Tevya
Forum Replies Created
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Forum: Plugins
In reply to: [Plugin Reviews] PHP Fatal error: require_once(): Failed openingThanks for letting us know about this. We’ll look into it and see what we can figure out.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Reviews not saving to PendingHmmmmm… that’s strange. Can you contact us here: https://starfish.reviews/contact/ so we can look at this in more depth?
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Admin notices are not being emailed outWhoops! I thought I had it reproduced, but then realized I didn’t have the “Require Approval” option checked. You must have both that option and “Send Email Notifications” checked. Once I did that, it started working.
Can you contact us here: https://starfish.reviews/contact/ so we can see about getting more detailed info from you to see if we can diagnose this?
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Admin notices are not being emailed outHi @cenay,
Thanks for providing so much detail on this. I believe I’ve reproduced it on our end. We’re looking into it now and will provide a fix as soon as possible, or ask for more info here, if needed.
Sorry for the delay on this, we’re catching up after taking time off for the holidays. More from us soon.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Submitting TwiceI’m marking this as resolved since we haven’t heard back. Will reopen if OP replies stating it’s not resolved.
Hi @dmpilotwings, we’ll consider adding both the ability to edit the confirmation message or set a destination URL to a future version. Right now we’re focused on bugs. Once we’re fairly certain we’ve run all those down, then we’ll take a look at adding new features.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Reviews are not showing on multilang pagesHi @bitfenix did @havannainvestorsclub’s solution work for you in the end?
Unfortunately we don’t have the WPML plugin to test with. So hopefully @havannainvestorsclub can continue helping if it’s not resolved. Since there’s no recent reply, I’m going to resolve this, but will reopen if you let us know that it’s not actually resolved yet.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Problems with Stars above version 1.8.3Hi @havannainvestorsclub, which stars disappear? Can you send a screenshot highlighting which stars disappear?
Have you checked the settings in Options to make sure stars are displayed?
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Shortcode messes up HTMLHi Luke,
I’m not sure. I’ll have our developers take a look into this and see if it’s something we can fix.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Reviews not saving to PendingI’m resolving this since we haven’t heard back. Will reopen if OP provides more info.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Translate ‘Read More”Hi @atsites45 did @paloprisk’s answer your question or do you still need help with this?
Resolving for now, since there’s no further reply. But will reopen if that didn’t sort it for you.
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Review Display Text?Currently there’s no way to do this unless you modify the plugin directly. We don’t recommend doing that, since it’ll get overwritten when you update the plugin.
We’ll consider it for a future release, but right now we’re focused on fixing bugs. Until we’re confident we’ve got all those sorted out, we can’t put much bandwidth toward new features like this.
- This reply was modified 6 years, 5 months ago by Tevya. Reason: add feature request tag
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Shortcode is not working in gridsHi @djbeyhan, sorry for the delay. We took time off for the holidays.
The image does not work for me. Can you send me a link to the actual page where this is happening? And also provide me what shortcode you’re using to display?
Forum: Plugins
In reply to: [Rich Reviews by Starfish] Notification problewmHi, were you able to get this fixed? I’m going to mark this resolved, but will reopen if you reply with information that it is now. Please answer my questions from the previous email, if it is not fixed. Thanks!
Sorry for the slow reply. We took time off for the holidays. Is this still an issue? If so, can you send me the link to the rich snippet testing tool with your URL put in for testing, so I can see what you’re seeing (or not seeing)?
We tested this extensively, and so I’m assuming I’m just not fully understanding what you’re saying or expecting to see.