toukirwpdev
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This topic has been marked as resolved due to a lack of activity. Feel free to open a new topic if you encounter any difficulties.
Thank you for understanding!
This thread was marked resolved due to a lack of response. If you encounter any difficulties please don’t hesitate to open a new topic.
Thanks for your understanding!
We have great news for you!🎉 The issue you reported regarding the [selection dropdown options] has been fixed! Your feedback was incredibly helpful, and we really appreciate it.
We’ve released a new version of the plugin that includes the fix. To ensure the best experience, we recommend updating your plugin to the latest version.
Thank you again for your help! We’re always looking for ways to improve our products, and your feedback is essential to that process.
We apologize for any inconvenience caused. We have identified the issue in our plugin and we are working on resolving it. Our team is committed to releasing a fixed version as quickly as possible. Rest assured, we will notify you once the issue is resolved. We greatly appreciate your understanding and patience in this matter.
Thank you for bringing this issue to our attention.
We have an upcoming feature that centers around user preference. Whenever users switch between light and dark mode using the toggle switch, our system will remember their choice and display the selected mode accordingly. We’ll keep you informed about its release!
Thanks for your understanding. Have a nice day!
Allow us to clarify the current functionality of WP Dark Mode features:
Upon enabling the “Make Dark Mode Default”, all pages will initially appear in dark mode as per its “Dark Mode Default” feature behavior.
If you disable the “Make Dark Mode Default” feature, “Remember Dark Mode” will follow your preference. If you choose light mode and go to a new page, it stays in light mode. If you switch to dark mode and navigate to another page, it stays in dark mode. Your last preference will be remembered.
Thanks for your understanding!
- This reply was modified 2 years, 10 months ago by toukirwpdev.
We’ve noticed that our plugin is currently inactive on your website. Please activate the latest version of the plugin. If you encounter any issues, feel free to let us know. We’ll be glad to investigate and assist you accordingly.
Thank you!
We sincerely apologize for the inconvenience caused. We want to assure you that we are fully aware of the issue and are working towards its resolution with priority. To overcome this challenge, we’ll implement a new technology that will effectively address the problem. Rest assured, we will keep you informed as soon as the issue is resolved.
We genuinely appreciate your understanding and patience throughout this process. Thank you for your cooperation!
Would you kindly share the URL of the website where the issue is occurring so that we can investigate and assist you accordingly?
Thanks for your cooperation.
We apologize for any inconvenience this may have caused. Based on the image you provided, it appears that there is a large black box covering the majority of the screen, including the submit button. This is preventing you from submitting the recorded video. I understand how frustrating this can be, and I’m here to help resolve this matter.
To better assist you, could you please provide me with the following information:
What mobile device and operating system are you using?
Which version plugin are you using currently?
Have you encountered this issue consistently, or was it a one-time occurrence?With this information, I’ll be able to investigate the problem more effectively and provide you with a solution or further assistance.
Thank you for your cooperation, and I look forward to hearing from you soon.
We apologize for any inconvenience caused. It seems that the issue you’re facing might be due to a conflict. To resolve this, we suggest the following steps:
Deactivate all plugins on your local site except for WP Dark Mode. Check if the problem persists. This will help identify if a conflicting plugin is causing the issue.
Alternatively, you can create a new website and install only WP Dark Mode. Test its functionality to determine if the issue persists in this isolated environment.
If the problem continues, please reactivate the plugins one by one and observe which specific plugin triggers the issue. Providing us with the name of the conflicting plugin will greatly assist us in further troubleshooting.
We apologize for any inconvenience caused and appreciate your cooperation in resolving this matter.
Forum: Plugins
In reply to: [WP Dark Mode - Improve Accessibility with AI Powered Dark Theme] Dark ModeWe would like to let you know about our dark mode plugin. Please note that our plugin does not include an automatic dark mode feature, known as the “Default Dark Mode” feature. Allow us to clarify the functionality of our dark mode:
If you enable “Default Dark Mode” Upon entering the website, the dark mode will be initially visible.
However, it will remain active only until you manually enable or disable it by clicking the dark mode switch. Our dark mode switch respects the user’s preference as the highest priority. If you choose to enable dark mode once using the dark mode switch, it will persist across all pages until turn it off.
We hope this clarification provides a clear understanding of our dark mode plugin.
We are delighted to inform you that the issue you reported has been successfully resolved. A new version of the plugin has been released. To ensure optimal performance and compatibility, we strongly recommend updating the plugin’s latest available version. We apologize for any inconvenience caused.
We sincerely appreciate your valuable time and effort in bringing this matter to our attention.
Thank you. Have a nice day!
Sorry for the inconvenience. The “Custom CSS” is a paid feature of WP Dark mode. The forum does not allow discussing any premium version plugin features here. We need to follow the forum guidelines regarding this issue.
Thanks for your understanding!
We have addressed the order sync issue in our plugin and will release an updated version shortly. In the meantime, we would be grateful if you could share the issues in detail you have noticed with our plugin with Stripe plugin. This will help us to understand the issue and find a solution.