us with the details information. * This could be a site-specific conflict and if using the latest version, still having the same issue, please reach out to our technical[ support team here](https://funnelkit.com/support) to get this resolved. * Thanks Team Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit Payment Gateway for Stripe WooCommerce] Some of the customers’ order missing from frontend](https://wordpress.org/support/topic/some-of-the-customers-order-missing-from-frontend/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 month, 1 week ago](https://wordpress.org/support/topic/some-of-the-customers-order-missing-from-frontend/#post-18894991) * Hi [@breadf](https://wordpress.org/support/users/breadf/), We hope you are doing well and raising the query to our technical [support team here](https://funnelkit.com/support/) to get this resolved.Closing this thread from here. * Thanks Team Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit - Funnel Builder for WooCommerce Checkout] Lost Password not triggering emails when using user email](https://wordpress.org/support/topic/lost-password-not-triggering-emails-when-using-user-email/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 month, 1 week ago](https://wordpress.org/support/topic/lost-password-not-triggering-emails-when-using-user-email/#post-18894142) * Hi [@zerotag](https://wordpress.org/support/users/zerotag/), * In the meantime, we informed to Funnelkit Automation support team and since this is related to PRO version of Funnelkit Automation, please contact to our [technical support team here](https://funnelkit.com/support) to get the fix in your inbox. * Thanks Team Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit - Funnel Builder for WooCommerce Checkout] Lost Password not triggering emails when using user email](https://wordpress.org/support/topic/lost-password-not-triggering-emails-when-using-user-email/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 month, 1 week ago](https://wordpress.org/support/topic/lost-password-not-triggering-emails-when-using-user-email/#post-18893830) * Hi [@zerotag](https://wordpress.org/support/users/zerotag/), * Thanks for using the Funnelkit Automation and for reaching out to us. Actually, this plugin is for Funnelkit Builder and Funnelkit Automation is a different link for the plugin support. Please raise a ticket here [https://wordpress.org/support/plugin/wp-marketing-automations/](https://wordpress.org/support/plugin/wp-marketing-automations/) ThanksTeam Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit Payment Gateway for Stripe WooCommerce] Please allow Apple Pay even in non safari and payments on table.](https://wordpress.org/support/topic/please-allow-apple-pay-even-in-non-safari-and-payments-on-table/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 month, 1 week ago](https://wordpress.org/support/topic/please-allow-apple-pay-even-in-non-safari-and-payments-on-table/#post-18893776) * Hi [@levskipg](https://wordpress.org/support/users/levskipg/), * Sorry for the delayed response here. We request you to reach out our technical [support team here](https://funnelkit.com/support) with the more specific information. * We will review the setup and provide you solution as our team is working to enhance the visibility of the GooglePay/ ApplePay options. Thanks Team Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit Payment Gateway for Stripe WooCommerce] Some of the customers’ order missing from frontend](https://wordpress.org/support/topic/some-of-the-customers-order-missing-from-frontend/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 month, 1 week ago](https://wordpress.org/support/topic/some-of-the-customers-order-missing-from-frontend/#post-18893773) * Hi [@breadf](https://wordpress.org/support/users/breadf/), * Thanks for using the Funnelkit Stripe. We request you to reach out our technical [support team here](https://funnelkit.com/support/) with the more specific information. We will review and can guide further for the next steps to get this resolved. ThanksTeam Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit - Funnel Builder for WooCommerce Checkout] My website became suspended due to Version 3.15.0.0](https://wordpress.org/support/topic/my-website-became-suspended-due-to-version-3-15-0-0/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/my-website-became-suspended-due-to-version-3-15-0-0/#post-18893153) * Hi [@shahican](https://wordpress.org/support/users/shahican/), * Thank you for sharing your experience. * As soon as we were informed of this security issue in version 3.15.0, we investigated and released a patched version 3.15.02 on April 23, 2026, to address it. This update has been available in your WordPress dashboard, and as host recommended, once the plugin is updated to the 3.15.0.2 release, it will be resolved. * Security issues can occasionally affect any software, but our commitment is to respond quickly and release fixes as soon as possible, which we did here within hours of the report. * We also recommend keeping auto‑updates enabled for plugins wherever possible so you always receive security patches as soon as they’re published. * Thanks Team Funnelkit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[FunnelKit - Funnel Builder for WooCommerce Checkout] How To Edit Thank You Page Content in FunnelKit Funnel](https://wordpress.org/support/topic/how-to-edit-thank-you-page-content-in-funnelkit-funnel/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/how-to-edit-thank-you-page-content-in-funnelkit-funnel/#post-18887860) * Hi [@zoe20](https://wordpress.org/support/users/zoe20/), * Thanks for using the Funnelkit Builder. * This forum is reserved for free plugins hosted here, since we are already in touch via the support desk with you and it’s already resolved. Marking this thread as resolved.ThanksTeam Funnelkit * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[FunnelKit - Funnel Builder for WooCommerce Checkout] be careful about such marketing-oriented-but-nothing](https://wordpress.org/support/topic/be-careful-about-such-marketing-oriented-but-nothing/) * Plugin Support [Funnelkit Support](https://wordpress.org/support/users/supportfunnelkit/) * (@supportfunnelkit) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/be-careful-about-such-marketing-oriented-but-nothing/#post-18863575) * Hi [@cemserdar](https://wordpress.org/support/users/cemserdar/), * We would be happy to receive your feedback and reiterate that all our reviews are hard-earned and come after we provide support, and we would do the same for you if you allow us a chance. ThanksTeam Funelkit Viewing 15 replies - 1 through 15 (of 221 total) 1 [2](https://wordpress.org/support/users/supportfunnelkit/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/supportfunnelkit/replies/page/3/?output_format=md)… [13](https://wordpress.org/support/users/supportfunnelkit/replies/page/13/?output_format=md) [14](https://wordpress.org/support/users/supportfunnelkit/replies/page/14/?output_format=md) [15](https://wordpress.org/support/users/supportfunnelkit/replies/page/15/?output_format=md) [→](https://wordpress.org/support/users/supportfunnelkit/replies/page/2/?output_format=md)