Title: supportmonkey's Replies | WordPress.org

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# supportmonkey

  [  ](https://wordpress.org/support/users/supportmonkey/)

 *   [Profile](https://wordpress.org/support/users/supportmonkey/)
 *   [Topics Started](https://wordpress.org/support/users/supportmonkey/topics/)
 *   [Replies Created](https://wordpress.org/support/users/supportmonkey/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/supportmonkey/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/supportmonkey/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/supportmonkey/engagements/)
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## Forum Replies Created

Viewing 1 replies (of 1 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [WordPress or hosting problem?](https://wordpress.org/support/topic/wordpress-or-hosting-problem/)
 *  [supportmonkey](https://wordpress.org/support/users/supportmonkey/)
 * (@supportmonkey)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/wordpress-or-hosting-problem/#post-8304604)
 * I’ve worked for a couple of hosting companies. Here’s the fix.
 * 1) go to your wp-config file for that site , and find the name of the database
   
   2) go to cpanel and go to mySQL Databases 3) create a new user. When you create
   the user make sure you copy the password as you will need it later. 4) add the
   user to the database , typically I give all permissions 5) go back to the wp-
   config file. Find the password in it, replace the old password with the new password
   and replace the old user with the new user. 6) save the wp-config file 7) check
   your site.
 * If that does not resolve the database issue then there is a chance that there
   could be an issue with the hosting, such as MySQL not running on the server.
 * ~Support Monkey

Viewing 1 replies (of 1 total)