Ashish - ThemeGrill Support
Forum Replies Created
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Hi @dervonz,
Firstly, thanks for taking the time to leave feedback toward our products.
It seems you have a problem with our premium version. As you might already aware that we provide both free and pro version of the themes/plugins which is a great way to contribute our work freely for those who can not afford the product or do not need a high level of customization on their sites.On the other hand, we do have premium products/plans as well for obvious reasons. This is how most of the themes and plugins work here. We’re here dozens of highly professional persons including developers, designers, QA, support team, management team, bloggers are working very hard making our products up to date and making it better as much as possible. It is obvious that we also need a way of earning for ourselves and our families as all people. I hope you understand.
Saying this, we equally put our efforts regularly in updates to ensure that our products work perfectly for users and as per our both free and pro user’s feedback on our work, we’re successful to most extents.
Regarding renewal plans, we do have an annual subscription-based plan. However, if you do not want to pay annually, you can upgrade to a Lifetime plan in which you can save a big amount. Otherwise, you can continue using it without updating. There is no restriction on that. Since we’re not allowed to discuss premium products here at .org, please contact us via https://themegrill.com/ Chat Support so that we can further discuss it.
Finally, We value our user’s feedback whether it is positive or negative. I’m not sure what exactly problem do you have with our renewal plans, however, if there is any possible alternative we could have other than renewal in a way that we can make our living, please kindly let us know via our site’s Chat Support.
Sincerely,
Ashish S. – ThemeGrill Team.Forum: Themes and Templates
In reply to: [Zakra] Problem with post background in 1.4.5@andrewmbaines Great to hear that. π If you like Zakra, you can help us by leaving a review. Finally, let us know for any queries later.
Forum: Themes and Templates
In reply to: [Zakra] Problem with post background in 1.4.5@andrewmbaines
While checking your site, it seems you’ve not updated the Zakra to the latest version (1.4.6), please do that and it should be fine without adding the CSS as well.Forum: Themes and Templates
In reply to: [Zakra] After theme import everything is scrambledHi, @adispy
The demo might have imported incompletely so, please try resetting the site using WP reset plugin and import again.Thanks.
- This reply was modified 5 years, 11 months ago by Ashish - ThemeGrill Support.
Forum: Themes and Templates
In reply to: [Zakra] Problem with post background in 1.4.5Hi @andrewmbaines @chyrl,
There seems a problem in boxed layout which we’ll fix soon and release an update. For now, please add the following custom CSS:
body:not(.tg-container--separate) #page { background-color: #fff; }You can remove this CSS once you get the update.
Thanks for reporting this issue.
Forum: Themes and Templates
In reply to: [Zakra] FOIT β flash of invisible text font issueHi @fabricelaborie
Thanks for informing us about this. We’ll discuss this within our team and let you know what we come up with. If your suggestion is accepted, we’ll include it in upcoming update of the Zakra. Cheers!Forum: Themes and Templates
In reply to: [Zakra] One menu for desktop and other for mobile menu@christinerotic1980
Great to hear that it worked for you.Furthermore, if you like Zakra, you can help us by leaving a review here: https://ww.wp.xz.cn/support/theme/zakra/reviews/
@outandaboutmothersgroup
Great to hear that it worked for you.Furthermore, if you like Zakra, you can help us by leaving a review here: https://ww.wp.xz.cn/support/theme/zakra/reviews/
Forum: Themes and Templates
In reply to: [Zakra] Change “Archive” title to CPT nameHi @purissimo
We’ve released an update with the fix. Please check if it fixes the problem on your site as well. Let us know if there’s still problem.Forum: Reviews
In reply to: [Starter Templates & Sites Pack by ThemeGrill] goodHi @baatpati,
Thanks for taking the time for leaving this review. We really appreciate it. Furthermore, is there anything with ThemeGrill Demo Importer that is stopping you from leaving 5-Star reviews? Please let us know if thereβs anything we can do or improve and weβll definitely consider it as much as possible.Finally, if everything’s fine with it, I hope you’ll consider updating the ratings to the 5-Stars. π
Forum: Themes and Templates
In reply to: [Zakra] Sub-Menu not working in Top Header@mromneo
We’re trying to release it today. Otherwise, we’ll definitely release it within next week. Please contact us via http://zakratheme.com/ Chat support for the Pro version related queries. πForum: Themes and Templates
In reply to: [Zakra] logo for Dark ModeHi @fabricelaborie,
I’m not sure what you’re referring to when you say theDark Mode. Can you please explain it clearly with screenshots marking the respective sections.Forum: Themes and Templates
In reply to: [Zakra] Sub-Menu not working in Top Header@mromneo
Currently, Zakra shows menu items on the top header bar in the top-level only. However, we’re going to add an option to allow it in premium version of it soon. If you want to achieve this in the free version, you can create a child theme and modify the Zakra theme’s code: https://docs.zakratheme.com/en/article/how-to-add-custom-code-to-the-theme-using-child-theme-1ml5yot/Thanks.
Forum: Reviews
In reply to: [Zakra] Searched for a nice theme for 6 years until Zakra arrived!Hi @rmkimathi,
Thanks for the amazing 5-Stars ratings. Great to hear such a positive feedback for experienced users like you. πRegarding the bug you’re mentioning, I guess you’ve mentioned that it has been resolved in the support thread here. However, if you still got the problem, please contact us via support forum here and we’ll get back to your query as soon as possible. Cheers!
Forum: Reviews
In reply to: [Starter Templates & Sites Pack by ThemeGrill] look greatHi @bangladeshwatchnetwork,
If you like our support and work, you can help us by leaving a review here: https://ww.wp.xz.cn/support/plugin/themegrill-demo-importer/reviews/Cheers! π