Jason
Forum Replies Created
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Hello,
For support, come on over to support.themeblvd.com, and with some more info, let’s see if we can’t get things working the way you want.
Forum: Reviews
In reply to: [Portfolios] Perfect add-on to my ThemeBlvd theme; Good supportThanks for the review! 🙂
Forum: Plugins
In reply to: [Portfolios] Remove/Change Base of ITEM/ITEMSForum: Plugins
In reply to: [Theme Blvd Layout Builder] Large size of new version due to sample imagesHello,
The plugin is currently about 12 MB, and I’ve been able to reduce to about 6 MB with image compression, for the v2.0.2 update. Hopefully, that’ll help a bit when it gets released.
Forum: Plugins
In reply to: [Theme Blvd Shortcodes] Popup opens if site loadedHey Chris,
I haven’t had any other reports of issues with the poup shortcode, and it seems to work fine on my end.
If you wouldn’t mind going through our support chanels and providing some links that demonstrate the issue, I’d be glad to help you further. If you don’t know where to go, just let me know the theme you’re using and where you purchased it, I can point you to the right place to get support.
Forum: Plugins
In reply to: [Tweeple] Email address not correctly displayed fixHi!
I just wanted to let you know that I have seen this, and to say thanks! I will get to it when I can and post an update to Tweeple.
Forum: Plugins
In reply to: [Tweeple] No Tweets to DisplayI apologize, but I can’t think of what else it could be. I wish I could help more.
Forum: Plugins
In reply to: [Tweeple] No Tweets to DisplayWhat’s odd is that you shouldn’t be getting as far as seeing the message “No tweets to display” — this means there was no error in connecting with Twitter, and that simply the array of tweets is empty. This is what makes me think the issue is something simple just being overlooked.
Like I was explaining before, maybe you’ve excluded @replies, but the last ten tweets on your account are all @replies, thus bringing back 0 results. In other words, are you sure the criteria you’ve setup with the feed should actually yield back tweets?
Maybe the Twitter account is set to private? Have you tried experimenting with other Twitter accounts? Changing around the settings in your Tweeple feed?
Forum: Plugins
In reply to: [Portfolios] Portfolio not listed on the plugins pageHello,
This is just a standard ‘ol WordPress plugin like any other. If you have it installed, you’ll be able to find it under the Plugins section of your WP admin. Possibly you’re not logged in as an admin? Maybe you’re on a multisite install and not in the correct place to manage network-wide plugins (if someone set the plugin up that way)?
You definitely shouldn’t be getting server errors as a result of simply activating them, however it’s really a moot point. As it says on the plugin’s page you need a theme using Theme Blvd framework 2.2+ to use the plugin. So the plugin won’t be of any use to you anyhow, unfortunately.
Forum: Plugins
In reply to: [Theme Blvd News Scroller Widget] Buttons and arrows display problemHello,
The problem is that the styles of your theme conflict with the plugin. Within your theme’s style.css, you’re generically styling flexslider-related classes, which the plugin is using. So you get a conflict amongst the two.
Forum: Plugins
In reply to: [Tweeple] Works and then doesntGreat, glad to hear it!
Forum: Plugins
In reply to: [Tweeple] No Tweets to DisplayAlso, see screenshot: http://www.uploadblvd.com/uploads/image_53da9e4342f06.png
Could this possibly be your issue? That your Raw Tweet Count does not account for the criteria you’ve selected for the feed?
Forum: Plugins
In reply to: [Tweeple] Works and then doesntAll right, so I think I’ve got it figured out. Can you please try it out and let me know?
Steps:
1) Update to Tweeple 0.9.2.
2) Go back to the feed and make sure UTF8 Encoding is turned ON.
3) Clear your Feed’s cache under Manage Feeds (although re-saving the options for your feed would have done this automatically)Forum: Plugins
In reply to: [Tweeple] Weird error – unknown message digest algorithmHello,
I have a feeling it’s something to do with something on the server. I think that may be a little out of my realm of expertise.
When I google around, I see this error all over the Internet, but not a whole lot of answers to actually what it is. This isn’t directly related, as it’s in reference to some other script, but I did find this:
1.9 Question: I am getting this error “error:0D0890A1:asn1 encoding routines:ASN1_verify:unknown message digest algorithm”
The remote connection software you are using on your server might be compiled with a very old version of OpenSSL that does not take certificates signed with sha256-With-RSA-Encryption into account. It requires at least OpenSSL 0.9.8o for a total management of SHA256.
Please contact your server admin or hosting provider about this issue.
Source: http://www.nextscripts.com/support-faq/
My understanding of the topic is limited, but I’m wondering if something happened recently with your host that might be a cause of this. I did read about this:
http://blog.asana.com/2014/04/heartbleed/
… which directly relates to OpenSSL. I would contact your webhost, I’m sure this isn’t a foreign topic to them.
