Tevya
Forum Replies Created
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Forum: Plugins
In reply to: [Rich Reviews by Starfish] New version 1.8 problems@siparker could you message us with this info here: https://starfish.reviews/contact/ ? You’re reporting some stuff nobody else is, and we’d like to take a deeper look, with your help.
@motowner yeah, since we re-built the entire options interface, some options have to be set again after the update.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Great Update and Many Thanks!Hi @mr-bass, please let me know if you did something to fix #2. We have other people reporting this issue, but it appears to work fine on the page you linked to. So we’d like to know the solution if you found one.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Validation problemHi @davidspeyer you may have noted in another thread, but what version of WP and PHP are you using on these 2 sites. Just trying to keep the info in one place so it’s easier to track these issues.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] New version 1.8.1 problems@davidspeyer thanks for that detail. We’ll test that specifically.
@passion167 I don’t think we removed any localization. I’ll check with Matt, but I don’t think that would be different than it was before. Not sure why the dates would have changed.
On the W3C test: those are somewhat outdated and we’re not concerned with them unless they shed light on or impact functionality. Putting a DIV in a SPAN isn’t likely to break any functionality. But we appreciate you checking around.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] SECURITY NOTICE: update to secure version 1.8.1I emailed you Tim. We’re looking at a number of different bugs. Strangely impacting different sites in different ways. Plus we’re a small team. So please be patient. I know that’s not ideal, but give us some time, we’ll get it sorted out. Thanks.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Great Update and Many Thanks!Hi @mr-bass,
You’re very welcome. Thank you for your kind words. Sorry to hear your sites got taken down.
Did you do something to fix #2 since posting this message? I see tons of reviews on that page, as if the “all” shortcode is working fine.
If these are still an issue, can you contact us through https://starfish.reviews/contact/ so we can discuss possibly getting access to your site or a staging copy to investigate further?
Typically we want to keep Rich Reviews support here on the WP.org forums. But for right now while we run down all the issues from the security update, it’s helpful if we can discuss privately and see about access to your site, since we can’t reproduce many of these issues on our end.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] New version 1.8.1 problemsThanks for letting us know. We’re not able to reproduce this. Could you contact us through our contact form, if you’re willing to give us access to this site (or a staging copy): https://starfish.reviews/contact/ so we can follow up about taking a look at this site specifically?
Forum: Plugins
In reply to: [Plugin Reviews] A maximum of 10 reviews allowed?@prowebdesign I’m going to try and commit some resources to this soon. No promises, but should be at least increasing that limit in the next few months. That’s assuming it’s not a WP.org limitation that we can’t control.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] SECURITY NOTICE: update to secure version 1.8.1Thanks Timothy. We’ll follow up there.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] SECURITY NOTICE: update to secure version 1.8.1That’s no good @seahawknationblog. Could you contact us here: https://starfish.reviews/contact/ so we can get more info in private to diagnose what’s going on?
Hi Greg!
We could consider doing something like that in the future. You might want to look at Fomo.com which can display those. I’ve asked both WPFomify and NotificationX if they’ll be adding that to theirs.
Though I imagine this would be more in-line in the page/post area. Definitely something we can look into. But for right now, we’ll just see if it gets much use as it is.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] New version 1.8 problemsNo worries. Thanks. Okay, let us do more testing and see if we can reproduce this.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] New version 1.8 problemsWhat version of WP and PHP are you running on this site?
Forum: Plugins
In reply to: [Rich Reviews by Starfish] New version 1.8 problems@recentall all pages? Or just ones with a Rich Reviews shortcode?
Forum: Plugins
In reply to: [Rich Reviews by Starfish] New version 1.8 problemsQuick update: we’ve been able to reproduce it finally. Thanks @greendragontech for that copy of the plugin. I was able to install it and change some settings, add some reviews, then update to 1.8 and see this.
So we know 1.8 works fine, but for some reason not when updating from 1.7.3 (and probably other versions). We’ll get to the bottom of it and push out an update soon. Thanks!
BTW: no need to provide us access to your site now. We can work on this test site.