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Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly

Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago

I’ve finally fixed the problem guys. I had to click ‘enable profile menu’ under Ultimate Member / Settings / Appearance / Profile Menu.

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly

Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago

@missveronicatv I just switched it to Twenty Twenty Three and deactivated the page builder (and all other plugins) and the Ultimate Member profile glitch still occurred

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly

Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago

@missveronicatv Hi, no I didn’t as the theme is the same on my staging site and it works there (Astra).

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly

Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago

View post on imgur.com

Live site

View post on imgur.com

Staging site

I just compared my live site with my staging site (where the profile form is working correctly) and I noticed that the live site is missing the ‘um-profile-body’ line.

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly

Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago

Hi @missveronicatv none of those tips have fixed the issue sadly.

I can now see the live preview screen correctly. But when I put the profile form shortcode, although I can click the gear icon and edit the profile, when I click update profile it still does not update. Instead it is the same blank page with the Ultimate Member gear icon showing.

Just to be clear, I can see the fields when I am on the profile page if I add ‘?um_action=edit’ at the end of the URL. And the changes appear on this page. But when I click update profile, they do not become public.

I have tried a new test page and put a new profile form there and tested it but it has the same result.

Any advice?

Thanks

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly

Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago

@missveronicatv hi, I’m using 8.1.31 (Supports 64bit values) on both sites.

I’ve cleared my browser cache but it made no difference. What do you mean by ‘reload the UM Forms Builder’?

Thanks

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly
Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago
@missveronicatv Live preview mobile shows the same thing. No fields visible, just the ‘continue editing’ button. When I click edit page on the profile page and then open the web console, I get these errors:
```
VM420 deprecated.min.js:2 select( 'core/edit-post' ).isEditorPanelEnabled is deprecated since version 6.5. Please use select( 'core/editor' ).isEditorPanelEnabled instead.
i @ VM420 deprecated.min.js:2Understand this warningAI
VM420 deprecated.min.js:2 wp.editPost.PluginDocumentSettingPanel is deprecated since version 6.6. Please use wp.editor.PluginDocumentSettingPanel instead.
i @ VM420 deprecated.min.js:2Understand this warningAI
VM420 deprecated.min.js:2 wp.editPost.PluginSidebarMoreMenuItem is deprecated since version 6.6. Please use wp.editor.PluginSidebarMoreMenuItem instead.
i @ VM420 deprecated.min.js:2Understand this warningAI
VM420 deprecated.min.js:2 wp.editPost.PluginSidebar is deprecated since version 6.6. Please use wp.editor.PluginSidebar instead.
i @ VM420 deprecated.min.js:2Understand this warningAI
VM420 deprecated.min.js:2 wp.editPost.PluginPrePublishPanel is deprecated since version 6.6. Please use wp.editor.PluginPrePublishPanel instead.
i @ VM420 deprecated.min.js:2Understand this warningAI
VM420 deprecated.min.js:2 wp.editPost.PluginPostPublishPanel is deprecated since version 6.6. Please use wp.editor.PluginPostPublishPanel instead.
i @ VM420 deprecated.min.js:2Understand this warningAI
VM420 deprecated.min.js:2 Using custom components as toolbar controls is deprecated since version 5.6. Please use ToolbarItem, ToolbarButton or ToolbarDropdownMenu components instead. See: https://developer.ww.wp.xz.cn/block-editor/components/toolbar-button/#inside-blockcontrols
i @ VM420 deprecated.min.js:2Understand this warningAI
VM420 deprecated.min.js:2 Bottom margin styles for wp.components.CheckboxControl is deprecated since version 6.7 and will be removed in version 7.0. Note: Set the __nextHasNoMarginBottom prop to true to start opting into the new styles, which will become the default in a future version.
i @ VM420 deprecated.min.js:2Understand this warningAI
VM703 load-scripts.php:5 JQMIGRATE: Migrate is installed, version 3.4.1
VM420 deprecated.min.js:2 Bottom margin styles for wp.components.ToggleControl is deprecated since version 6.7 and will be removed in version 7.0. Note: Set the __nextHasNoMarginBottom prop to true to start opting into the new styles, which will become the default in a future version.
i @ VM420 deprecated.min.js:2Understand this warningAI
VM420 deprecated.min.js:2 Bottom margin styles for wp.components.SelectControl is deprecated since version 6.7 and will be removed in version 7.0. Note: Set the __nextHasNoMarginBottom prop to true to start opting into the new styles, which will become the default in a future version.
i @ VM420 deprecated.min.js:2Understand this warningAI
VM420 deprecated.min.js:2 Bottom margin styles for wp.components.TextareaControl is deprecated since version 6.7 and will be removed in version 7.0. Note: Set the __nextHasNoMarginBottom prop to true to start opting into the new styles, which will become the default in a future version.
```
Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly
Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago
@missveronicatv I’ve just realised that when I click the ‘live preview screen’ button on the form, no fields appear – only the ‘continue editing’ button.
EDIT: I just opened another profile form and the ‘live preview screen’ for that one appears normal. But the info/fields still doesn’t show when they click ‘update’ on the profile form.
- This reply was modified 1 year, 3 months ago by testingultimatemember.
Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly

Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago

Thanks @missveronicatv again. I just updated all of my plugins / theme on my staging site and it still works there but not on my real site.

I can send you some screenshots showing how the completed profile form shows on the staging site but does not show on the real site if that’d help?

I tried deactivating all the plugins today but it didn’t fix the issue.

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Profile page form not working properly

Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago

Hi @missveronicatv

Thanks for your comment. I paused Cloudflare and disabled Varnish (on CloudWays) as advised by support on Cloudways but the profile form is still not updating sadly.

It’s strange because it’s working on my old staging site and I have all the same plugins installed. I pasted all the code snippets I’ve used into the staging site. I even set up a profile form with the same fields on the staging site and it still works fine. I think the only difference is that the staging site has an older version of WordPress/Ultimate Member.

Thanks

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] ‘Only fill this in if you are not human’ issue with new update
Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago
Thank you so much @missveronicatv

That CSS code snippet works!
- This reply was modified 1 year, 3 months ago by testingultimatemember.
Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] ‘Only fill this in if you are not human’ issue with new update

Thread Starter testingultimatemember
(@testingultimatemember)

1 year, 3 months ago

Hopefully this extra information helps:

I just clicked ‘inspect’ to view the HTML on the line that says ‘only fill this in if you are not human’ and it says: <p class>=”um_request_name”> == $0
<label for=”um_request_2877″>Only fill in if you are not human</label>
<input type=”hidden” name”um_request” id=”um_request_2877″ class=”input” value=”” size=”25″ autocomplete=”off”> 2877″ c

Viewing 12 replies - 1 through 12 (of 12 total)